HT4061 unknown error (2) when restoring an iphone 4 after upgrading to 11.1.1 release of itunes and 7 ios

I have upgraded my phone to 7.0.2 and had a few issues.  I have tried to restore from a back and upon verifying the firmware rstore I get the error "unknown error occurred 2" can anybody help?

Error 1 or -1 indicates a serious hardware failure.
Take the device to Apple for evaluation and possible replacement.

Similar Messages

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

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    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

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    im not able to activate my iphone 3gs after upgrading to ios6, saying server not available try later. im not able to make my phone work, not able to bring serial # im in guatemala what i can do?

    Activation issues are almost always the result of a device that has been hacked or jailbroken.
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  • Has anyone been able to recover from an error -1 when restoring an Iphone 4

    Is there a way to recover from an error -1 when trying to restore an Iphone 4 or is this a hardware issue?  I have a friends Iphone 4 (GSM) and everytime I try to restore I get an unknown error -1 message at the very end of the restore.  Not much info is known about this error, I couldn't find anything online.  I've updated to the latest Itunes, cleared out the host files of computer and tried to recover with latest 6.1.3 OS, PLEASE HELP!

    Error 1 or -1 indicates a serious hardware failure.
    Take the device to Apple for evaluation and possible replacement.

  • Unknown Error 1418 when restoring ipod

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    some folks have been having some success with the 1417 and 1418 using eboncairn's technique:
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  • An unknown error (2003) when restore iPod Touch

    downloaded the latest version of iTunes and tried to restore my iPod touch to iTunes, but it complains that it will have an unknown error (2003). I tried to restore my iPod about 20 times, but the same error comes every time. Then I plug the iPod off my computer and I plugged it in again. But then iTunes was complaining to me that the iPod that I plugged in is on a restore mode. I did everything by correcting the bug and am looking for the whole night Apple.com to answer this problem. I did the thing with Notepad, but it did not help at all. I'm looking for all the troubleshooting and I checked my computer but it did not help at all. I downloaded iTunes again but it did not help. What can I do? When my iPod is in a restore mode, I can not put music on, and I can not even open my iPod. The display shows only the cable and iTunes symbol. Please, help me.

    Does nobody have the answer to this question? Was somply tryin to update my ipod touch and it got all the way to the end and saod it couldnt update, then went in to "recovery mode" and needed to restored. Restoring will not work either, (error 2003) And now I too have an ipod that will not do anything! I dont care if it wont update, I just want it back the way it was before I plugged it in and tried to update it. Someone must have the answer to this!

  • Unknown Error 1430 when restoring iPod Classic

    Hi,
    Yesterday my ipod Classic froze, so I did a hard reset. However, it gave me a message that I needed to restore it, so I connected it to my Mac and attempted to restore.
    Upon connecting it, iTunes detected it in recovery mode, but when trying to run the restore process, it stops after about 20% and gives me the following error message: “unknown error 1430 the iPod could not be restored”.
    I have tried all the recommended steps on the Apple troubleshooting guide, including disconnecting and reconnecting, restarting computer, using different usb ports, different user accounts, and a different usb cable, reinstalling itunes and enabling/disabling disk use.
    None of these steps have worked and I am out of ideas so I would appreciate any suggestions if other people have encountered this problem before.
    Thanks in advance for any help.

    some folks have been having some success with the 1417 and 1418 using eboncairn's technique:
    eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

  • HT201210 Have new iphone and was trying to retrieve data from itumes. Got message saying it could not be updated and "an unknown error occured." What do I do now.  Phone not working, has symbol of itunes and plug, that's it. Help. I'm in tears

    Cannot finish updating new replacement iphone on iTunes. Get message "unknown error occured" - and phone now doing nothing. Am beyond frustrated. Help.

    is there a number after the "unknown error"
    if so check this list for tips
    http://support.apple.com/kb/TS3694
    Thanks Clyde

  • I am not able to restore my iphone 3gs after upgrading

    Hey,
    I have upgraded my iphone3Gs to IOS7. After restoring my iphone was empty it was just showing me itune nothing else how can i get my backup and use iphone again..

    The iPhone 3GS is not compatible with iOS 7, you may what to check and see what it was that you did.

  • What is unknown error 36 when restore to Iphone4s?

    My Iphone is recovery mode. When I will restore and update, Itunes inform this error?
    I will upgrade Iphone4s from iOS 5.1.1 to iOS 6.0.
    How do I resolve this problem?
    Thank you

    What do you finally do? I have de same problem!!!

  • HT1414 error 1611 when restoring my iphone 4s

    I downloaded snow leopard and my iphone is not being recognised on itunes so i am trying to restore and not able to do that either, error 1611 showing up.  tried to restart still having problems with same error

    Try this article:
    http://support.apple.com/kb/TS3694

  • HT201210 receiving error 1 when restoring an iphone 4s

    Reciveing Error 1 ehen trying to Restore.
    Need emergency Fix

    "the device may need service" where would you get this service? Apple does not service iPhones.
    This should state the device needs replacement or at least replacement of the Logic Board.
    This iPhone needs to be repaired.

  • Error 17 when restoring new iphone 5s

    just purchased new 5s from apple store.ca . trying to restore from backup. Error 17.

    Everything I've seen on the internets points to either security software, firewall, or a modified hosts file blocking your computer from connecting to gs.apple.com. You should try the steps from http://support.apple.com/kb/TS3694 under the section titled "Unable to contact the iOS software update server gs.apple.com".
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    how to fix this problem so I can reset the iphone 4 back to it original setting

    You are going to have to provide a little more information in order for anyone to help you. What do you mean "get it back to it's original setting"?
    What original setting are you referring to?
    GB

  • Error 1013, cannot restore my iPhone 4 after update new version 4.30

    Any advice please!
    Thanks!

    Well, another case of hurting the good, while trying to go after the bad. What the issue is apparently Apple put in a check point feature around version 4.2.1 that checks for users who are redirecting their connections to gs.appl.com. If the itunes process suspects this, your phone firmware management process stays in recovery mode. You get error 1013 which says you have a hardware error and list numerous hardware related things for you to check. So my iphone sat on my dresser for two months under the belief that I had a hard ware issue. Well the fact of the matter is that there was nothing wrong with my phone. Apparently there are users who jail brake their iphone to run other apps, and for those users, they have an entry in their hosts file that redirects gs.apple.com to a website that is set up to assists jail break users. all this not endorsed by apple. The checkpoint feature that apple put in to detect this uses a timer and waits for a response between your system and gs.apple.com. If the timer threashold elapses, an assumption is made that you are redirecting your gs.apple.com connection, and are a jail break user. Your phone gets put into recovery mode. Problem with this is that there are ligitimet users who have host files that are ligitemt and does not redirect their connections to gs.apple.com. In my case I use a 60,000 line hosts file to redirect adware, malware, and other vulnabilary type sites. The lenth of time for my PC to search thru this file exceeds the threashold period involved in the checkpoint process, and even though the gs.apple.com entry does not appear in my hosts file, an assumption was made that I was a redirection of gs.apple.com user, and my phone was put into recovery mode. to fix my problem I tempoaryily used the default hosts file of
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    localhost is used to configure the loopback interface
    when the system is booting. Do not change this entry.
    127.0.0.1 localhost
    255.255.255.255 broadcasthost
    I have no reason to prevent my system from talking to gs.apple.com. It just takes a little longer to do so. There are thousands of iphone users right now who have iphones locked into recovery mode, probably because they are on a slow internet connection and their threashold is being exceeded. These folks are innocent victims of of the pursuit of the jail break users. Apple needs to figure out another way to do this with out impacting loyal customers. Apple. shame on you.

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