HT4098 Have seen the iTunes confirmation of my Scientific American subscription, including the payment confirmation email. I do NOT have access to the magazine in te newsstand.
I feel as though I am helpless in this transaction.
Everytime I enter the Newstand and select the magazine, Scientific American, the app behaves as though I do not have a subscription.
I have tried to restore purchases and this does not accomplish anything.
If you wish to submit comments to Apple, the best way is to use their feedback pages.
http://www.apple.com/feedback/itunesapp.html
It's not likely that anyone from Apple will see your comments here among the thousands of other posts.
Regards.
Similar Messages
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Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"
To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!
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The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission
I downloaded iTunes 11.
When I try to open it I get the message "The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission"
My boot drive is a SSD.
My iTunes library is stored on the main HD but I have not had this problem before.
I have gone back to the iTunes folder and given full read and write permissions-still no luck. Rebooted
Any thoughts?I actually was having problems with syncing of my iphone. It was suggested I get rid of this file. I took it from my itunes folder (unsure where it was. I just searched the folder) and put it on my desktop. When I plugged in tmy iPhone, it reappeared and my sync went fine. I am guessing you can do the same
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It is driving me mad. I tried uninstalling and redoing it. Still said it so I changed the location it downloaded to, same message.
If Dave's tip doesn't do it for you then perhaps this is the one you need...
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownership from an account with administror privileges.
tt2 -
I am locked out of starting itunes on my computer. Just did this for the first time. the message said I had a locked itdb file on a locked disk. Any ideas?
Is your itunes music library file in a locked folder?
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I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple devicemickyja wrote:
I don't own an Apple device, but I have purchased an audio album from the iTunes store. How can I play this on my android phone, as I am unable to burn the album to mp3 format? Can I obtain a refund if this is not possible? Thanks
p.s. I am not knowledgeable of Apple/iTunes etc, I was under the impression that if I purchased an album then I can use my purchase on a non-Apple device
Micky,
The iTunes Store sells songs in AAC format. Most Android phones can play AACs. Just sync them to your phone per the instructions with the phone.
If by any chance your phone does require MP3 format, you can use iTunes to convert the files, per this guide:
iTunes: How to convert a song to a different file format - Apple Support
(This conversion does not require burning.)
For future reference, note that the iTunes Store is really optimized for people using Apple devices. You might find it more convenient to buy music in Mp3 format from Amazon Digital Music or Google Play Music. -
TS1368 I cannot connect to the iTunes Store. I receive Error Code -1202. This problem began yesterday. I have been successfully connecting to the store for months on this PC. I am running Windows 7 and the Windows Security Center. Thanks for any help.
Hello alankilner,
And welcome to Apple Discussions!
Using Proxy: Yes
Try temporarily disabling this setting by following the steps outlined in this Apple support document.
http://support.apple.com/kb/TS1490
B-rock -
cant sync iPod touch. comes up with "cannot be synced because there is not enough free space to hold all of the items in the iTunes library (21.6MB required, 304.8MB available)." I am so confused. I have more than enough space even on PC.
That message is telling you that you do not have enough stgorage on the iPod to accomodate all the media you are trying to sync to the iPod.
Sync less
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
I am having trouble syncing my itouch I recently purchased some songs from the itunes store. I ma trying to sync them to my itouch. When I do I get the following message "itunes sync..67 items could not be synced"Anyone have an advice on how to sync these items?
Connect your phone to iTunes, then right-click on the name of your phone on the left sidebar and select Reset Warnings. Then sync again and you should get a warning listing the problem files.
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I have a problem, whenever I try to install the iTunes This brings me to this problem
"microsoft visual studio c + + runtime library" Can I have a solution for this?
ThanksTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...
Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link. -
Hello to everyone : I have a problem every time I try to open iTunes for windows 8 64bit... Program stops to work every time trying to access to the store... Is anyone able to help me to solve this issue? Thank you so much...
N.B. iTunes version is the last one available from https://apple.com/itHey sweetcake74,
Thanks for the question. I understand you are experiencing performance issues with iTunes for Windows. The following articles may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's
Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
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