HT4113 my daughters ipad is still frozen, passcode locked, my ohter daughter decided to change it then forget it, so now what . I have done the whole connect to itunes, it keeps aksing for a password, i dont have it and i cant get into the pad at all. Hel

My daughters ipad mini is locked out. Dont ask, sister changed password, cnat remember now we are locked out. I have tried the hwole connect to itunes but nothing, it keeps telling u s we need to unlock the ipad. No Dah!!! Thats what I need help with. please?

If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

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My ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

HT4061 my iphones lock button is broken, and the screen is not cracked but all the settings are set off to the side and i cant type ion my passcode to get into the phone and i cant get into the phone to reset it

I have the iphone 5
my lock button is broken
my screen is off set and i cannot type in my password to get into the phone and reset the phone
how or what do i have to do to fix this?
and im at work so i cant get the serial number to you

my lock button is broken
If your lock button is broken, the only solution is to get the phone replaced or repaired. There is no way to reset the phone without a functioning lock button.
and im at work so i cant get the serial number to you
This is a user to user tech support form, not Apple support. The S/N wouldn't provide any solution regardless.

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

I sold a ipad 1.. I did a reset and cleaned out all data.. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password

I sold a ipad 1.. I did a reset and cleaned out all data before shipping to him. however, the new owner tells me when he connects to itunes it is asking for my password. how can i resolve this without giving him my password? will a hard reset take care of this?

Have the purchaser go to Settings/Store, tap your Apple ID and then choose Sign out.
The purchaser will then need to tap Sign in and enter their own Apple ID for their iTunes account.

HT201365 I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Help Please

I've forgotten my passcode and can't get into the phone to turn off "find my iphone" in order to restore it... Can anyone help?

If you know the password to your apple id login - you can then do a restoration once you have put your device into recovery mode using itunes.
read this article to give you direction how to put your device into recovery mode.
Once you have put in your apple id login and password this then will allow you to restore the device once the device is placed in recovery mode.
good luck!
http://support.apple.com/kb/ht1808

HT4759 Please I need a help I cannot backup my ipad and can not get into the icloud storage. What would I do to get into my ipad? please I need your help

Please I need a help. I cannot backup my ipad and can not get into the iclous storage to delet them, because its read icloud storage is full. Please do you have a knowledge of how I can get rid of the message and get into the ipad?

Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.

I forget my password and i cant get in i pad what cant i do?? ;(

i forget my password and i cant get in i pad what cant i do?? ;(

You will have to restore your iPad with iTunes using the last computer that you synced it to in order to keep your data. Start with this article, read it through and it will link you to the restoring instructions at the end.
http://support.apple.com/kb/ht1212

I can only see the welcome to mail screen (iphone 5). I have set up mail successfully because it shows mail icon with messages. But I cant get into the mail box!

I can only see the welcome to mail screen (iphone 5). I have successfully set up the mail because it shows mail icon with messages (104 messages). But I cant get into the actual mail box to read them. Pls help!

The received emails should show in two locations:
1. In the All Inboxes tab of Mail.
2. The Inbox for each mail account,
If your emails are not showing in these locations try quitting the mail app and then reset your iPhone.
Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal.
To reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

I already registered my premiere elements online but it still asks for serial number validation and I cannot get into the program.

I sign in with my adobe username/login info and then it asks for my serial number validation which I have gone online to enter. It says the product is validated online but when I try to get into the program it still asks to connect to the internet to validate your serial number...

If you had made a search in this forum you would have found the answer many times. You have to thoroughly delete iWork. It isn't enough to delete the parts you see in the application folder.
use Yvan Koenig's script:
          •          Go to http://www.box.com/s/00qnssoyeq2xvc22ra4k
          •          Choose public_YK > for_iWork'09 > other_iWork'09 items
          •          Click on uninstall iWork '09.zip, decompress it, open it in AppleScript Editor and click the Run button
restart the computer for good measures and install from the disk again. Don't forget to do the updates too

Menuweather lite app, how to permanately delete this from my app folder, it keeps telling me I cannot delete as it is on??? I don't trust this app, it also keeps asking for my password. I want it gone! Help please!

Does anyone know how to permanately delete this from the macbook pro? I can't trash it, as it keeps telling me it's on???? It also keeps asking for my password. I don't rust this application and I want if gone. I'm not a real techie, and I've spent way too much time trying to get rid of this. Help Please!

There's also a "quit" in the menubar. Once it's not active you can delete it.

I have Mac OSX maxmini; Safari states "can't open server since starting with 'open-help-anchor'. How do I get into the web site this is blocking?

I have Mac Mini OSX 10.6.2; Safari states "can't open server since url starting with 'open-help-anchor'. I didn't type this but possibly I was hijacked but it only occurs on the specific banking site I'm trying to get into. How do I get into the web site I've always been able to get but now this is blocking it? Is this related to cookies?

https://discussions.apple.com/message/25085868#25085868
I started a thread in safari maverics, I ment to put it in iOS Safari. New Thread lists all the steps I've taken. No I haven't tried another browser. I've only ever used Safari on my iDevices.

My ipad 3 is diabled and saids it needs to be connected to itunes how can i fix this if i dont have a computer at home?

my ipad 3 is dissconnected how can i fix it if i dont have a computer

To my knowledge you can't; there are occasionally issues that arise that require plugging the devices into a computer to have iTunes resolve the problem.
Can you use a friend's computer (I recommend creating a new user account to do this just to prevent possible issues with their existing iTunes account, doesn't seem to be as much of a problem recenlty as it once was, but it's always better to avoid the possibility).
You might also find an Apple Store with someone there who is willing to help, or library/school with computers you can access for free in order to fix whatever is going on with the iPad.

I have 2 yr old Iphone 4 and have not backed up or connected to Itunes or backed up for 1 yr. I have new computer and want to connect and copy Itunes folder from external HD to new computer and install Itunes. What steps should I take and what precautions

I have a 2 yr old Iphone 4 and have not backed up or connected to Itunes up for 1 yr. I have new Windows 7 computer and want to connect and copy Itunes backed up folder from external HD (a year ago) to new computer and install new Itunes and new IOS. What steps should I take and what precautions? I don't want to lose any data on my phone such as music, photos, contacts, notes, texts etc, nor lose music from prior backed up Itune folder. Apps should be OK from app store? Thanks for any help.

Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

Having tried to download i)S 8.1 onto my ipad 3 a week ago it is still 'veryfyingupdate' and I cannot get into the ipad in any way , nor power off. Help please

ipad 3 64 GB wifi and cellular though no sim at present.:
A week ago I began the process of downloading iOS 8.1 and the ipad is now unusable for 'veryfying update' is still on the screen. I cannot power off or do anything except watch the message. Help would be so appreciated. Thank you.

Try a reset by holding the power and home keys down until the Apple logo appears.
Barry

HT4113 my daughters ipad is still frozen, passcode locked, my ohter daughter decided to change it then forget it, so now what . I have done the whole connect to itunes, it keeps aksing for a password, i dont have it and i cant get into the pad at all. Hel

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