HT4061 So my ipad is not working and I have apple care and I'm gonna get it repaired instead of repairing it could I upgrade it to a iPad mini or air and If I did would there be a discount seance I have apple care?

My apple care lasts for about another 112 days.

If your problem is covered by the warranty apple will either repair the iPad or replace it with an identical model. Apple does not accept trade ins for newer products. My suggestion would be to have your iPad repaired. If you want a different device, sell your iPad and purchase the newer model.

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Keypad not working and 10.4.6 would not load

I tried installing 10.4.6 onto my 1.83 GHz MacBook Pro to fix a problem I had with my system preferences, and when trying to restart my computer, it would not restart. I had to wipe my hard drive clean and reinstall 10.4.5, which started working fine until some of the keys in my keypad randomly quit working. The keys "z x c v b n m , . " will all randomly start and staop working, making it an absolute nightmare to type anything at all. I want to know if anyone else is having these problems, and if my notebook is defective, how do I contact Apple to see about getting it replaced. I've had numerous problems occur with this notebook and have no idea if it's me or the computer itself. Can anyone please help me?
MacBook Pro Mac OS X (10.4.5) 1.83 ghz 1GB RAM

Welcome back.
Try this. Go to http://www.apple.com/support/downloads/macosx1046comboforppc.html and download the update. Try to reinstall it. If you get the same message, create a new admin user account, log into it, and try the installer again. If that works, then the problem's with the original user account. Then, run Software Update and bring it up to 10.4.8. If still no luck, then use the install disk that came with your machine and do an Archive & Install installation, saving user and network settings—this will require running Software Update to get up to the latest version. See http://www.apple.com/support/tiger/install/ for installation details.

After upgrading to ios8 my 4s text dictation microphone does not work and is "greyed" out

After upgrading to ios8 my 4s text dictation microphone does not work and is "greyed" out. There is no function at all.

Ok I fixed the issue, turns out a couple of weeks ago, I downloaded a program that was suppose to help shrink some of your stuff to use less data, it was called Onavo. It was suppose to show you how much data you use to help keep you within your limits. If you have downloaded this, go through your settings and delete it and it will fix the problem. At least it did for me. I can now send photo's to non Iphone users via text no problem.

HT1212 I just updated my Ipad 2 to IOS7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. I tried using the OIS7 passcode I use on my Iphone and it did not work and now my Ipad is disabled

I just updated my Ipad 2 to IOS 7, now it is asking me for a passcode. I never set a passcode on my Ipad, so how can I enter a passcode. Earlier today I upgraded my Iphone 5 to IOS 7 and it asked me to set a passcode, which now works fine on my Phone. I tried using the OIS7 passcode I use on my Iphone 5 and it did not work and now my Ipad is disabled. Both devices are on icloud and share the same apple id. The Ipad screen says slide to set up but then there is a prompt for passcode, not for setting up passcode

I called Apple Support and a supervisor helped resolve this for me on my iPad. I suggest calling them for help as this is obviously an issue with the iOS 7 update - she helped me without charge. I could be missing something in my upcoming description, so do not take this as complete - call them.
I had to update iTunes on my Mac Air to the latest version, and I had an iCloud backup from the day I updated to iOS7. Have iTunes open but do NOT connect your iPad yet. Shut down the iPad. Then press/hold the Home key on the iPad while you connect the USB from the iPad to the computer (an image of the USB cable appeared on the iPad). Follow the prompts in iTunes to restore and then backup using iCloud. When the iPad rebooted again to do the backup install, I got the same pass code issue and iTunes would not recognize the iPad without entering a pass code. I disconnected the iPad, turned it off, pressed the Home key while connecting the USB cable. When I did the restore and backup from iCloud the second time, it worked without the pass code issue occurring.

HT204150 Following problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac contact-list. Please Help!!!!

ollowing problem: I have around 600 contacts on my iphone and Ipad and would like to sync with contact list on my mac book air but its not working and whatever I do I get stuck on the 44 contacts I have on my mac contact-list. Please Help!!!! thanks

First, be sure that the contacts on the devices are in the "icloud" section and not the "On my iPhone" (or iPad) section of the contact listings/groups.
Missing contacts:
Here's a test to perform - using a computer's browser, log into icloud.com and go to the Contacts page. If most of them are gone, then they are gone.
If they show up, then the problem is that your device is not connecting to the Contacts database on icloud.
On the device, go to Settings>icloud. Be sure icloud is on and using the right ID. If not, scroll to the bottom of the page and tap Delete Account - this just disconnects the device from that account, no data is lost. Then log back in using the correct ID. ALSO - be sure the Contacts are turned on (on the same screen).
Note: Contacts are not part of an iCloud backup, since they are part of contacts database on iCloud's servers. So performing a restore will not help.
Contacts are gone from icloud.com.
Then they have been deleted. There are many reasons for this. One possibility is that someone else is using the same iCloud account (family member, etc.) and they deleted contacts, thinking they did want them on THEIR device. How to get them back? Unfortunately, an iCloud backup does not include any of the sync databases, like contacts, notes, calendars, reminders, etc. because the data is already stored in these databases. Your only hope for restoring the data is if you had that data on a computer (like a mac's Contacts, Calendars, etc.) and that data was backed up using whatever backup software you typically use (e.g. Time Machine on a mac). Just restore the data files back to the computer. Other than that, I'm afraid the data is gone.

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

HT4061 i left my ipad 3 as i will go to work when i came back from work and able to used my ipad power is not working and the ipad is warm i didnt left the ipad charging.... so i tried to again and outting it on its not working now. pls do the needful

I bought new ipad3 last week yesterday I left it on bed as I will go to work. When I came back and able to used it power is not working and feel the ipad get warm and feel let it cool down and try it again its not working at all. Kindly pls do the needful. thanks a lot

I bought new ipad3 last week yesterday I left it on bed as I will go to work. When I came back and able to used it power is not working and feel the ipad get warm and feel let it cool down and try it again its not working at all. Kindly pls do the needful. thanks a lot

IPad (3rd gen.) speaker and microphone suddenly not working and iPad freezes. Help!

I was just watching some YouTube videos on my iPad and noticed that it only had 5% battery left. I plugged it in for charging and continued to watch. After that video had ended I moved onto another one, only to notice that I had no sound. I thought this was just because of low battery, and left it to charge. I came back to the iPad later on, only to find the display not turning on from the home or lock button. I did a reset by holding the home and lock buttons down for around 10 seconds. I showed the Apple logo and turned on. I still had no sound though. I tried using Siri to see if he would sound, but then noticed that my microphone is also not working, and then my iPad froze, and it has continued to freeze in a variety of different locations on the iPad since.
When I attempt to play I sound, I hear a quiet, static-like sound coming from the speaker, as if it is attempting to play it or something. I tried an iPad restore using iTunes but it would not take place, so I erased all data on the iPad and that had no effect. Most times to turn the display I have to reset the iPad also.
Please help!
Thanks,
Tom

You rebooted - by which you mean powered off, then powered on?
Then try a reset:
Hold both the Home button and the Power button down for about 10 seconds until the Apple logo appears.
Let go promptly when it appears.
Wait 30 seconds or so for your iPad to restart.
No information or settings will be lost.

Since I updated my iPad it will no longer open iTunes or allow me to see or open books on my bookshelf. I have tried to restore it as advised by Apple at The Trafford Centre but it will still not work and I have lost my software but I hope it is saved on

Since updating my iPad several weeks ago I can no longer open iTunes or view or read books on my bookshelf. I took my iPad to Apple at The Trafford Centre where I was advised to restore my pad. This I did using our imac and hopefully saved my software.. The restore did not work and now my pad will still not open iTunes and I no longer have my apps. What can I do to get my purchased books etc. back and open iTunes again?

Most of your purchases content can be downloaded again via the Purchased tabs in each of the store. I realize that this will be a problem for the iTunes Store on the iPad, but that has nothing to do with apps, since apps are in the App Store.
If you backed up synced with iTunes before you restored the iPad, your content should be in iTunes on your Mac and you should be able to sync it back again.

HT5622 valid apple id but not icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page.

repeating error message reads: "valid apple id but not icloud account." when trying to start my icloud account. I tried downloading on a different computer and logging in and it did not work. I have restarted my computer several times. I have changed my password several times. I have tried to access the icloud page. Nothing has worked. Now I have this stupid app and some of my music is still not being shared on both of my computers.

I have the same problem signing in...but, I finally got a screen saying you have to set up a account on a device..like an ipad to get a iCloud sign in ...my apple id is [email protected] and this screen reset to [email protected]
If you don't have an apple device you may be out of luck. I don't know. I'm still waiting for help just as you are...good luck to both of us though.

HT1923 It did not work and I am still getting the error message

It did not work and I am still getting the error message" iTunes was not properly installed. If you wish to import or burn CDs you need to reinstall iTunes.

I want to sync my iPad Mini with Outlook 2007. I installed iTunes and got the error message below:
iTunes was not properly installed. If you wish to import or burn CDs you will need to reinstall i Tunes.
So I tried to fix the problem and followed the instructions on the article below.
iTunes for Windows: "Registry settings" warning when opening iTunes at http://support.apple.com/kb/ts3299
That did not work and now my CD Drive is missing so I followed the instructions on the article below.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install at http://support.apple.com/kb/TS2308
So now I have a missing CD Drive and iTunes till does not work. Can someone please help!

My Ipad 2 external speakers does not work and headphones has popping sound. This all occured at the same time as my Iphone and Ipod headphones only played mono (no, the "mono" option is not on). How can there be audio issue for all these devices?

My IPad 2 external speaker does not work and the original headphones have popping sound when used. This all occurred at the same time as my IPhone and IPod headphones only plays mono (and no, the "mono" option is not on) with the original headphones, as well as, other headphones tested. How can there be audio issue for all these devices at the same time?
As you may have noted from the list of Apple devices I own, I believed in the Apple and the products it was producing; but it is hard to believe from my experience and the other voices within the Apple Community that we are all experiencing the same hardware issues. Especially since I recently, I upgraded to an IPhone 4g (no, my faith in IPhone 5 series is very little) and is experiencing the same audio problem as described above. So now, I am off to the Apple store again to be told that it’s a hardware problem on new IPhone. Really? Apple, what happen to the pride in the product you were producing?

Everyone does things a little differently. I love to "jam " along with iTunes ( or old Lp's) . Always have. That's where/how I've learned to play .
I'm sure leonieDF is giving a proper way to jam along on a keyboard with an iTune. He blows my mind all the time with what he knows. Nuff respects to him !
What I do is make a GB project I call "Jam With". I'll make several new tracks that are blank. Just has a few instruments named in the blank tracks. You can change those per song ...
Because I'm not concerned about changing the pitch / key.... of the iTune or the tempo ... I can simply play along with it.
Peace,
P. Dreadie

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase

I moved from the UK to Sweden. My trial expired in the UK but I was not able to purchase CC in Sweden for some reason. I was told to create a new account in Sweden with a new Adobe ID. When I did, the trial downloads did not work and I could not purchase the CC at discount price.

Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from the we sites, which did not work and now I can not get the computer to reboot the gray screen comes on and if a shift c I get a load bar and it goes half way and help

I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following:   mount -uw /    rm/var/db/.AppleSetupDone    shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda Markle

You did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
Thanks

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

HT4061 So my ipad is not working and I have apple care and I'm gonna get it repaired instead of repairing it could I upgrade it to a iPad mini or air and If I did would there be a discount seance I have apple care?

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