HT4085 Did everything in the arcticle and app still won't rotate. The same app rotates for coworkers

Did everything discussed in the article and the app still will not rotate. Coworkers with the same app do not have this issue

If you haven't got rotation lock on (other apps and/or the homescreen rotate ?) then try closing the app that isn't rotating via the taskbar and see if it rotates when you re-open the app : from the home screen (i.e. not with the app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't fix it then also try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

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HT1325 purchased song on itunes a week ago and it still won't download (but i'm invoiced for it by apple and i can't delete it).

i don't even care if i'm credited for the faulty download, i just want to delete the song so that it doesn't block/delay other downloads. if anyone can lmknow how to delete this song that i purchased and that won't download...thank you.

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us

I was getting the message missing msvcr80.dll so i did everything it said too and now it says i am missing apple application support error 2

i had a message that said i was missing msvcr80.dll and i did everything it said to and now it says i am missing apple application support error 2. how do i fix this

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

After installing itunes 11.01.12 air-play doesnt work. the button is gone. already did everything on the checklist, everything is updated, like the receiver and apple tv3, but itunes can probably not see them?

after upgrading to iTunes 11.01.12 the air-play button disapeared. the apple-TV3 and the receiver can communicate, but in my computer there is no button to play on any other speaker/unit. it seems that iTunes can find them. i did everything on the checklist, like check that all units are connected to the same wifi and have the latest firmware.

after upgrading to iTunes 11.01.12 the air-play button disapeared. the apple-TV3 and the receiver can communicate, but in my computer there is no button to play on any other speaker/unit. it seems that iTunes can find them. i did everything on the checklist, like check that all units are connected to the same wifi and have the latest firmware.

My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

My ipod touch is stuck on a white screen and i did everything hold the home botton and sleep botton togher, but it wont respnd it is just stuck on the white flash scree HELP PLEASE!

- Let the battery fully drain. The charge for an hour and see what happens, Try resetting too:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connct to computer and restore if it shows in iTunes.
- You can try placing the iPod in recovery mode and then trying to restore. See:
iPhone and iPod touch: Unable to update or restore
- Also see:
iPod touch: Hardware troubleshooting
Frequenly the white scree is due to a hardware problem.

HT204053 What are the pros and cons of 1) choosing to use the SAME Apple ID for iCloud services on one side, and purchases on the iTunes Store, App Store, and iBookstore, on the other side; or 2) to have and use two separate Apple Ids for these "two sides

All is in the title, so I repeat it below with a better identation.
What are the pros and cons of
1) choosing to use the SAME
Apple ID for iCloud services on one side, and
purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
2) to have and use two separate Apple Ids for these "two sides"?
P.S.
I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
Also need to mention that I have itunes on a mac, a pc and an iphone.
Sorry to look so silly with this question, but I don't get the "big picture".

You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

After clearing cash on mac applications won't lunch any more..I tried to delete apps like VLC player with app cleaner and again download and instal new but it's the same..goes for all apps that are not originally part of Yosemite. Please advise me?!

After clearing cash on my mac ( Go to folder: ~/Library/Caches and clear all, than to Library/Cashes and clear all again) applications won't lunch any more..I tried to delete apps like VLC player, firefox.. with app cleaner and again download and install the new one but it's the same..goes for all apps that are not originally part of Yosemite. I have done this cash clean up very often on Maverick without any problems. This time I done it again because I could not open my web site, the server has blocked me and I was trying everything including deleting cash from mac. Please advise me what to do..?!? Thanks in advance.

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

We had one family apple id. I want to keep all devices on the same apple id for itunes but separate ones for everything else. How do I change the others now. We have 3 iphones and an ipad.

We had one family apple id. I want to keep all devices on the same apple id for itunes but separate for everything else on the cloud. How can I change the other apple ids now? We have 3 iphones and an ipad.

Hi, thank you for this post. I hope you might be able to help me too?
I am relatively new to apple (have an iPad) and having been a PC user for years I was pleasantly surprised with the apple experience and am now trying to work out the best set up for me, my husband and young son as I am buying them both of them apple products this Christmas. New Mac laptop/ ipad for hubby and then an ipod touch for my son oh and a new mac laptop for me. We are also thinking of moving from Blackberries to iPhones. Yes we seem to be hooked! but i am unsure about the home family set up and how to replace my PC network that I run off an 8TB server.
In reading the forums I keep seeing people talk about problems they have with two apple IDs and trying to merge them. I have also heard about a family ID allowing us to share apps legally. I am really nervous of setting us up wrong and then having problems later and hence i am now looking for some advice on how to share as much as we can legally but also make usage practical and not invading each others privacy. thoughts so far:
Music - I think we are happy to share the same music and access using one ID (we currently don't buy much music from apple but have lots of CDs we share).
Photos - It would be nice to share photos - as long as my son or husband cannot accidentally delete photos of mine (which is my biggest concern). I currently load all camera photos onto my 8TB storage box as the network owner and my husband has full access to copy any photo to his laptop but can never delete the original copies by accident.
Apps - If possible i would like us to share these but they are cheap enough these days to separate if really needed. Would be good to share licence for pages etc though
cloud, contacts, facetime, email - this is what is making me consider separate IDs or learning how to have multiple users in one apple ID - I do not want to have to share synced contacts with my husband. I have near 300 contacts now through work etc and he will not want them plus i will not want his or him being able to delete mine by mistake. and then for email and facetime, well I want to give him his privacy so I do not receive his messages etc. especially now that we are considering switching to iPhones
Then last but not least, i don't know the best solution for my son. he is only 7 years old so even though I don't want to pay for things again I don't want him being able to download "just any" app from the purchased icon in Appstore. Also, is there a child friendly setting to prevent him from viewing inappropriate content on the internet?
Appreciate I have asked a lot of questions here but I am looking for any genuine advice out there. Thank you or other potential advisers in advance.

I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for?

I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for? I never had an administrator password-- I just hit enter and have never had a problem before with previous installations. I'm on an iMac, from 2007, running Mt. Lion (version 10.8.5). I've been looking for other's posts who may be having the same problem, but haven't found any. Can anyone help?

Ugh. The 'no password, no work' thing is a recent Apple development. I ran into it on my system and ended up having to do a clean install on a partition I fully erased.
I suppose, if you have the ability to, go online and look up how to burn a bootable DVD image. Download the 10.8.4 image then use the Disk Utility to make a boot image of it. You'll need a dual-layer DVD or a USB drive (or memory stick at least 8GB) If you've got an optical drive, burn the disk, if you've a USB device, use that.
Then get a pocket drive and copy your important files off the system or let Time Machine do a full backup.
When the backup is done, insert the disk and hold down the C key until the machine boots off of the DVD. At the point you get to the start window, go to the menu and choose the Disk Utility.
In the Disk Utility, reformat the drive. You go to the actual DRIVE (not the Macintosh HD, but the root above it that is the actual hard drive device)
I always do this and *partition* it into several volumes, the benefit being, you can store all of your music, documents and importans stuff on that secondary storage volume you make - it will have it's own index and then the first volume is where you put the OS and it will have it's own index as well. That way, if the OS throws a wobbler and you need to reinstall, you don't lose your data.
Depending on the size of your hard drive, it is good to give your OS partition at least 60GB and optimally 100GB, and the rest for storage.
Name your volumes, use the little box sliders to manually size them or put that number in the size window, select for the format, Mac OS Extended (Journaled) and hit Apply and then the Disk Utility will quickly create your new partitions.
Once finished, quit the Utility and it will return you to the OS installer. Select the volume you want to install to and it should start up and install.
Once the installation is done, you'll get the new machine startup then you MUST put in a password for the computer. Once you're in, and to the desktop, don't bother with any Mountain Lion updates, go right to the App Store and get the Mavericks update and let it install the app to your Applicaitons folder, then do that install.
On a side note, there MAY be a way to make a disk image from the Mavericks application and avoid the entire Mountain Lion step.. I honestly do not know, but a bit of hitting the search engines may find out if there is. I think that if you looked for "make Mavericks boot disk or boot image' you may find something.
Good luck!

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?
Thank you.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
That is determined by what type of disk that it is. It may be a disk that only allows you to install Windows on your Dell computer and would not allow Windows to be installed on a Boot Camp partitition or as a virtual machine in an app such as VirtualBox on your Mac. If that is the case, you would need to purchase a retail Windows install disk.

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

There were some updates on my Apps. I updated them on my iTunes but my iPad did not get the same downloads/updates thru iCloud. Does the iCloud only works for "New" Apps or Books downloaded from the store but not the "Updates"?

Purchased music does not count against your iCloud storage and you cannot get rid of them in the purchased tab.
What is backed up
You get unlimited free storage for:
Purchased music, movies, TV shows, apps, and books
Notes: Backup of purchased music is not available in all countries. Backups of purchased movies and TV shows are U.S. only. Previous purchases may not be restored if they are no longer in the iTunes Store, App Store, or iBookstore.
Some previously purchased movies may not be available in iTunes in the Cloud. These movies will indicate that they are not available in iTunes in the Cloud on their product details page in the iTunes Store. Previous purchases may be unavailable if they have been refunded or are no longer available in the iTunes Store, App Store, or iBookstore.
Look here for help on managing iCloud storage.
http://support.apple.com/kb/HT4847

My Lightroom stopped working at all. I unistalled the app and installled back a few times and it still won't open.

My Lightroom stopped working at all. I unistalled the app and installled back a few times and it still won't open.

Are there any error messages? Mac or PC?

My game center won't load and shows up blank when I try to open it. I've already tried to close all the apps and restart it and it still won't work. Is their anyway to fix it without restoring it??

My game center won't load and shows up blank when I try to open it. I've already closed all of my apps and restarted it and it still won't work. Is their anyway to fix it without restoring it and starting over??

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- sign out and the sign back into Game Center
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I have 3 apple devices and I use the same apple ID for all 3. I would like to create a new I'd for one of my devices, but do not want to loose the apps on that device. Anyone know how I can do this?

I have 3 apple devices and I use the same apple ID for all 3. I would like to create a new I'd for one of my devices, but do not want to loose the apps on that device. Anyone know how I can do this?

Create a new ID:
On the iPod go to
- Settings>Messages>Send and receive and sign out your ID and sign into the other one. Make sure that only her ID email address is listed.
- Settings>FaceTime sign out of your ID and sign into the other one. Make sure that under You can be reached at only the newID email address is listed
- Settings>iCloud and sign out and sign in with the new one
- Settings>iTunes and App Store and sign out your ID and sign in with the new one.
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

I own a ipod touch and a ipad but i lost my ipod touch and downloaded the find iphone app on my ipad and when i opened the app my ipod touch wasnt even listed on it as one of my products but i use the same apple id for all of my products??!! Please Help

i own a ipod touch and a ipad2g but i lost my ipod touch and downloaded the find iphone app on my ipad and when i opened the app my ipod touch wasnt even listed on it as one of my products but i use the same apple id for all of my products??!! Please Help

Ive never used that but I think there is a find ipod app. But im not sure. The ipod might have had to have it on?

HT4085 Did everything in the arcticle and app still won't rotate. The same app rotates for coworkers

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