HT4061 What does it mean This is an imei number for a product that has been replaced!
What does it mean
This is an imei number for a product
that has been replaced?
What carrier did you buy it from? Are they on this list? http://support.apple.com/kb/HT1937?viewlocale=en_US&locale=en_US
If they are on that list and you have the original receipt from them showing the serial number, they may be able to correct the error in the Apple database.
If they're not on that list, you were sold a black market phone.
Similar Messages
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HT201407 This is an imei number for a product that has been replaced.
when i restore my phone.. i am the original woner of the iphone. how come when i back from oversea, and update the firmware.. the iphone suddenly become not working.
I never JB or hacked, just updated the firmware and download the latest itunes.
having said that, i search my IMEI on some website which shows my iphone IMEI has been replaced..
This is my main concern. -
I have tried getting service support information from Apple Support Service. When entered my serial no. got this
I am getting a message."We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. "
What does it means???ashishtgb wrote:
I dont have any idea . I brought out it new from the market.!
Well, when you purchase from a non-official source you run the risk of getting who knows what from wherever. It appears this phone was replaced under warranty at some point, but not returned to Apple for refurbishment. Thus, the SN is no longer valid for warranty & service. If you can return it and get your money back, I'd suggest you do so. -
Hi,
I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
Does anybody have any idea what the reason behind this could be.
- First time with iPhone and frustrated.
BrijuIf you purchased the iPhone from Apple or an authorized Apple reseller,
contact them for assistance. If you purchased elsewhere, go back
to that retailer and get them to give you a new iPhone or your money
back.
If you have checked the serial number carefully and re-entered it
and that gave you the same error message, contact Apple if purchased
from Apple or authorized retailer; otherwise you have been scammed
and need to pursue the matter with the business you obtained the
iPhone from. -
i am going to buy iphone 5 32 gb from some before i bought i check the serial number of that iphone on apple web site to cross check but massage is appering that ......'
We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us....
can any one tell me what is that mean..... replace what ?In most cases, what you said is true...however, this is not always the case. Take myself for example...
1: I posted my phone online to sell
2: Someone saw my serial number and called AppleCare to get a replacement phone
3: An inferior AppleCare representative bypassed a component validation (check serial number to the device on hand) and approved the replacement under my AppleCare plan.
4: After noticing this (about 4 days after it happened) and a trip to Apple and a call to AppleCare, all was resolved. My phone is back to being covered under AppleCare+
5: I learned my lesson.
So, as you can see, there is a chance that it can be something else. Although, if the person selling the phone notices, it shouldn't take long to resolve it. Chances are that it is what you said.
Hope this helps -
Hi everyone! I have iphone 4s, which was bought about 6 mounts later and has serial number C2*******TD6 and IMEI ****. When i try to check warranty on the page https://selfsolve.apple.com/wcResults.do i see
We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
And if i try to enter IMEI here i see
Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
Does it means, that I was bought a non exist iPhone? Or it was refurbished? I need an official answer to take them to seller because I was bought iPhone as a new.
Thank you.
<Edited By Host>Not from Apple reseller( Im apologize, that you right) Seconв question: how can i contact apple via email to get an official answer?
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We're sorry, but this is a serial number for a product that has been replaced
Today i bought one iphone 5 but when i check the serial number in self support not exist my serial no is DNPJGFSDDTTR message showing is
We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
Finding your serial number is easy. See how.
pls help us... to resolve the issue.You are not speaking to Apple. This is a user forum.
If it's possible, return the phone and get your money back.
You bought a gray market phone that was reported lost or stolen or was already replaced by Apple and was re-sold illegally.
It has no warranty. -
I am having trouble with my itunes account because some of my song will not let me play them because they have an icloud icon with a down arrow in the middle and whenever I click on the song to play it a message pops up and says "You must authorize this computer before you can download the previous purchase". what does that mean and how do i fix it?
The iCloud icon is used to re-download your already purchased content from iTunes
To authorize your PC click Store in the Menu Bar and then Authorize This Computer
Note: If using iTunes 11 press Alt or Ctrl+B to show the Menu Bar -
I have an iphone 5, iOS 7.0.2. Going through photos on facebook app., above on the screen, came up "saving screenshot"....but there was nothing in camera roll. What does it mean this, what's are this screenshots?
I agree- I apologize if I sounded skeptical and attacking. In no way did I mean it to sound that way.
I completely agree on the software-hardware combo issue- this is why apple killed off 1G and 2G devices- because newer software revisions would never ever run well if at all on such ancient devices. can you imagine running iOS 6 on an iPhone/iPod touch 1G? That would be terrible. Let alone iOS 3 runs terrible on them and now are generally rendered useless due to newer App Store requirements (most require 4.3+ now to allow apple to kill off the older devices). forcing newer software on older hardware (apple, dell, HP,... Anything electronic this definitely applies to) will almost always yield less-than-par results. The other part is apple forcing you to upgrade by means of intentially making things obsolete. all companies do that.
All of this factual info aside, the issue at hand with the 5 is not a software-hardware combo problem- those are most widely seen with the major revisions. then again, this isn't the first time apple has gotten caught up in battery drain snafus (even iOS 5 was plagued with this as well- and now there are some people desperate to roll back but can't). it basically waters it down to the point where keeping the stock software will always yield the best results even though newer versions provide better features- it all depends on whether or not the person deems the added features are worth a performance hit.
PS. I'm still at 100%- and I've been using it periodically throughout the day. your combo worked for you, but didn't for me. And may or may not work for others- As the tech world would say, mileage may vary.
PSS. What model/carrier do you have? Just wondering. -
Hallo Apple,
what does it mean this Message0x7fff7500b300 resumeBackgroundConversion: background conversion started/resumed for lv 82832E6C-B6AC-46A6-8836-715414EBE8F4.
Because I have a Problem with my CPU: Kernel_task and corestoraged.I'm having this same issue. I also have this line in my log, which is curious:
12/14/14 7:13:07.822 PM netbiosd[16766]: Attempt to use XPC with a MachService that has HideUntilCheckIn set. This will result in unpredictable behavior: com.apple.smbd
Is this related to the problem? What does it mean?
My 2010 27" iMac running Yosemite won't wake up from sleep. -
why my iphone could not be restored ? and what is the meaning "this device isn't eligible for the requested build"
Covered in this support article:
http://support.apple.com/kb/ts4451
Which, you used to get here. You need to read the article & go through the troubleshooting steps. -
Does anyone know of an e-reader app for the iphone that has text to speech capability? I have a Kindle 3G that can read whole pdf documents and books but I cannot figure out how to do it on my iphone 4.
All of the apps I have found on the App store either do not have the text to speech capability or if they have it they will only read a page at a time or simply read the text you paste into their window. I really do not understand what is so difficult about having this feature as Kindle provides it--though Amazon does not make the feature available on its iPhone 4 app.
Please help.thanks. yes i am aware of the VoiceOver feature but it is NOT the solution to my problem. as you said, it is a solution to a different set of issues. i want the text to speech ability because i there are books i need to read but do not have the time to sit down and read them and have become used to listening to them read to me either by a professional human reader or with the text to speech software on the Kindle.
I think Apple makes the best audio devices but i am really disappointed in this inexplainable shortcoming. if apple can give us siri they ought to be able to design a nice little button that i can push to turn on text to speech while i am in a document, book, magazine or webpage. clearly it is possible as apple has added the "reader" button in safari to have web pages dropped into the reader format.
thanks for your suggestion though, it is what everyone suggests but it does not address the issue. -
TS4268 What does it mean 'This person cannot be reached by iMessage at this time'?
I have iMessage to my friend successfully before. But yesterday when I tried to iMessage him again, these words appear 'This person cannot be reached by iMessage at this time? What does it mean?
Thanks for this thread. I had the problem too. It was very frustrating because he's overseas and we iMessage a few times per week.
The reason it was broken: the specific contact had changed his AppleID password and had not updated it on his iPhone.
The solution that worked for us:
He reset his AppleID (c.f.: http://support.apple.com/kb/ht5624)
He updated the password at iPhone (iOS7) >> Settings >> Messages
He updated the password at iPhone >> Settings >> FaceTime
I reset my network settings: my iPhone (iOS7) >> Settings >> General >> Reset >> Reset Network Settings
He didn't have to reset his network settings, and neither of us powered our iPhones off/on. -
It only comes up a couple times, but what does it mean? Does it mean I've been hacked or something? It also says to change my IP address if it happens again but how the heck do I do that? I don't even know how to contact my network manager to find out what's going on? Is this something I really need to worry about? Please help I need to know what's going on?! Thank you!
It means that your router doesn't assign IP addresses based on a hash of the devices MAC address but instead assigns them in sequential order.
On Monday device A had IP address X and device B had IP address Y because they were turned on in the order A then B.
On Tuesday device B was turned on first and it got IP address X for whatever reason.
When devfice A was turned on it asked for IP address X but was rejected because X was already in use.
That's when the error message was displayed. It's complaining that the IP address it had yesterday isn't available today because it's already in use by another device.
If the router has the ability to do DHCP reservations, configure the router to assign IP addresses based on the device's MAC address.
Or always turn devices on in the same order.
Or get a high end router. -
What does it mean this message in iTunes?
Hello there everyone!
Well when I enter into iTunes there's apearing a message that says
Does anyone knows what is the meaning?Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box markedAllow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar.
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