HT4061 Still no wi-fi connection, just a greyed out button ......any ideas as I phone only 20 months old?

Any help out there as Apple store not interested

Hello missing links,
The following article provides some useful troubleshooting steps that can help get your iPhone's Wi-Fi re-enabled.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/TS1559
Cheers,
Allen

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I just purchased a few songs from Itunes and could not edit the information in the Get Info section of the file. It's greyed out. Any ideas? Has ITunes changed and no longer allows editing.

Has ITunes changed its editing feature for songs, etc.? I just purchased a few songs and found that I could not edit them using the "Get Info" feature. The information is greyed out and does not allow editing. Among other things, I usually like to eliminate the word "THE" from group names for easier alphabetizing in my library. Thanks for any help.

Check permissions and ownership of the files. Maybe this helps....
How to Take Ownership and Grant Permissions in Windows Vista

Plugged my phone in to charge and screen went navy blue, now fully charged (plugged into laptop to check) and screen is still blue. receiving all notifications but nothing is showing. HAS NOT been dropped its only 2 months old.

i was on facetime and phone was working perfectly normal. I plugged it in and left it for 5 minutes before going on it again, as i went to unlock it the screen was a dark blue colour and was receiving text messages but the screen was still this dark blue colour. i have since left it for an hour and restarted it multiple times but the screen is still the same. Ive plugged it into my mac to try and reset the whole phone but isn't letting me as i cannot type the password in. I'm just very confused as to how one minute it was working perfectly and now it isn't working at all. It hasn't been dropped.

Hi lydiablackburn,
I see that you are experiencing an issue with the screen of your iPhone. Here is an article for you with some information about addressing this issue:
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-ca/HT203039
Thanks for using the Apple Support Communities!
Cheers,
Braden

Has anybody else had an iPod touch battery go into "deep discharge"? The only way to get it out of "deep discharge" is to connect to a Mac computer to charge it. Mine was only 6 months old when it happened, and cost $80 AUS to recharge. Rubbish batteries!

Has anybody else had an iPod touch battery go into "deep Discharge"? Mine did after 6 months use, Mains charger did not work, computer charger did not work, so took it for repair under warranty. I was then told about "deep discharge" , and it has to be connected to a Mac computer to recharge again. This cost me $80 AUS. It does not say much for iPod batteries, especially if you don't have a Mac to charge it if it happens again. In fact it sounds like a fundamental flaw in the product......

There are other repair companies for the touch/iPhone. Google them, you might find a lower price.

I get a message the message " Can not get mail. Not connected to server" Yet I am connected with Wi-fi and can access all other websites. Can you advise? My iPad is only a month old!

Has any one experienced not being able to send mail and only receiving some? I get the message " can not get mail. No connection to the server! " Yet I get some mail but can not send out any. My iPad is only 1 month old! It worked perfectly for about 10 days.
Thx
Agnes

Hey agnesfromcopenhagen k,
Thanks for the question. I understand you are experiencing issues with Mail on your iPad. The following resource provides some troubleshooting steps. What kind of account are you using? Some internet providers require that you be connected to your home Wi-Fi (or for work accounts, inside your corporate Wi-Fi/firewall). Also, some email accounts require two-step authentication. For more information, see this resource:
iOS: Troubleshooting Mail
http://support.apple.com/kb/TS3899
Thanks,
Matt M.

I am unable to get my iPhone 4s to connect with my JBL Flip speaker via bluetooth anymore. I have been using it for 2 months and now it just wont find device. Any ideas?

I am unable to get my iPhone 4s to connect with my JBL Flip speaker via bluetooth anymore. I have been using it for 2 months and now it just wont find device. Any ideas?

Where exactly did you buy this phone?
Have you tried contacting your phone carrier to activate the phone?
Do you have a sim card?

HT1349 My ipod touch 4th gen, will not let me access facebook or you tube it just takes ages to load then fails. I have reset the ipod but its still doing the same. Its only two months old, does anyone know how to fix it?

My sons ipod touch has stopped letting him access facebook or you tube. On entering the app or going in via safari it just states loading for ages then fails, I have reset it for him, but it hasn't helped. Is this a common problem? It is only 2 months old.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Today my iPhone 5c earphone jack stopped working, I don't have applecare but my phone is only a month old. I was just wondering if I could still get it fixed at a reasonable price.

Today my iPhone 5c earphone jack stopped working, I don't have applecare but my phone is only a month old. I was just wondering if I could still get it fixed at a reasonable price.

Your iPhone has a one year warranty even without buying AppleCare. As long as the problem wasn't caused by damage you caused (e.g. dropping, water, etc) it should be covered. The following may help: https://www.apple.com/support/iphone/repair/

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

Hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??

hi guy! I have been using iPhone since 2010 but now I'm facing problem with hardware still after i reclaim new iPhone some times my phone just completely blackout!! any idea??

If there is a problem with your AppleID, you - and not the provider - must
straighten out the matter.
AppleID disabled:
http://support.apple.com/kb/TS2446
http://www.apple.com/support/itunes/contact/
https://getsupport.apple.com/Issues.action

I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

I get error message 42032 when trying to connect an iPhone to iTunes. Any ideas how to fix it?

Did you already try these suggestions?
Check USB connections
Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
copied from Resolve specific iTunes update and restore errors

Hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

hello, i am having problems with itunes store. it wont connect almost as if its hanging, any ideas how to fix this problem

BOB we need you urgently
Perhaps Bob will see this thread, he is the professor in these cases.
You do not use a WEP password but wpa/wpa2 on router and equipment.
All equipment connects to WiFi, but for your iPad.
Even with all other equipment WiFi off, you cannot connect your iPad.
Your iPad connects to other WiFi nets correctly.
All resets etc done on iPad and Router.
Still I am not sure it is your router for sure, frustrating...
I want to test 2 other things:
1. in your iPad, set everything OFF in Settings/Cellular, turn off/then/on your WiFi, and see whether it will still not connect...
2. If that does not do it: disconnect the router as well as the modem from the power, for 15 seconds, then reconnect the modem, let it fully start, then reconnect the routet let it fully start, turn of your WiFi in iPad, then on, and see whether it will connect.

I have coloured vertical lines about a quarter of the way from the left of the picture when using my apple tv 2. Anyone got any idea what is causing it. Have done a reset but still same. ATV2 is only a month old.

I have coloured vertical lines about a quarter of the way from the left of the picture when using my apple tv 2. Anyone got any idea what is causing it. Have done a reset but still same. ATV2 is only a month old.

Just to make sure, try a different set of cables. If the problem persists, have the unit replaced by Apple.

When i try to submit an application with Application Loader, the wizard is blocked on "Send API itunes connect usage, waiting for response". Any idea ?

When i try to submit an application with Application Loader, the wizard is blocked on "Send API itunes connect usage, waiting for response". Any idea ?

Thank you, Vincent! It's still down for me, but at least I know someone had the same issue. Hoping it's going to work over here soon
Best!

Season 2 of madmen has just disappeared from iTunes . Any idea why ???

Season 2 of madmen has just disappeared from iTunes ? Any idea why ??

It's mainly songs that I've had on there for ages, that I've uploaded from CDs, the ones I've purchased seem to be still on there....

HT4061 Still no wi-fi connection, just a greyed out button ......any ideas as I phone only 20 months old?

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