HT4098 In app subscriptions do not work

Everytime I make an in app purchase of a subscription, itunes bills me but the subscription never goes through.  I then  have to call the company direct to have them activate the subscription.  What is wrong?

Everytime I make an in app purchase of a subscription, itunes bills me but the subscription never goes through.  I then  have to call the company direct to have them activate the subscription.  What is wrong?

Similar Messages

  • HT2693 haw do i get a refund for an app that do not work properly (t3 magazine no sound when play the articals)

    haw do i get a refund for an app that do not work properly.
    i tryed all the troublesooting and still not working properly 
    the app is T3 magazine ther is no sound when playing the articles on the player
    thenks

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • Monthly call subscription is not working!

    i really think skype monthly subscription offensive text removed does not provide the service that i paid for!
    i have subscribed the monthly calling plan. 
    however, recently, wheever  i try to make a call from skype mobile  app  or making skype phone call outside the skype app, it does not work at all. 
    the call ring a few times then jump to no answer. however,  my friend told that he have not receive any calls or have any missed calls during the time i made the call. 
    it makes i paid the subscription fee but cannot get the service being offered. my money is just wasted at all. 
    offensive text removed without any solution, offensive text removed i cannot find any technical.or customer support to submit my complain !
    i really want to ask how can i get back the money if i cannot get the service i asked. or how can i solve the problem in order to make the calls for what i paid for.
    im using LG G2.

    wonghy wrote:
    it makes i paid the subscription fee but cannot get the service being offered. my money is just wasted at all. 
    Hello
    We've had to edit your post to bring it into line with the  Community Guidelines Please ensure that any future posts follow these and in particular this extract:
    "You are expected to maintain a helpful, respectful tone when posting. Opinions are welcome, but they may not escalate into flaming and rudeness against Skype, its staff, other forum members or any other party."  
    The fault you are experiencing is a problem with the Turkish telco who are terminating your calls - not Skype. We have asked them to rectify their fault as quickly as possible.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Why app store is not working without card details

    My app store is not working without entering card details , I lost my olf apple id .
    i MADE a new one .

    What do you mean by 'not working' ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
    then credit card details will need to be entered before the account can be used to download any item from the store.
    If you mean that you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
    If not then you will either need to enter credit card details (you should be able to delete the card after entering it) or create a new account, and use the instructions on that HT2534 page when creating it.
    How did you lose your old account ? If you can't remember its details then try the following :
    Recovering a forgotten iTunes Store account name
    Apple ID: How to find your Apple ID

  • I just updated to the new software and now my app Store is not working It is just a white blank page

    I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

    I'm having a similar problem.
    New iPad with iOS6 just downloaded.
    I cannot purchase any new items from the new Apple Store now!
    It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
    This is not good Apple!!
    Looks as if I will have to use my iPad One to purchase from the Apple Store.

  • Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

    Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?

    I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.

  • My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

    My app store is not working after installing mavericks. When I open app store it repeatedly asking me to login with apple ID and to provide User name and Password for proxy authentication in a loop.I am a newbie to mac,Please help me.

    Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
    Have you tried deletting the plists for MAS?
    This page might help you out...
    http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
    Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
    Let me know how you get on?
    Thanks.

  • In app purchase is not working in testing environment in sandbox for the past 5 days. Please anyone know about this issue.

    in app purchase is not working in testing environment in sandbox for the past 5 days. Please anyone know about this issue.
    What i did
      1 . Added three products more to the existing in-app
      2 . Tested with sanbox
    i am getting the error "cannot connect to itunes store" with error code "0" when trying to purchase product in sandbox.
    Is sandbox is down?Please help guys..

    Apple's sandbox has been down practically all month. You can check the status here:
    http://sandbox.itunes.apple.com

  • How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?

    App Store Failure / Updates White Screen
    Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
    It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate).

  • My Pokerist app sound does not work, only with headphones....can anyone help me? Thank you

    My Pokerist app sound does not work.  It will only work if I have head phones on.  All other sound works, songs, video etc.  I deleted the app, then installed again still no sound.  It is not the app because I also have a IPhone and the sound works on Pokerist.  If anyone can help me I would appreciate it.
    Thank you
    Smartypants0

    Check out this link - http://support.apple.com/kb/HT4085.  There have been instances where settings have accidentally changed. Double click on the Home button, swipe all the way to the right to reveal the leftmost icon and alternate settings if necessary.

  • My iPhone app store is not  working becuae of my security code

    My iPhone app store is not  working becuae of my security code

    Are you trying to articulate "I forgot my passcode"?  If so: 
    http://support.apple.com/kb/ht1212
    If that doesn't answer your question, please be more specific about your problem.

  • TS2446 my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you

    my app store is not working, i tired signing in but showing me "An unknown error has occurred" my password is not wrong, please and someone help, because i need to update my macbook air. thank you... how can i make it work?

    I cannot sign out. When I go to the iTunes & App Stores in settings, The Apple ID field shows my id but it is faded and I cannot select the field.

  • My App Store is not working after my iPhone did a software update

    I have just updated my iPhone with the iOS  6 software and now my App Store is not working it will let me view apps but won't let me download anything? Please help

    Hmmmm... would appear that you need to be actually logged in to enable the additional menu features.
    Have you tried deletting the plists for MAS?
    This page might help you out...
    http://www.macobserver.com/tmo/answers/how_to_identify_and_fix_problems_with_the _mac_app_store
    Failing that, I will have to throw this back to the forum to see if anyone else can advise further.
    Let me know how you get on?
    Thanks.

  • MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?

    MY APP STORE IS NOT WORKING.HOW TO ACTIVATE IT?

    Hi sahaabhijeet,
    The resource below explains how to use the App Store on your iPhone:
    App Store Frequently Asked Questions (FAQ) - Apple Support
    http://support.apple.com/en-us/HT2001
    The App Store is a place where you can download new applications for your iPhone or iPod touch. You can browse the App Store on your computer with iTunes, or by tapping App Store on your iPhone, iPad, or iPod touch.
    Do I need to sign up for a new account to shop the App Store?
    If you already have an iTunes Store account, you can shop the App Store. If you do not have an iTunes Store account, you can create one using iTunes. Verify that the country flag at the bottom of the iTunes Store home page displays your country, then choose Store > Create Account. Click here for a way to set up an iTunes App Store account without a credit card. You can also create an iTunes Store account directly from your iPhone, iPad, or iPod touch by following these instructions.
    Accepted payment types
    Shopping the App Store requires an iTunes Store account. When you create an iTunes Store account, you must provide a payment method for your purchase. The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal. 
    In countries where the iTunes Store only sells applications, the accepted payment methods are Visa, MasterCard, and American Express. Other payment types such as gift cards, store credit, monthly allowances, and PayPal are not accepted. Depending on your App Store country, prices are listed in either US Dollars or Euros.
    What can I purchase from the App Store?
    At the App Store, you can browse and download applications for your iPhone, iPad, or iPod touch. Applications from the App Store can be downloaded to, but not used on, your computer. To use an application from the App Store, simply sync it to your iPhone, iPad, or iPod touch. The App Store is also available on iPhone, iPad, or iPod touch1 and works over mobile phone networks and Wi-Fi, so you can download applications wirelessly and start using them instantly.
    To use applications or the App Store with iPhone, iPad, or iPod touch, you must have iOS 2.0  or later installed on your iPhone or iPod touch, and iOS 3.2 or later on iPad.
    Some applications are not available in all countries. Application availability and pricing are subject to change.
    Cheers,
    Judy

  • My App Store is not working.a bingo blitz bar is being displayed and not going away.what is to be done to make App Store work again

    My App Store is not working.a bingo blitz bar is being displayed and not going away.what is to be done to make App Store work again.

    Hey Charyasmin,
    Thanks for the question, and great troubleshooting so far. You’ve definitely taken the proper first steps. To continue to troubleshoot, the following articles may help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

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