HT4113 Forgot my passcode and the answers to security questions and itunes information has been lost. How can i get back into my itouch?

My son forgot his passcode and the answers to the security questios and itunes information has been lost. How can i get back into his itouch?

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For security questions
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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I have lost the password and the DVD is not working on my old mac G4 500mhz, how can I get back my password?

I have lost my password and the DVD is not working on my old mac desktop G4 500mhz. I have tried use the boot up disk to change the admin password. But the DVD did not work. ( I did not touch this machine for years.) But i need retreive something , so I have tried the shell script in the terminal
1. fsck-y and the mount-uw to try to change and find the service directory's plist to change the password. But after I get the mount -uw, it show illegal option message.
What I can do now to solve this problem? in shell script or any other way?
Thx in advance.
Alfred

Hi,
A DVD drive that is not working after many years not used:
most probably dust on the little laser lens.
Take the drive out and if you can reach this lens: clean it with pure alcohol on Q-Tip.
Many people throw away cd or dvd players all the time because they stopped working, and very often it can easily be fixed by cleaning this lens.
I used to have a G5, where I couldn't access that lens. It was very sensitive to dust.
I have fixed it several times with compressed air. One time I didn't have canned air, but a bikepump did the trick.
If you have another mac, I'd try to access the G4 internal disk with firewire target disk mode.
good luck

HT201363 Good evening ... I have an account in appel and I have purchased a card But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions How can I c

Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??

Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.

HT6170 I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."

I have forgotten the answers of security questions and the line of "forgot your answers? send reset security info email to ......."
how can i reset them?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.

you will want to call apple and if they can verify your account then they can reset the questions

HT5312 i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my accou

i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?

Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards.

HT5312 hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

Hi Ahmed,
You can contact iTunes Support by email here:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB

I forget the answer for security questions and i didn't receive an email for it

i forget the answer for security questions and i didn't receive an email for it

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90813)

HT5312 I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

I forget the answers of security questions and i don't have rescue email how can i reset security questions, especially that i don't have a support from apple in my country lebanon to contact with

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
How to Manage your Apple ID: Manage My Apple ID

I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you.

I changed my Apple ID, now I can't login to iCloud because it still has my old Apple ID and the password no longer works to log me in. How can I get back into iCloud so that I can switch off Find my iPhone so I can make these changes? Thank you. (iPhone 4s)

Well, you're gonna have to recover the password for that Apple ID:
http://support.apple.com/kb/ht5787

How can you get back into your iPhone if you don't remember the passoword?, How can you get back into your iPhone if you don't remember the password?

Help! My daughter changed the password on her iPhone and she can't remember it. How can she get back into it. Restoring is not an option so I'm hopeful there is another way. Thanks!

Hey KimmyP123,
Thanks for the question. I understand your daughter has an unknown passcode on her iPhone. The following article provides a few solutions for this situation:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
I notice you are looking for solutions other than restoring, the article does outline how you can use iCloud's Find My iPhone:
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Thanks,
Matt M.

How can I get back into my iPod when I forgot my combination?

I set a combination lock on my iPod nano (3rd generation). Next time I tried to unlock my iPod, I realized I forgot my combo...How can I get back into my iPod? I appreciate any help you have to offer. Thank you!

If you do not know the passcode, then your only option is to restore the iPod to factory settings via iTunes.
B-rock

My Mac book air has been lost, how can i track? I have been already using Icloud id to track...but the system is still offline...what other ways can i track this?

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You cannot. Your best course of action is to immediately change all your internet passwords, notify the police and your insurance company. Send the remote wipe command to the MBA through iCloud.com and buy a new one from the insurance reimbursement.

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Just finished using iTunes, closed out and then tried to get back in. Got this message "he iTunes library .itl file is locked, on a locked disk, or you do not have write permission for this file." How can I get back into iTunes ?

I just finished using iTunes, closed out and then tried to get ack in. Got this message "The iTunes library .9tl file is locked, on a locked disk, or you do not have write permission for this file." How can I get back ino iTunes ?

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HT4113 Forgot my passcode and the answers to security questions and itunes information has been lost. How can i get back into my itouch?

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