HT4097 In regards to the above. I go all the way through, even to the point of downloading the restore. It completes the downloand and I get an error stating the download software is corrupt try again. I did this 5 times with the same result. Can anyo

My wife has an iPad 2. She recently tried to update the OS via wireless internet. The system became totally unresponsive. I finally got the apple logo to come up on the screen, but nothing else. I went online and found out that I could possible restore the system to the original factory settings. I held down the home button and plugged in the USB cable which was connected to my iMac. I went through the restore download to restore the system to factory setting. After the download was complete I ge the following error iPad Software download is corrupt. Disconnect and try again. I did this 6 times with the same result each time. I ensured the iMac was running the latest version of iTunes. I really need some help with this.....can anyone help me please!

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

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I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss

I am trying to back up my new iPhone after downloading/updating iTunes with iCloud. I get this message: The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permiss
how do I find the file and replace it or install it?

I'll reload it tonight when I get home...basically, I bought a new iPhone and downloaded some new medical apps. also had to download an update for iTunes into my mac laptop so I could access iCloud (which was NOT on my prior iTunes software)
When I synched my new iPhone with the newly downloaded iTunes, I registered my iphone and tried to "back it up" to iCloud and the message indicating that "the required file was not found or has a permissions error...." popped up.
How do I correct the permissions error, or...am I able to do this somewhere? Or...how do I find the file that is missing?
Dr. Bob001

HT1420 When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

When I try and authorise I get this message.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. How do I rectify?

iTunes: Missing folder or incorrect permissions may prevent authorization
Mac OS X
Log in to your computer using an administrator account.
In the Finder, choose Go to Folder from the Go menu.
Type: "/Users" (without quotes) and click Go.
If the Shared folder exists
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
Press Return.
Quit Terminal.
If the Shared folder does not exist
The following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.
Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
Press Return.
Enter your administrator account password when prompted, then press Return.
Depending on which version of Mac OS X you have, this step will vary:
On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
Press Return.
Quit Terminal.

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I am trying to authorize my computer and I get an error message: The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed. Help?

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

Getting authorization error message: Required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I have recently purchased this MacBook used and am trying to authorize it on the iTunes Store but even after uninstalling iTunes and re-installing it with a fresh copy I'm getting this error message: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." And I have no idea of where or how to fix this issue. Any help or suggestions will be greatly appreciated. I even tried to deauthorize this computer and got the same error message. HELP!

I used Terminal to change the permissions on the folder in question. I followed the instructions in this article:
iTunes: Missing folder or incorrect permissions may prevent authorization
In my case, the folder was there, so I needed the command to change permissions on the folder, not to create one. I was hesitant to use Terminal b/c I know that if I made an error I could wipe out my hard drive or render my computer unusable. So to be SURE I didn't make an error, I carefully copied the command from that page and *pasted* it into Terminal. Also, before I could do anything in Terminal, I had to go change my admin password (it had been a blank password before and that's not acceptable for making changes in Terminal). I was just super careful when entering my password or doing anything else while Terminal was open (making sure I didn't accidently hit the spacebar or another key, etc.) And it fixed the problem right away.
What was confusing for me was that the iTunes error message said to change permissions in the FINDER, which is what I was trying to do. It didn't mention Terminal. What would really be helpful is if Apple included a link to a page like this in their error message.

Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

jackeskew wrote:
I don't understand what to do. The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.
Can you explain a bit more about what you are trying to do or what you were trying to open? You need to add a lot more details.
Thanks
Pete

I can't sync my macbook air with my ipad, problems with authorization... this keeps cropping up: "The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permi"

Help, cannot sync completely with my ipad, and i also cannot remove or delete shared photos which are clogging up my ipad 64GB memory! Some issue with this keeps croppin gup, so frustrating:
"The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed."
Not sure how we can correct his permissions problem, and whether authorising or deautorizing makes any difference, with more and more errors keep popping up, this got to be such after an update of the OS, can remember which!?
HELP!!!

follow this:
Launch iTunes
select iTunes Store from the menu on the left side.
sign in via the link on the top right area if you haven't done so already
click the link where you Apple ID email appears, enter your Apple ID password, click View Account, this will take you to a page displaying detailed information about your Apple ID account.
The last item under Apple ID summary should be Computer Authorisations, click Deauthorize All
now reauthorize any computers as needed when the system prompts you.
good luck.

I keep getting this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I keep getting this messae when I try to share itune to my new mac The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

TS1459 The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

please help me how to authorize my computer as it always say The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

Many thanks. If you're on Mac OS, let's try the following document:
iTunes: Missing folder or incorrect permissions may prevent authorization

HT1206 There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be ch

There was an error storing your authorization information on this computer.The required directory was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed.

I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

HT1848 I cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please hel

cannot authorize my computer, I'm having this error message The required file was not found or has a permissions error. Correct this permissions problem and try again, or deauthorize this computer if the permissions cannot be changed." please help me

Doublechecking. In the course of your troubleshooting to date, have you worked through the instructions from the following document?
iTunes: Missing folder or incorrect permissions may prevent authorization

I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!

"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

My ipod needs to be restore and I get a error message saying :ipod software update server coud not be contacted.

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then tap Settings > General > Software Update
No data is lost due to a reset.

I am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page

i am unable to set up my iphone 5 after reset since am getting a error stating 'unable to reach server' . i tried restoring the same from my computer but i get a error stating server unavailable' . please help me as my phone is stuck at the set up page. so i have already tried recovery mode as well.

Contact Apple support for warranty service.

I cannot reset my photostream, when I do so, I get an error message that says, " Your Photostream could not be reset at this time due to a server error" Any ideas?

I cannont reset my photostream, when I attempt to do so I get an error message that says, " Your Photostream could not be reset at this time due to server error" Any Ideas?

Been like this for a couple of days. Is this something that happens from time to time?

HT4097 In regards to the above. I go all the way through, even to the point of downloading the restore. It completes the downloand and I get an error stating the download software is corrupt try again. I did this 5 times with the same result. Can anyo

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