HT4061 what to do if don't have serial number because ipad wont turn on

I have an Ipad3. The first IPad3 I had I kept having problems with so they switched it out.  Tonight I did the software update on it.  It went out and never came back on.  I can't get it to turn back on so therefor I can not see the serial number.  Can some one help me please.
Thank you

Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

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