HT4061 this is stupid. i don't even know what a sym tray is! they just sold me the wrong song
i tunes sold me the wrong song. i just want what i ordered. now they want me to open my eym tray on my I 4 which i have no idea what that is. help!?
Who wants you to open your SIM tray? Did they perhaps ask you for the serial number of your iPhone?
Similar Messages
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I need help deleting songs from my Itunes library. When I follow the instructions it ends up asking me if I am sure I want to hide this song in iCloud!? I don't even know what iCloud is!!!
It's the online version of the song you are deleting from your library, if you hide it you won't see it any more.
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HT204088 I got a charge of $24.99 for i-tunes match. Don't even know what this is?
How do I get this charge reversed, when I don't even know what it's for?
iTunes Match allows you to have all of your music (including what you've copied from CDs) in the cloud so that you can re-download it as/when needed on your various devices : http://support.apple.com/kb/PH2588
If you subcribed to it by mistake then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
my itunes won't install the new itunes. I keep getting error messages that seem to be linked to MobileMe service which I don't even know what it is.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue -
I get the following message every time I open my contacts on my iphone or iPad : "Password Incorrect. Enter the password for the Exchange account "Exchange"". If I enter my password, it does not accept it. I don't even know what this means.
http://support.apple.com/kb/ht1212
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My eight year old was on my iPad and bought $130 worth of apps. How do I get these reimbursed? I don't even know what they are????
See Recover your iTunes library from your iPod or iOS device.
While I agree that it would be nice if it was easier to transfer media from your Apple devices they should never be used as the sole location for any of your media. They are too easily lost, stolen, damaged, or corrupted. The user tip above also includes a link to a suggested library backup strategy so that you can avoid being in the same position in future.
tt2 -
Yesterday, I recieved an e-mail, which informed me I had bought a game or an aplication (I don´t even know what it is) that I DIDN´T bye. Right now I have no idea what to do or who should I contact to ask for help, so I can have my money (20 dolars) back. Can someone tell me what canI do plaese?
http://www.apple.com/support/itunes/contact/
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I don't even know what to title this Topic except HELP!!!
Ok I will try and be as descriptive as possible.
Everyone is having similar problems, sorry for the repeat if this is a repeated event.
I just got a refurbished mini ipod (2nd generation) on ebay. It works on my old iMac fine, but I only use my mac at work and not a home. I have an Windows XP service pack 2 compaq labtop 76477-OEM-0011903-00101 (If that means anything). I have all the requirements. I have 2.0 USB ports. I have the latest iTunes. I could always figure out the problem with most things.
This bloody ipod doesn't want to work!!!! Before it couldn't find the ipod. And while I fittled with my computer and probably made it worse. It can see the ipod, but iTunes doesn't even know it's there. I tried it on my brother's computer. That had Windows XP etc, ect. AND I used a 1.1 USB port to load and it RECGONIZE IT PERFECTLY! I tried to load an old itunes. I did everything on apple.com about it. I don't even know if I should go on Windows site to get some info if my computer just doesn't like me.
I tried to put it on my boyfriend's computer, but now it's telling my the audio/song playback isn't working and I can't even add songs, play music on his computer. (And if anyone knows how to solve that issue that would be great!)
So please help because I really don't want to send this thing back.
Thank you for your help.
Message was edited by: ShmoolixWell start with these articles and see if that gets you anywhere...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Patrick -
Proxy Server is refusing connection - I don't even know what this means.
When I try to open Firefox I get the message Proxy server is refusing connection. I don't know what this means.
You can find the connection settings in Tools > Options > Advanced : Network : Connection<br />
If you do not need to use a proxy to connect to internet then select "No Proxy"
See "Firefox connection settings":
* [[Firefox cannot load websites but other programs can]] -
I understand that if I go to "File" and then to "Import" I should be able to somehow get all my previous files that where with the Internet Explorer browser relocated to the Mazilla browser...but I don't know how to do that. Give me detailed help please.
It did merge them after a fashion, glad I took a backup first even if I did only perhaps create 3 or 4 bookmarks today. So if I have bookmark separators, it's going to figure out which group to put them in (no way). Anyway I thought they would just go down to the bottom of the bookmarks menu like the other method, like when I export and import bookmarks in Firefox where they do go to the end of the Bookmarks Menu folder and would simply delete one folder.
Anyway this would not be typical because I don't want any bookmarks from IE. -
How do I get the area above the open window to display information (as in closing that specific window, "Safari File Edit View History, etc.) without having to attempt to put the cursor on it to give me that info? I am not referring to the dock which is at the bottom of my screen. Although,It too, is not visible.
They were both visible before today.
Sorry, but I have no clue as to what this topic should be.When you do Safari to it's maximum size on the screen (with the two little arrows in the Safari top menu bar on the right), Safari will take the whole screen including the top Apple menubar. In that menubar is the same set of little arrows to bring Safari back to it's previous size (which you can set by moving it's borders), you bring the Apple menubar in sight by moving the mousepointer to the top of the screen, when you do not want to loose that apple menubar, you can set Safari as bog as you can by moving its borders but just until below the apple menubar. Don't touch the little arrows in Safari menubar.
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I'm working on a movie in FCP and using cutaways and titles in many places in the timeline. While working on a movie 2 days ago, and I don't know what I did, all the cutaways and titles are now linked to the movie clips from below rather than above. When I "grab" them and drag them up to the top-side, as soon as I "release", they go back down. Along the menu bar, I've check the "view", "modify", "clips", etc., looking for any thing that might refer to appearance of the time line. What must I do to get the cutaways and titles back on top where they belong? The audio clips remained properly-linked to the time line and play properly. The cutaways and titles can be seen but do not play.
The cutaways and titles should be linked above the timeline clips, not below
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For the past few days, maybe a week, i keep getting a slider in any website with news from YJ News. I did not install anything or even visit such a website and i don't know how to get rid of it. Please help.
Reset Firefox to its default state
If you're having major problems which you can't resolve, start fresh with only your essential information.
Troubleshooting Information
This page contains technical information that might be useful when you're trying to solve a problem. If you are looking for answers to common questions about Firefox, check out our support website.
Application Basics
Name Firefox
Version 28.0
Update History
User Agent Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0
Profile Folder
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Crash Reports for the Last 3 Days
Report ID Submitted
All Crash Reports (including 1 pending crash in the given time range)
Extensions
Name Version Enabled ID
IE Tab 2 (FF 3.6+) 5.12.12.1 true {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Important Modified Preferences
Name Value browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 6
browser.sessionstore.upgradeBackup.latestBuildID 20140314220517
browser.startup.homepage_override.buildID 20140314220517
browser.startup.homepage_override.mstone 28.0
browser.tabs.warnOnClose false
dom.ipc.plugins.enabled.npietab2.dll true
dom.mozApps.used true
extensions.lastAppVersion 28.0
gfx.blacklist.direct2d 3
gfx.blacklist.layers.direct3d10 3
gfx.blacklist.layers.direct3d10-1 3
gfx.blacklist.layers.direct3d9 3
gfx.blacklist.layers.opengl 3
gfx.blacklist.stagefright 3
gfx.blacklist.suggested-driver-version 6.1400.1000.5218
gfx.blacklist.webgl.angle 3
gfx.blacklist.webgl.msaa 3
gfx.blacklist.webgl.opengl 3
network.cookie.prefsMigrated true
places.database.lastMaintenance 1396781495
places.history.expiration.transient_current_max_pages 51821
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.java 0
privacy.sanitize.migrateFx3Prefs true
storage.vacuum.last.index 1
storage.vacuum.last.places.sqlite 1394804869
Graphics
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter Drivers igxprd32
Adapter RAM Unknown
Device ID 0x2a42
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
DirectWrite Enabled false (0.0.0.0)
Driver Date 10-19-2009
Driver Version 6.14.10.5160
GPU #2 Active false
GPU Accelerated Windows 0/1 Basic Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
Vendor ID 0x8086
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer.
windowLayerManagerRemote false
AzureCanvasBackend skia
AzureContentBackend cairo
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
JavaScript
Incremental GC true
Accessibility
Activated false
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.3 4.10.3
NSS 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSSMIME 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSSSL 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSUTIL 3.15.5 3.15.5 -
Clash of clans
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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why does a document get a zipper on it, I downloaded it I don't know why it's "zipped" when I try to open it it make another copy I can't open what is the problem what did I do to cause this?
Zip is a method of compressing files for archiving, and is often used for downloading large files or installers.
Double-clicking the Zip file should unzip it, leaving the original file nearby on the dektop (or in whatever folder you downloaded to).
If the Mac's built-in tool can't open it, obtain Stuffit Expander from http://www.stuffit.com/mac-expander.html That will open most forms of compressed files.
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