HT4095 apple TV purchases

I bought a movie using my Apple TV, now I cannot find the movie anywhere ... so I cannot download it neither to my iPad3 nor my computer.
The movie does not appear even in the Apple TV where I complete the purchase, I have the proof of payment, but I cannot get the movie anywhere.
Any ideas?

I'm in UK too they should be available to redownload (except for rentals of course).
Check your invoices and raise the issue with iTunes Store support at:
https://expresslane.apple.com/
I assume you are signed into iTunes with the same ID as you used on AppleTV, and that the computer is authorised?

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