HT4095 Rentals using iTunes

Hi, I recently rented a movie through my apple tv but I cannot see the rental in my iPad's iTunes. How can I watch the movie on my iPad????

You can't; rentals downloaded to an Apple TV can't be transferred to any other device.
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Why is it taking so long to download films rentals from Itunes before it only took 20 mins ,whenI have a good internet connection?

Why is it taking so long to download film rentals from Itunes ,before it took 20 mins when I have a good internet connection.

If you have anti virus software installed, disable that.
Turn off the Firewall in System Preferences > Security & Privacy
Check your internet speeds just in case > Speedtest.net - The Global Broadband Speed Test
Try not using other applications that require downloading files while downloading media from iTunes.

No longer able to transfer rentals from iTunes to iPod

I rented two TV show episodes last night and when I tried to transfer to my iPod nano (gen 5) there was no longer a Rentals tab. I also tried this on my iPad and iPhone – same problem. I rent movies and TV shows regularly and transfer to my iPod which I then watch on my television using a dock - it's always been easy and seamless – this has never happened before. I rented a movie last Friday and transferred to my iPod nano no problem. What has happened to iTunes? I am using iTunes 10.3.1 on a MacPro running Snow Leopard 10.6.8 – My iPod nano (Gen 5) software is v1.0.2.

It would go through the motions of syncing and show steps 1-5, then it would end. When I would check my phone the songs weren't there.
I ended up going back to my Summary tab, scrolling down to Options and choosing "Sync only checked songs and videos". I clicked on Sync one more time and my songs showed up. I guess that was the problem.

HD Rentals in iTunes please

I think I speak for a lot of people who use Macs (in my case, a Mini) as a home theater device, when I ask Apple to *PLEASE allow HD rentals via iTunes.* I realize the HD sales are limited to the AppleTV to drive sales of the device, but for my purposes the Mini is a superb home theater computer. I was elated when I heard that iTunes was offering HD movies, but then I found out that they were only available for AppleTV. Bummer.
It seems very un-Apple-like to make that decision, and I hope enough people ask to get HD implemented in iTunes. The AppleTV is a great device, but I already have a Mini, and it does everything I need.... plus I can log into it via screen sharing while sitting on the couch.
Opening up HD content to iTunes, even if it's Mac iTunes only, would make a lot of us loyal users very happy.

I don't know about the copy protection/encryption of the HD content. I've just been reading how rental content on Apple TV requires that the TV support HDCP. Google "Apple TV" and HDCP for plenty of reading.
Here are some good links about iTunes rentals:
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-itunes- movie-rentals-part-1/
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-itunes- movie-rentals-part-2/
It's possible that Apple could add HDCP support to the video cards in future computers, but AFAIK it requires special hardware. But speculating on future Apple plans is a no-no on the boards.

Rentals from iTunes on computer to AppleTV...??

I have recently bought a rental from iTunes using my Mac. I would now like to watch it via my AppleTV, but I am having difficulties getting this to work...!! Any advice...??

Have you updated iTunes? Also, have you updated Apple TV?- Go to Settings, general, update software on the Apple TV.
Just want to make sure you've done that first.
Next- you must set up your Mac, to either "pair" or to "share" content to the Apple TV.
If your Apple TV shows up in your iTunes Device list, then likely you've done this, however, go to this link to review, likely it will solve your problem:
http://support.apple.com/kb/HT1143
It's important to note, that a "paired" computer, syncs content, and you do this as already described by others above. However, if your are set up to "share", that means you will stream the content (see support article link) If you are "sharing", the movie will NOT show up under APPLE TV on your iTunes device list, rather, simply leave the computer ON, OPEN iTunes, go to the APPLE TV, select "Movies" or "TV shows" and a new item will show up that says either- "shared movies" or "shared TV shows".
If it's a movie, pick "Movies", then "shared movies" - the movie you downloaded will show up, click it, play, and it starts streaming from the computer and playing on your TV. Important: this does not show up, unless the computer is ON, and iTunes is running.
If you don't want the computer on, then instead of "sharing" that iTunes library, you want to "pair" it. Pairing, syncs the content as already described by others.
Note: One computer can be "paired" and up to five computers can be set up to "share" with a single Apple TV at a time.
Likely, you have not updated all software, and or, this particular computer is not "paired" but rather set up to "share". This is fine, you can play the movie either way, you just have to know what the difference is.
Hope that helps!

HT1577 Why am I experiencing long download times for an HD movie rental from itunes?

I have been experiencing long download times for movie rentals from itunes (this time 11 hours). I have even tried to use ethernet, turn off simultaneous downloads, and shut down my browser, to speed up the time but that didn't help. My internet download speed is about 7mbps. Any suggestions?

iTunes: Purchasing and viewing HD videos
When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page. Learn more about downloading previous purchases."

TWO Questions about the new TV shows rental with iTunes and Old Apple TV

Hello all. Been trying to find some FAQs or something but think only got partial answers, so I hope I can get some here, using 'Glee' as an example:
1. Can the (old) Apple TV rent new TV shows available? E.G. Glee Season 2?
2. If I use iTunes 10 to rent an episode (of Glee HD), can I play it on my TV via my (old) Apple TV? Like in the form some kind of streaming?
Thanks and cheers

You may be right, I'm just thinking there is no movie rental "movie menu" option on the current Apple tv either, but one can still rent movies.
Unless the tv show downloads are specifically designed to block usage on certain devices or there is something different about them, I would have thought that tv show rentals could be enabled at the itms end by adding a rental option on the specific tv show page, just as movies are done now.
If I were in the US, I probably wouldn't be holding my breathe for tv show rentals but I'm not convinced I'd rule them out either.

How do multiple family members use iTunes.? One account or multiple?

How do multiple family members use iTunes. One account right now but apps gets added to all devices and iTunes messages go to all devices. Can multiple accounts be setup and still have ability to share purchased items?

Hey Ajtt!
I have an article for you that can help inform you about using Apple IDs in a variety of ways:
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using one Apple ID for iCloud and a different Apple ID for Store Purchases
You can use different Apple IDs for iCloud and Store purchases and still get all of the benefits of iCloud. Just follow these steps:
iPhone, iPad, or iPod touch:
When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match). You may need to sign out first to change the Apple ID.
Mac:
Enter the Apple ID you want to use for iCloud in Apple () menu > System Preferences > iCloud.
Enter the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match) in Store > Sign In. In iTunes 11, you can also click iTunes Store > Quick Links: Account.
PC (Windows 8):
Enter the Apple ID you want to use for iCloud in the Control Panel. To access the iCloud Control Panel, move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, and then click the iCloud Control Panel on the left.
Enter the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match) in iTunes. In iTunes 10, select Store > Sign In. In iTunes 11, click iTunes Store > Quick Links: Account.
PC (Windows 7 and Vista):
Enter the Apple ID you want to use for iCloud in Control Panel > Network and Internet > iCloud.
Enter the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match) in iTunes 10 in Store > Sign In. In iTunes 11, click iTunes Store > Quick Links: Account.
Note: Once a device or computer is associated with your Apple ID for your iTunes Store account, you cannot associate that device or computer with another Apple ID for 90 days. Learn more about associating a device or computer to your Apple ID.
Thanks for using the Apple Support Communities!
Cheers,
Braden

How can 2 people use itunes in the same household? we both have iphone 4 and separate id but the same itunes? pleasehelp

how can two people use itunes in the same household? i had a iphone before so alreday had an itunes account now me and my husband have upgraded and we now both have them. he has set up a username and i have mine yet when he logs in he seems to just get my account? please help

Decide which iPhone will be keeping the current iCloud account. On the one that will be changing accounts, if you have any photos in photo stream that are not in your camera roll or backed up somewhere else save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you are syncing Notes with iCloud, you'll also have to email your notes to yourself so they can be recreated in the new account as they cannot be migrated.
Once this is done, go to Settings>iCloud, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The phone that will be keeping the account will not be effected by this.) When prompted about what to do with the iCloud data, be sure to select Keep On My iPhone. Next, set up a new iCloud account using a different Apple ID (if you don't have one, tap Get a Free Apple ID at the bottom). Then turn iCloud data syncing for contacts, etc. back to On, and when prompted about merging with iCloud, choose Merge. This will upload the data to the new account.
Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

Can I Use iTunes Store without Storing Bank Accounts, etc, in my Profile?

Hi
Today a fraudulent charge of $89.99 appeared on my iTunes account. This suggests that a hacker has obtained my password, and hence access to all information in my iTunes account, including credit card or Paypal account information. I can deal with having to claim refunds for fraudulent iTunes purchases, but I cannot afford to risk ID Theft, or to have my back account information in the possession of hackers.
(1) Is it possible to maintain an iTunes account that does not store bank accounts, and ideally stores no personal information other than my email address?
(2) If I can do this, I assume I'd then have to enter that information for each purchase. Will this information be expunged once the ourchase is complete? Or would it remain on the system in some form, accessible to hackers?
(3) If (1) is not possible, how do I cancel my iTunes account? There does not seem to be such an option on the iTunes Account Management screens.
Thanks,
Chris

You can remove your credit card from your account. Go into the account, click "Edit payment information" and you will see the option under credit card to click "None."
For purchasing, you can either enter the card info per transaction, or you can start using iTunes gift cards which are readily available.

Can I use iTunes Match for 2 iPhones with different music, same account?

My wife and I each have an iPhone and share an iTunes account. We share a master music library but each manually manage our music on our iPhones. So she has certain songs on her phone and I have different ones on mine, both coming from the same master library. I'm trying to figure out if I can use iTunes Match in this scenario. I don't want to see her songs on my iPhone. Is there a way to only see music on my iPhone if I use Match or am I stuck seeing my entire library on my iPhone?

I think I'm getting it finally, thanks for the clarification. So at least I know there is a way to not see all music in my library from my iPhone.
So in my case i have about 800 songs on my iPhone out of about 1600 on my iTunes library. If I'm understanding correctly I would have to enable Match on my iPhone, then turn off the "show all music" option. This in turn should leave me with my original 800 songs listed which I woud then have to download from the cloud. Once I have all of my 800 songs back down from the cloud I won't be required to download them again from that phone.
A worse scenario would be that I enable Match, and then have to find my 800 songs out of the total 1600 manually from the list and then download them from the cloud.
Which scenario is correct?

Export video from multiple iOS devices to a Mac without using iTunes

I am tasked with importing video files from multiple iPads to a single Mac to aggregate for editing.
The file sizes on each device are many gigs large. I don't want to use iMovie on the Mac or iOS.
I don't want to use iTunes (since there are many iPads not owned by me to import video from).
Suggestions?
Paul
Chicago

iTunes. Other than that there is no direct method. However, do try the iPhone forums.

I recently sold my Mac Air to a friend, he wants to use iTunes Match, but it says he can't for another 40 days because it was attached to my account. How can I get that turned off so that he can use his account and turn on iTunes match.

I reecntly spold my mac book air,to a friend, when he tries to use itunes match it says the computer is registersed to another user and cannot be done for another 40+ days. How do i get that to turn off. I have unregistered it under my account.
thanks s

You either have an incredibly complex computer setup or I think you are confusing terminology here. If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries. Your husband is probably seeing this when running iTunes on his computer. You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
By the way, an iTunes account is something you log into when you want to buy something from Apple. On your computer it is simply your iTunes collection or your iTunes application. So you need to turn off sharing in your iTunes application preferences.
Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

HT204053 I want to play newly purchased music but cant, i get the message "You can use iTunes Match on this computer with just one Apple ID every 90 days. (mobileme family pack is the problem i think)

I purchase a new album on my phone but then cannot download it to my laptop - I get the message:
"You can use iTunes Match on this computer with just one Apple ID every 90 days. All I can think is that the problem stems from purchasing a mobileme family & some of the music being my daughters. (she is 9 & I need to be ble to listen to more than Katy Perry & Justin Bieber) Please help! :-(

Welcome to the Apple Community.
Youll get that message when you change the iTunes account you are logged into, you can't keep changing it.

TS1363 I was upgrading iPhone OS from 5.1 to 5.1.1 on Win 7 using iTunes 10.6.1.7. The iPhone hung. It is no longer visible by iTunes on Win 7

While upgrading iPhone OS from 5.1 to 5.1.1 on Win 7 using iTunes 10.6.1.7, the iPhone hung. I could not get iTunes to find it and Win 7 does not see it.
When I connect the iPhone to the USB, Win 7 issues the welcome sound, but that is it. The same happens when I disconnect iPhone.
The Devise Manager has the Apple Mobile Device USB Driver correct without any problem. I updated this driver called usbaapl64.
The iPhone is still hung.
I restarted the iPod service
I restarted the Apple Mobile Device Service
I tried to empty and delete the temp directory in C:\users\myname\AppData\Local\ but could not
The iTunes I am using is the latest version
I updated the Apple Mobile Device Driver as stated above correctly
The iPhone is still hung and is not recognized by Win 7 or iTunes, so I cannot restore the OS to the previous working version
What else can I do to restore the previous working OS on my iPhone 4

I was connecting the iPhone 4 to a USB 3.0 port. I was told by Apple Express Support (at US$29.99) not to use USB 3.0 and to use USB 2.1 instead.
If you are connecting your iPhone to the computer using a USB 3.0 port, disconnect it immediately. iPhones will lock up if you try to update while using a connection through a USB 3.0 port.
Disconnect the iPhone from the computer
Go to Device Manager and find the connected USB port. Click the mouse right button and update the driver
Shut the iPhone by pressing the sleep button and the home button concurrently for some time
Move the USB cable to a USB 2.1 port or older without the iPhone.
Restart iTunes.
Connect the iPhone
Your computer should recognize the phone and reloads the correct USB 2.1 driver (Apple Mobile Device)
Then iTunes should recognize the iPhone and starts reloading the firmware.
When that is complete it may ask if you wish to restore, naturally you say YES
iTunes will restore the iOS
Using iTunes, restore the latest backup to get your data back.
When all of the above is completed. Start enjoying your iPhone.
If the above does not work. Throw your iPhone out of the window and get a replacement Android phone.

HT4095 Rentals using iTunes

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