HT4098 App subscriptions

Question

"If you've purchased an auto-renewing subscription....it will be listed under the Manage App Subscriptions section of your Account Information Screen."  This section is not there, and a search comes up with no hits.  Any ideas on how to check this? 

Answer 1

You can do it on your computer with the following steps:
1) Open iTunes
2) Click on the "Store" button in the top right screen
3) Ensure you are on the "Home Screen" by clicking the little house on the bar on the top of iTunes
4) Click "Account" that's in the "Quick Links" section
5) That is the view being displayed by Churchill's screenshot simply scroll down to the bottom and it should say "Subscriptions" and to the right of the window click "Manage" and turn off auto renewal.
If it is not listed following these steps then you need to call apple support at 1800MYAPPLE and talk to them to have it turned off.  It really takes about 5 minutes to cancel the renewal.  Also ensure that if you have, for some reason, multiple AppleIDs (husband and wife both have their own but a joint checking account card is assigned to both of their accounts) that you cancel the account on all AppleIDs.