HT4061 When I want to access iTunes on my IPad I obtain the message. 'Cannot connect to iTunes '
Please assist me to access my iTunes . Thank you.
Try this:
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.
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Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
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HI ...
Try this support article > Can't connect to the iTunes Store -
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Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
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Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
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