HT4113 MY DAUGHTER HAS FORGOTTEN HER PASSCODE AND WE CANNOT GET INTO HER PHONE, WHAT DO I DO?

My daughter has forgotten her passcode and cannot get into phone, what do i do?

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

Similar Messages

  • HT201365 I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Help Please

    I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?

    If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
    read this article to give you direction how to put your device into recovery mode.
    Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
    good luck!
    http://support.apple.com/kb/ht1808

  • HT1212 help. my phone wont recognize my passcode and i cannot get into my phone

    my phone isn't recognizing my passcode and i cannot get into my phone

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT1212 My husband has forgot his password and can't get into his phone can he do anything.

    My husband has forgot his password and can't get into his phone can he do anything.

    READ the article from which the statement was posted and follow the instructions provided.

  • HT4113 My daughter has forgotten her passcode on her ipod. Apple wants to charge me $60 to tell me how to unlock it. Does anyone know how to?

    My daughter has forgotten her passcode on her ipod.  Apple wants to charge me $60 to help me.  Does anyone know how I can reset it?

    Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.

  • My daughter has forgotten her password, what do I do????

    Can anyone help

    Connect the iPod to its syncing computer and restore the iPod via iTunes.  If iTunes asks for the passcode and you can't enter the passcode. place the iPod in recovery mode and then restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • HT1212 iv forgotten my passcode and can't get into my iPhone at all, please help

    can you please help me? iv forgotten my pass code lock and my phone is now disabled, i dont know what it is, iv tried loads of my old ones but i cant get it.... confused

    Continue reading the support document that you linked to the forum with. It gives you the instructions. To remove the passcode you have to restore the phone as new, then you can restore from your backup.

  • My daughter has forgotten her passcode and we haven't synced to a computer., my daughter has forgotten her passcode and we haven't synced to a computer.

    We are new to the iPod family.  My daughter has forgotten her passcode and everything I have read tell me to use a computer we last synced to.  We haven't done that.  Help

    Put it in recovery mode as described in this article:
    iOS: Unable to update or restore

  • My daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • HT201412 My daughter has forgotten her password and the ipad is now disabled... help

    My daughter has forgotten her password and the ipad is now disabled... help

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • HT1920 hi my daughter has forgotten her password and wants to reset it

    hi my daughter has forgotten her password and wants to reset it

    She can try getting it reset via http://iforgot.apple.com

  • My daughter has forgotten her passcode

    Please help!!!! My 8 yr old daughter has forgotten her pass code for her new iPad. We have tried restoring through iTunes however it is stuck on "preparing to restore this iPad" Please can anyone advise on what to do. Many thanks, anxious mum x

    You have to restore the device with iTunes on a computer.
    You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    You will probably have to use recovery mode
    http://support.apple.com/kb/ht4097

  • My daughter has forgotten her lockcode for her ipod touch, we dont want to reset as she will lose all purchased on it, what can we do?

    My daughter has forgotten her lock code and she now cannot use her ipod, we dont want to lose all form it by resetting as she has done all purchases on the ipod not through the computer. What can we do?

    Jellylovesbunnies wrote:
    ... the second link just refers to the ipod, ...
    Incorrect... the second link refers to Downloading Past Purchases  http://support.apple.com/kb/HT2519
    Jellylovesbunnies wrote:
    Any other suggestions, ...
    If you cannot remember the passcode, you will need to Restore your device...
    Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
    If necessary Place the Device into Recovery mode..
    See Here   http://support.apple.com/kb/HT1808

  • HT1918 Hi there, My daughter has forgotten her password for her i pad!!! We keep disabling it. How can i go about finding it out?

    My daughter has forgotten her ipad password please help

    Hey MrsPniok777,
    These are the recommended steps if you have forgotten or can't remember your passcode, or if your device displays a message saying it is disabled:
    Connect the device to the computer with which you normally sync and open iTunes.
    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
    If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
    If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
    When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
    If you have never synced your device with iTunes, or you do not have access to a computer, move on to the section at the bottom of the following article:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • My daughter has forgotten her iPad password, how do i reset it?

    My daughter has forgotten her iPad password, how do i reset it?

    You can't reset a passcode. you have to restore the device and you want to sync to the computer that you always sync with if you want to restore all of the data and setting. If that computer is unavailable - you can use another computer - but you will have to erase the iPad completely and will not be able to recover your data.
    See this for "how to restore"
    You may have to restore using recovery mode

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