HT4098 I did not know I had auto renew on and now I want a refund from Itunes

How do I get a refund for a an app tha was mistakenly on auto renew?

You can try contacting iTunes support via this page and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

    I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated.  How can I reset it?

    mcgahagan wrote:
    I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated.  How can I reset it?
    Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
    You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
    and explain what happened.

  • I did not install icloud when setup my ipad and now I cannot install icloud on ipad 3 with ios 8.1.

    I did not install icloud when setup my ipad and now I cannot install icloud on ipad 3 with ios 8.1.  Everything in Settings is complete and correct.  I can log in from my PC with no trouble.  If I go to icloud.com on Safari on the ipad, it takes me to a instruction page which only says to complete icloud in Settings.

    That's happening because icloud.com is not designed to be viewed from the mobile version of Safari on your iPad, only from your computer browser.*   You can still access it on your iPad if you're running iOS 8 by going to icloud.com, then tapping on the address bar where the url is displayed, tap the center of the screen and drag down, then tap "Request Desktop Site" under the address bar at the top.  This will load the full desktop version of icloud.com.  You'll find, however, that not all of the the features will respond to the touch screen.
    * That's because all of your iCloud data is already on your iPad and can be accessed from within the apps that you are syncing with iCloud (contacts, calendars, notes, reminders, etc.)  If you need to use Find My iPhone (iPad), you can download the free Find My iPhone app to do so.

  • Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

    Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4

    Hello surig84,
    Thank you for providing the details of the issue you are experiencing when syncing your iPad.  I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account.  when I try to make a new account, i get an error that says i already have an account.  please help!

    I have had 4 mac computers and after years of downloading songs from itunes, I keep recieving a message that I need to set up an account.  when I try to make a new account, i get an error that says i already have an account.

    Have you tried checking the Store drop-down menu in the iTunes interface to see if you are signed in the existing account?

  • I had a trial version and now i want to buy buty i forgot my serial number. How can in install aperture because the system always refer to the trial installation

    A few months ago i installed a trial version of aperture. I never renewed it and now I want to buy it but it doesn't work.
    The system always ask for the trial Serial Number and i don't know it anymore.
    How can I get it so that I can buy Aperture definitly and use it.
    Thanks for helping me
    Paul

    Welcome to Apple Communities
    You can buy Aperture in the Mac App Store without key and cheaper than in discs

  • Ok I had an Iphone 3 and now I want to sinc it to my new Iphone 5, how do I do that?

    Ok I had an Iphone 3 and now I want to sinc it to my new Iphone 5, how do I do that?

    if that's ps cs6, Order product | Platform, language swap

  • I have a new iTunes acct for my 10year old . she was playing one of the games and did not know it was charging my Cc and grandmas CC for her game. Is there a way to have these amt adj off the cards. I have made sure my CC info is not in the system now

    My 10 year old daughter downloaded a free game on her i Pod touch. When playing the game she did not know she was ordering apps
    is there a way to have my cc and her grandma cc refunded these charges. I thought my acct was set up to not keep our CC # on file.
    Please help.

    There are no refunds.
    You can set restirctions so that it does not allow in app purchases.
    You can try asking itunes support for an exception and see how it goes.
    Click "Support" at the top of this page, then click the link under "Contact Us"

  • HT4480 I cannot find my information or code that comes with new MAC boo pro. How do I find it? I did not know what all that was about and how to use it.

    I purchased my new Mac Book Pro 13 inch last Fall 2011. I started using the book in March 2012. I am new users of the Mac book and apple world. How do I obtain $100 ITune credit I was sent with my mac book. It does not show up with the purchase. I did not know exactly what it was and what to do with it. Now I am getting ready to buy some applications using Itunes I could use the credit.

    Try going to the APPLE in the upper left of the screen and click on it , you will get a drop down with several choices , click on about this mac and you will get a pop up with description of your Mac system , click on the more info tab and you will see a complete listing of you system.
    To redeem your ITunes card
    open ITunes and click on ITunes Store,if you do not have an apple id yo will need to create one, look for a tab that says redeem and click on it you will be prompted to enter the code on the back of the card , follow instructions and you should be good to go.  

  • HT4098 Charged for a subscription I did not have as an auto renewal

    Hi I was charged for a subscription to the Sunday times paper however within my manage subscriptions the auto renewal is not selected how can I be reimbursed for this and how can I make sure this does not happen again. thank you

    See here...
    iTunes Store: Purchasing and managing auto-renewing subscriptions
    1)  Contact the Provider
    If necessary...
    2)  Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have an ipod touch 4,it said to update and restore,(didnt know it had to be turned off)now it just says connect to itunes on ipod,itunes said stuck in recovery mode and error2009,ipod wont do anything,help please

    I have ipod touch 4(8gb),iTunes said to update and restore(didn't know it had to be turned off),followed the steps and iTunes said it cant restore and error 2009.now ipod only shows connect to iTunes and wont do anything else,not even power off,please help.

    Try the troubleshooting for that error code on this page : Resolve iOS update and restore errors.

  • I had to install a new operating system and now my music is gone from iTunes

    My MacBook Pro crashed the other day and I had to reinstall Yosemite.  Now when I go to iTunes library most of my music is missing.  I have a lot of it on my iPhone but it won't transfer back to my computer.  How do I retrieve thousands of songs?

    Use your Time Machine backup if you have one.
    Your can also recover your iTunes Store Purchases from the iTunes Store in the "Purchased" Tab on the right.
    You can't get your music from the iPhone to the Mac, unless you use 3rd party software.

  • I received pictures in a dozen emails and saved each picture into one file in .pages.  I did not import the photos before doing this and now iPhoto won't recognize the pictures because they are in a .pages file.  How do I get the pics to iPhoto?

    I received a dozen pictures in a few emails and I saved them all into one file in pages.  I just copied and pasted.  I do not have the originals any longer.  Iphoto will not permit me to import the pictures as it does not recognize a .pages file, nor can I simply click and drag from the pages document to iphoto nor from pages to the desktop to iphoto.  How can I save each picture I guess back into a jpeg and then import them into iphoto or have i lost them to a pages document forever?  This is urgent as I need the pictures made into a book on iphoto for work by Friday!!!  Please advise!  Thank you.

    Greetings,
    Locate the Pages document wherever it's located on your computer and click once on it to highlight it.
    Go to File > Duplicate to make a backup copy of the file.
    Click once again on the file to highlight it.
    Go to File >  Get Info
    In the "Name & Extension" category remove the ".pages" extension and put in ".zip".
    Close the info window and double-click the now renamed pages file (zip file now).It will decompress into a folder which contains all the base components including all the images you added.  These can be dragged onto the iPhoto icon to import them.
    Hope that helps.

  • I installed lightning and conversation. I did not like conversation. I removed both and now cannot reinstall lightning, which I like very much. IDEAS?

    I have tried to install lightning 12 times...each time restarting Thunderbird. Nothing happens.
    I am using 24.6.0

    Application Basics
    Name: Thunderbird
    Version: 24.6.0
    User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:24.0) Gecko/20100101 Thunderbird/24.6.0
    Profile Folder: Show Folder
    (Local drive)
    Application Build ID: 20140610001341
    Enabled Plugins: about:plugins
    Build Configuration: about:buildconfig
    Crash Reports: about:crashes
    Memory Use: about:memory
    Mail and News Accounts
    account1:
    INCOMING: account1, , (pop3) mail.comcast.net:995, SSL, passwordCleartext
    OUTGOING: smtp.comcast.net:465, SSL, passwordCleartext, true
    account2:
    INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
    Extensions
    Lightning, 2.6.6, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    Thunderbird Conversations, 2.7, false, [email protected]
    Important Modified Preferences
    Name: Value
    browser.cache.disk.capacity: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    browser.cache.disk.smart_size_cached_value: 358400
    extensions.lastAppVersion: 24.6.0
    font.name.monospace.el: Consolas
    font.name.monospace.tr: Consolas
    font.name.monospace.x-baltic: Consolas
    font.name.monospace.x-central-euro: Consolas
    font.name.monospace.x-cyrillic: Consolas
    font.name.monospace.x-unicode: Consolas
    font.name.monospace.x-western: Consolas
    font.name.sans-serif.el: Calibri
    font.name.sans-serif.tr: Calibri
    font.name.sans-serif.x-baltic: Calibri
    font.name.sans-serif.x-central-euro: Calibri
    font.name.sans-serif.x-cyrillic: Calibri
    font.name.sans-serif.x-unicode: Calibri
    font.name.sans-serif.x-western: Calibri
    font.name.serif.el: Cambria
    font.name.serif.tr: Cambria
    font.name.serif.x-baltic: Cambria
    font.name.serif.x-central-euro: Cambria
    font.name.serif.x-cyrillic: Cambria
    font.name.serif.x-unicode: Cambria
    font.name.serif.x-western: Cambria
    font.size.fixed.el: 14
    font.size.fixed.tr: 14
    font.size.fixed.x-baltic: 14
    font.size.fixed.x-central-euro: 14
    font.size.fixed.x-cyrillic: 14
    font.size.fixed.x-unicode: 14
    font.size.fixed.x-western: 14
    font.size.variable.el: 17
    font.size.variable.tr: 17
    font.size.variable.x-baltic: 17
    font.size.variable.x-central-euro: 17
    font.size.variable.x-cyrillic: 17
    font.size.variable.x-unicode: 17
    font.size.variable.x-western: 17
    mail.openMessageBehavior.version: 1
    mail.winsearch.firstRunDone: true
    mailnews.database.global.datastore.id: 274e853c-6949-45bb-a382-a02ef558ccb
    network.cookie.prefsMigrated: true
    places.database.lastMaintenance: 1404265233
    places.history.expiration.transient_current_max_pages: 104858
    plugin.importedState: true
    plugin.state.npgoogleupdate: 0
    plugin.state.npystate: 0
    Graphics
    Adapter Description: AMD Radeon HD 7560D
    Vendor ID: 0x1002
    Device ID: 0x9904
    Adapter RAM: 512
    Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
    Driver Version: 13.152.1.1000
    Driver Date: 9-10-2013
    Direct2D Enabled: false
    DirectWrite Enabled: false (6.3.9600.17111)
    ClearType Parameters: ClearType parameters not found
    WebGL Renderer: false
    GPU Accelerated Windows: 0
    AzureCanvasBackend: skia
    AzureFallbackCanvasBackend: cairo
    AzureContentBackend: none
    JavaScript
    Incremental GC: 1
    Accessibility
    Activated: 0
    Prevent Accessibility: 0
    Library Versions
    Expected minimum version
    Version in use
    NSPR
    4.10.2
    4.10.2
    NSS
    3.15.4 Basic ECC
    3.15.4 Basic ECC
    NSS Util
    3.15.4
    3.15.4
    NSS SSL
    3.15.4 Basic ECC
    3.15.4 Basic ECC
    NSS S/MIME
    3.15.4 Basic ECC
    3.15.4 Basic ECC

  • How do I get a refund for a movie that will not play. I called apple today and no one could figure this out and now I want a refund.

    I need a refund for a movie that will not download....how do I get my $$ back from apple?

    Apple - Support - iTunes Store - Contact Us

Maybe you are looking for

  • Phone taking ages to charge

    My phone gets VERY hot when itscharging or not. Recently my phone takes a very very long time to charge. I used to be able to use it while it charges and it would charge just as fast while I'm using it. Now, when I use it while its charging the batte

  • Copy and Paste InDesigne gives inserted graphic, not object!? Bug or "feature"?

    When I copy and paste any object in Indesign (Vectorgraphics, Rectangle, Textarea, everything) it isn't pasted as another object, it's paster as an inserted Graphic. I use Creative Cloud, updating automatically. Is this a new "feature" or a bug? Copy

  • Is there any way I can use my charger without it braking every few months

    My charger always breaks after a few months  is there any way I can stop it or does apple just make cheap chargers if so they should step it up cause there products are way over priced anyway

  • Windows 7 - 64 bits PCI devices

    We are upgrading all computers and OS to Windows 7 with 64 bits.  The M&A does not recognize the PCI interface but Windows does. Using CVI 9.0 and NI_DAQ 8.9. Looking at other posts, it appears that NI does not support Windows 7.  If this is true, wh

  • Package name for all objects

    Gurus Any easy way to know package name for all objects. Thankyou Gurus