HT4098 No subscription but got email bill to auto-renew

Got bill in email a subscription will auto renew on 01/18/14 so I followed instructions to turn off auto-renewal but there are no subscriptions showing for me so I cannot turn it off. Help! Rick in Tacoma

"Adobe plans to add new applications, features, and updates to Creative Cloud on an ongoing basis. As these features become available, notifications are sent to users through their activity stream in the Creative Cloud desktop app. Customers can also keep up to date on what's new in Creative Cloud by following the Creative Cloud blog."
Thanks, that specifically mentions updates, but what about upgrades, like to CC8 or CC9?
I can see the following options to be applied at the whim of Adobe:
2013
2014
2015
2016
Total Cost
Upgrade from CS3/6 to CC7 for existing users
$ 360
$ 600
$ 600
$ 600
$ 2160
New users of CC7
$ 600
$ 600
$ 600
$ 600
$ 2400
2014 offer of CC8 for existing CC users
NA
$ 600 ?
$ 600
$ 600
$ 1800
2014 upgrade offer from CS4/6 of CC8 for new CC users
NA
$ 360
$ 600
$ 600
$ 1560
2014 offer for new Adobe CC users
NA
$ 600
$ 600
$ 600
$ 1800
2015 offer of CC9 for existing users
NA
NA
$ 600 ?
$ 600
$ 1200
2015 upgrade offer from CS5/6 of CC9 for new CC users
NA
NA
$ 360
$ 600
$ 960
2015 offer for new Adobe CC users
NA
NA
$ 600
$ 600
$ 1200
This does NOT take into consideration price increases levied on subscribers by Adobe's discretionary decisions and is only based on US prices, not the ridiculous European prices.
OK, updates are included in the CCM, but what does that help when we have been waiting more than 12 months for updates on the CS6 AVCHD spanned clip bug and the caching bug in CS6, that still have not materialized? The reversal bug that has been deferred to CS Next and is still not solved in CC?
Do existing CCM users get the same special price offerings as new users? What about students who have finished their education, can they continue to subscribe after finishing their study at educational prices and for how long?
The conclusion is obvious, existing CCM subscribers are treated the same as completely new customers, gone are upgrading privileges. Where is the enticement to continue upgrading your software?

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http://support.apple.com/kb/ht4098
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Sent from my iPad

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HT4098 No subscription but got email bill to auto-renew

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