HT4061 We just updated our mom's iPhone 4, and now it won't turn on. When it does, it says "iTunes" and wants me to connect to it. Nothing I do makes it go away, and I can't get it to turn on. Help!
I just updated my mom's Iphone 4, and now it won't turn on. When it does, there is a "itunes" icon, with the cord picture, which is asking me to connect to Itunes, I believe. Can't get past this screen to even turn it on. What do I do without having to restore her entire phone, which I have no idea how to do that?
You need to restore using the recovery mode described in http://support.apple.com/kb/HT1212 and may need to do that more than once to succeed.
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Hi, just bought my daughter an Iphone 4s and I can't get it to let her on youtube, Facebook etc., keeps saying no internet connection. My husband and I have 3G smartphones and we can get on them on ours, so I'm not sure what I'm doing wrong. Also, my other daughter has the same phone and has no trouble getting on these sites either. Any information to help is greatly appreciated. Thanks
Well, did you activate this new phone?
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This happened once before, but i fixed it by shutting my phone off and turning it back on. However that doesnt seem to work this time and i would like to buy some songs, except the itunes app keeps crashing Please help!
-thanks:)Thank you for replying. Yes I deleted the old email address..
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i have just updated my phone its iphone 4 and when it was updated it demanded something like to restore an d mobile went off ,i dont wanna lose all my data so help me out what to do ,Thanks
yeah its really like that you mentined , so what to do now .
current situation is that i havent yet restored it,phone is off asking for connecting to itunes and after connecting it is demanding for restore, so where can i access to backup data ? -
I just purchased a new iPhone 5 and I can't get it to connect to my home network, which is ATT U-verse. Can someone help me?
Apps and music aren't part of the backup. App data is http://support.apple.com/kb/HT4946
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I have just got a iPhone 4s and I can't get the iCloud to work, everytime I turn on auto downloads it defaults back to off, can anyone help?
Welcome to the Apple Community.
Check you are logged into your store account properly (settings > store). Also check there are no restrictions set that might be causing this (settings > general > restrictions) -
I have an iphone 4 and I can't get cloud or ios 5 even when i download all updates
I have an iphone 4 and I can't get cloud or ios 5 even when I connect my iphone to the computer and download all updates. Can someone help?
Are these SMS messages or iMessage type messages (the recipient has to use an iOS phone)? It sounds like you are trying to send an iMessage and the receipient's phone or current setup is not on.
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HT1689 What is Other (5.96gb) on my Iphone storage and how can I get rid of it?
What is Other (5.96gb) on my Iphone storage and how can I get rid of it?
LillynWilson wrote:
What is Other (5.96gb) on my Iphone storage and how can I get rid of it?
"Other" data is real data that you put on your phone by using the built in apps. It is not music, not videos, not pictures and not App Store app data. It is "OTHER" meaning everything that does not fall into these categories. Such as:
email messages and attachments
Reminders
Calendar entries
Contacts
Text messages
MMS messages and attachments
Genius data
Music cover art
Operating system settings
Safari cache
bookmarks
Game Center status
Music catalog
Probably a few I've missed. There was a problem in an earlier version where deleted MMS messages left behind their attachments, but that has been fixed as of 6.1. The reason that deleting music recovers some Other space is because it delete cover art. But is also screws up your music, which will no longer play correctly.
You will find posts from people who said they recovered over 1 GB of space by just deleting old text messages.
If you want Other to be smaller you will have to keep less data on your phone; delete old MMS and texts, delete old email (especially from the "deleted" folder), clear the cache, eliminate cover art.
Your Other is so large, however, that there may be corrupt data contained in it (unless you send a lot of MMS messages with large attachments). If this is the case you should restore the phone as New. -
I have an iPhone 3GS and I can't get it to pair with my iPad 3rd Gen neither will discover the other any suggestions
An iPad and iPhone cannot connect via Bluetooth unless you are trying to use a Personal Hotspot feature on your iPhone or have one of the few third-party apps that allow limited file transfer or device-to-device gaming. Unless you're attempting one of these, then any previous "pairing" was probably illusory. If you are trying to use such a thing, tell us which one and someone may be able to provide suggestions.
Regards. -
My grandson was playing with my mouse and keyboard and did something so that now I have a text window open that displays every move I make on the desktop and I can't get rid of it. Help! The window continuously tells me where I am, etc.
Go to System Preferences > Universal Access > Seeing Tab > Turn VoiceOver off.
Or CMD FN F5
Captfred -
I have a replacement iPhone 5 and I can't get any of my ring tones back. They are not in the cloud or in the back up or in iTunes. Where do I go to re download them?
You only get one download.
As always, it is your responsibility to back up your content.
Did you fail to transfer your purchases to your computer? -
I have an iphone 4 and I can't get the blue tooth to work in my 2009 Nissan 370z. Any suggestions?
I have an Iphone 4 and I can't get the bluetooth to work in my 2009 Nissan 370z. Any suggestions? Thank you
Was your airport express purchased recently?
Was it new or used?
Has it been set to extend an existing network?
You can always try resetting the airport express by unplugging it and pressing the little button on the underside with a stretched out paperclip for roughly 30-45 seconds then try plugging it in again.
Once you've reset the airport express, you'll want to walk through the setup process from a Mac or Windows computer using Apple's Airport Setup Utility.
For OS X
http://support.apple.com/downloads/AirPort_Utility_5_4_1
For Windows
http://support.apple.com/kb/DL840 -
I have an iPhone 4 and I can only get the audio in AirPlay/mirroring but no video! Please help!
ktrow,
We are going to get you up and running with all picture text messages. Have you ever been able to receive picture messages in a group text before? Can ou please check some settings for me. Let's go into Settings, Messages, and is MMS Messaging swich green? How about the Group Messaging switch? If they are green, go ahead and switch those off for a few seconds and then turn them back on. Then re-try the picture message. One last thing, you can also try to reset the network settings. Settings, General, Reset, Reset Network Settings. Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport -
New IPhone 5. Apple id is my email address. when I try to set up i cloud it automaticly changes my apple pass word to my provider pass word. How can I get it to stay my apple pass word?
Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!
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I just updated to Premiere Pro CC 2014, and now I am seeing an error message saying it cannot find any capable play modules. I updated the driver for my graphics card (Firepro), and tried running as administrator with no change. I am running amd fire pro control center which doesn't have the speed settings that is suggested for this problem. For some reason, the original Premiere Pro CC can still open (luckily). I looked up this problem on the on the support page, and it is listed, but when I click the link it redirects me to the start of the troubleshooting questions. I hope there is an answer to let me use the latest version of Premiere!
[moving to Premiere Pro... JTS]Same here! Screen shot attached. I'm running the latest MBP with max specs. Anybody there @ Adobe.......?
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