HT4098 i'm trying to cancel an auto-renewing subscription on here but I can't find where to go on the site

Could someone please point me in the right direction as the info I have received so far regarding the cancelling of a auto-subscription app does not make any sense to me.

Contact the Supplier / Developer via their website...
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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HT4098 I am trying to cancel an auto renewal but it has to be done threw my settings but I'm not sure how I tryed to do this before but it told me to push a button but there was no button can u help please

I am trying to cancel my subscription but can't seem to do so it says to go threw my settings and do it but there no button to push to cancel it can you help ?

Did you reread the instructions in the support article that led you to this forum?
http://support.apple.com/kb/ht4098
To turn off auto-renewal:
From your Manage App Subscription page, choose an app subscription.
Tap the subscription category for which you want to disable auto-renewal.
Tap On to toggle the switch to Off.
You'll receive a confirmation message; tap Turn Off to confirm your choice.

I am trying to create an apple ID for a child but I can't find where to change my shared payment info on my iPad

I have an iPad Air IOS 8.1.2 and I am trying to create an apple ID for a child but I am unable to find how to change the "shared payment method" when I go into my account settings it does have my Credit card but in settings under iCloud > family > shared payment method it still have my debit card. How/where can I update this card to mt credit card instead of my debit card?

Hi azbaby2000,
If you need to change the payment method associated with your Apple ID, use the steps in this article -
Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

Need to cancel an auto renewal subscription but don't have the device. can i do it fron itunes.

need to cancel an auto renewal subscription but don't have the device. can i cancel from itunes?

Yes, see that topic of:
iTunes Store: Purchasing and managing auto-renewing subscriptions

Can't find "account settings" in order to cancel a auto-renewal subscription.

I want to cancel an auto-renewal subscription. The email notice says I need to do this through the "account settings" in iTunes. I have been on iTunes for over an hour and can't find an "account settings" link that gets me to where I need to be to cancel just this subscription. I know this is stupidly easy but sincerely...where is account settings...

If you are being billed through iTunes then you should be able to cancel it by logging into your account e.g. by tapping on your id in Settings > iTunes & App Store if using an iOS device, or the Store > View Account menu option on a computer's iTunes : iTunes Store: Purchasing and managing auto-renewing subscriptions

HT4098 How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation? I have followed all the directions that have been suggested.

How do I turn off auto-renewing subscriptions on my iPod Touch 4th Generation. I have followed all the suggestions, but my device does not follow those prescribed steps. Can somone please help me. I'm not very computer savy.

If you go to yur account setting what do you see? The app subscription says:
• Auto-renew may be turned off by going to your Account Settings after purchase and must be turned off at least 24-hours before the end of the current period.
If that does not exist, and since eHarmony was not helpful, contact iTunes
Apple - Support - iTunes - Contact Us
Tell them you contacted eHarmony

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I'm trying to extend my wifi network with time capsule but it can't find the existing wifi network

I'm trying to extend my wifi network with time capsule but it can't find the existing BT wifi network even though it is there with a good signal strength. The Time Capsule is connected to a Netgear router via ethernet.

You will need to start over on the setup of the Time Capsule as follows:
Disconnect any Ethernet cables that might be connected to the Time Capsule, but leave it powered on
Hold in the reset button on the back of the Time Capsule for 8-10 seconds and release. The reset button is located next to the AC power socket.
Allow a full minute for the Time Capsule to restart to a slow, blinking amber light
Connect the Ethernet cable from a LAN <--> port on the Netgear to the WAN "O" port on the Time Capsule. The Ethernet cable must remain connected at all times.
Click the WiFi icon at the top of the Mac's screen
Look for a setting of New AirPort Base Station
Click on Time Capsule
The example below shows an AirPort Express. You will see Time Capsule on your screen.
That will get the setup wizard going. It will take a minute to analyze the settings, then display a screen that looks like this, except you will see a picture of the Time Capsule
Network Name..........Type in the exact name that the Netgear wireless is using
Base Station.............Type in a name that you want to call the Time Capsule. Use something short and simple. Mine is TC, for example
Password..................Type in the exact password that the Netgear wireless requires
Verify.........................Verify the Password again
Click Next
The setup wizard will configure everything for you automatically. When you see the message of Setup Complete, click Done.
That's it. Now you have one big "extended" network. Technically, this is called a "roaming" network.

TS4062 I'm trying to sync my ipad over wifi, with my MAC, I have the updated software on my MAC, the ipad is up to dat 6.1.2. I can follow all of the steps, but I can't find a SUMMARY button on the toolbar, nor do I receive the option to sync. Whats wro

I'm trying to sync my ipad over wifi, with my MAC, I have the updated software on my MAC, the ipad is up to dat 6.1.2. I can follow all of the steps, but I can't find a SUMMARY button on the toolbar, nor do I receive the option to sync. What am I doing wrong or what should I look for? Thank You

To sync your iPad over Wifi:
First ensure you're running iTunes 11.0.2. And you already have your iPad up to date, good.
Plug your iPad into the Mac via USB. Click your iPad in the top toolbar (under the search bar). Click the Summary tab if it isn't already selected. Check the box to "Sync with this iPad over Wi-Fi" (you may have to scroll down to see it). And now click the Apply button at the bottom right.
You should be able to unplug your iPad from the Mac and it should still remain in iTunes. (If not, try Quitting and relaunching iTunes and waiting, restarting iPad, etc).
To initiate a sync over Wifi, click your iPad in the toolbar in iTunes then click Sync. Or on your iPad, go to Settings > General > iTunes Wifi Sync and tap "Sync Now."
If this didn't solve your problem, please let me know with a more detailed explanation of what you're experiencing so I can try to help you get up and syncing wirelessly!

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

I am trying to download CS5.5, which I purchased. But I can only find the upgrade software to download. Where is the non-upgrade version of CS5.5???

There is no upgrade version. The serial number that you use dictates whether or not the software is treated as an upgrade. If you purchased it as an upgrade then the serial number you have is an upgrade serial number and that will require you to provide proof that you qualify ro install/use the upgrade.

HT4098 How do you turn off an auto renewing subscription that does not show up within your account? I applied for BBC iPlayer but wish to cancel the subscription, I have followed advise above but my account does not have a subscription section within set

I have two Apple ID's as I am currently in Italy and when I first set up my Apple ID it acknowledged my current location. However when I applied for BBCiplayer I had to set up a different ID with UK address. I thought maybe I was looking at the wrong account so used the e-mail address to which the auto renew receipt had been sent and followed the "forgotten Apple ID" link which prompted me for a new password. Set up new password but whenever I try and log into account I am not asked for password and ID it just automatically takes me there (so unable to switch accounts).

What do you mean 'not asked for password and ID it just automatically takes me there' ?
If you are using your computer's iTunes then you can log out of an account via the Store > Sign Out menu option, that will then change to a Store > Sign In option
Is that what you are doing ?

HT1420 i am trying to authorize my laptop with my apple id. i have followed the instructions opern itunes store goto authorize computer but i can not find where it says "authorize computer" in itunes?

i am trying to authorize my lenovo lap top to be able to download my purchased songs from itunes.
the instructions seem simple enough open itunes store click on "authorize computer"
i can not find that instruction any where within the itunes menu

Press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
(90835)

HT1918 how do i cancel an auto renew subscription?

I took out Telegraph subscription whilst on holiday but now cannot find out how to cancel it and it just keeps automatically renewing. can anyone help me cancel it please?

Oh I've done it so ignore the above!

HT4236 I've just tried to sync a photo folder from 'my pictures' to my Ipad but I can't find where they are or if it's worked. Please help

I've followed the instructions to sync a photo folder from 'my pictures' to my Ipad but can't now find it so not sure if it's worked or not. Please can anyone help?

If you've succesfully synced photos over then they should be in the iPad's Photos app - the folder should get it's own album under the Albums button at the top of the app. If it hasn't worked then the instructions that I usually give for syncing photos are :
If you are on iTunes 11 on your computer then you may want to re-enable the left-hand sidebar via control-S on a PC, which might make it easier to navigate and my instructions may make more sense. To sync photos, connect and select your iPad on that left-hand side of your computer's iTunes, and on the right-hand side there should be a series of tabs, one of which should be Photos - if you select that tab you can then select which photo folders to sync to the iPad. You will need to sync all the photos that you want on the iPad together in one go as only the most recent photo sync remains on the iPad - synced photos can't be deleted directly on the iPad, instead they are deleted by not including them in the next photo sync.

HT4098 How do I ensure i have cancelled all auto renew apps to avoid over payment?

How do I ensure i have cancelled all auto renew apps to avoid over payment?

I don't know if this addresses my concern about losing app data on the iPhone, as there is no mention of this in the tech note you liked to.
However, I think these threads may have provided me with a solution:
https://discussions.apple.com/message/11173474#11173474
https://discussions.apple.com/message/15227820#15227820
Just managed to find them now.
Message was edited by: trevor_richmond hill

HT4098 i'm trying to cancel an auto-renewing subscription on here but I can't find where to go on the site

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