HT4113 my ipad screen remains black and wont cut on... what steps can i take to fix it

My Ipad screen randomly went black and wont turn on....Help

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

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HT201412 My ipad screen remains black and show a persistent apple logo.

My ipad screen remains black and show a persistent apple logo. Sometimes it turn on and off automatically every 5minutes. I have already restored iOS software for 3 or 4 times. I have also seen with the apple genius supporter. The problem still remain the same. Does anybody have any suggestion beyond that? I dont know how many people are experiencing the same problems. Why dont apple solve this issue seriously? My rating to apple would become dramatically decreased to zero. I have decided not to buy apple product anymore.

We are not Apple here .. you should bring your concerns to their attention.
http://support.apple.com/kb/HT4623

Ipad Screen went black and wont turn on

My wife was using my Ipad this morning, I have had it for about 2 weeks got it as a Christmas present. She was on Facebook and the screen just went black. Hitting the home key or the power key to turn it back on and nothing happened.
Any thoughts?

j0vian723 wrote:
Heres another tip: Is your ipad freezing up or crashing ? try closing all your open programs by double tapping the home button and hold your finger on one of the open apps and they will start to shake and a red minus sign will appear at the top of each app. click the minus sign on each app to close each app. The first time I did this i had 40 apps goung at the same time.
Thinking that all of the apps displayed in that tray are open and running is a common misconception. In fact, what you are looking at is the Multitasking (MT) Tray, sometimes also referred to as the Recents Tray, and is an ordered list of those apps which were last opened. Very very few of those apps will be multitasking capable and not all of those will actually still be open and doing something in the background. Obvious examples of those working would be a music app still playing, while common examples of not opened but displayed would be, well ...... with a few exceptions, pretty much everything else.
That said, it is a corrective action for a hung or crashing app as what you are describing is one of the two ways to Force Quit an application; by going through and deleting all of them you actually will also do this and might fix whatever the issue is. However, the app causing the problem is normally going to be at the very top of the apps displayed in the MT Tray.

I have the 2nd generation ipod touch and my screen went black and wont do anything what could be wrong?

i realy want it to be fixed its my life

Have you try to:
> Charge your iPod?
> Plug it to your computer?
> Hold the Power button to turn on?
If so and none work, you may need to replace your battery.
iPod Owners
Your one-year warranty includes replacement coverage for a defective battery. You can extend your coverage to two years from the date of your iPod purchase with the AppleCare Protection Pan for iPod. During the plan’s coverage period, Apple will replace the battery if it drops below 50% of its original capacity. If it is out of warranty, Apple offers a battery replacement for $49 (iPod shuffle), $59 (iPod nano and classic), $79 (iPod touch) plus $6.95 shipping, subject to local tax. Apple disposes of your battery in an environmentally friendly manner.
Source: http://www.apple.com/batteries/replacements.html
NOTE: If you do get the battery replaced yourself, becareful when removing the screen because there is a special cable connecting to the iPod itself and the screen and its very fragile. If that break, then you also need to replace the screen as well.
Message was edited by: keeferaf

HT4972 My ipods screen is black and wont turn on unless plugged into the wall

My ipods screen is black and wont turn on unless plugged into the wall not the computer but when i plug it into the computer and put it in DFU mode it wont restore there is an error 3194 and error 1602 and nothing i do helps

Here's what I found about error 1602:
Error 1600, 1601, 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603: If you receive this error and the iOS device is not automatically placed into recovery mode, it may be necessary to do so manually. Refer to iPhone and iPod touch: Unable to restore for steps on placing iPhone into forced recovery mode. Also, remove the IPSW and attempt to restore again. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user.
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert,update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Error 3194 is also seen when somebody is trying to restore jailbroken devices.

My ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix

my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!

The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.

My screen turned black and wont turn on

when i was using my ipad it turned black and wont turn back on, i tried to charge it and plugged it in to my compter but wont turn on.

Assuming that the battery isn't empty (and it can take up to 15 minutes of charging before it will respond), then have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Iphone 4s screen went black and wont turn on

Iphone 4s screen went black and wont turn on... what do I do?

Does the Vibrate/Mute switch make the iPhone vibrate? Does iTunes on computer recognize the iPhone? If not, then possibly the battery is faulty or worse. If yes, then the LCD Display is not working, possibly the connector came loose and simply needs to be pressed down to the logic board. Of the LCD Display is faulty and the front screen assembly needs to be replaced. Or worse. If there is Warranty or AppleCare, make Genius reservation or set up service and take or send iPhone to Apple for resolution. If no coverage, Replacement iPhone is $199 or battery is $80 with Apple.

I accidentally dropped macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!

I accidentally dropped my friend's macbook air that was in a book bag. The keyboard is working because I can see the light but the screen is black and it won't turn off. How should I fix this? Please Help ME!!
I tried to turn it off and it didn't work... and I held on to the shift key too and it still doesn't work..
Please help me..

Accidental damage is not covered under Apple warranty. And it seems there is much accidental damage. Only a Genius Bar tech looking at it can tell how much it will cost to repair.
Cost to repair will be high, I suspect (though Genius Bar will confirm/deny.
There is no gentle way to say this sir/ma'am ... someone will need to pay for your friend's MBA repairs.

I have 2 yr old Iphone 4 and have not backed up or connected to Itunes or backed up for 1 yr. I have new computer and want to connect and copy Itunes folder from external HD to new computer and install Itunes. What steps should I take and what precautions

I have a 2 yr old Iphone 4 and have not backed up or connected to Itunes up for 1 yr. I have new Windows 7 computer and want to connect and copy Itunes backed up folder from external HD (a year ago) to new computer and install new Itunes and new IOS. What steps should I take and what precautions? I don't want to lose any data on my phone such as music, photos, contacts, notes, texts etc, nor lose music from prior backed up Itune folder. Apps should be OK from app store? Thanks for any help.

Hello CosK,
The following guide can step you through the process of using a backup of your iPhone 5 to transfer your content to your iPhone 5s.
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Should one or both of your phones fail to appear in iTunes, the following article provides troublesooting steps that can assist.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Allen

TS2755 Can't send messages via iMessage from iPad after iOS6 update. What steps can I take to begin sending messages again?

Can't send messages via iMessage from iPad after iOS6 update. What steps can I take to begin sending messages again?

HI,
So you have updated past this point ?
http://support.apple.com/kb/TS5419
There also seems to be no issues listed here.
http://www.apple.com/support/systemstatus/
8:44 pm Friday; April 25, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT203175 itunes screen remains black and unresponsive and doesn't communicate with computer

My itunes remains black and unresponsive and doesn't communicate with computer.with computer

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPad screen is black and not responding, I've tried everything on the help page, but can't restore or backup as it has a passcode. how do i disable if i can't turn it on? thanks

My ipad screen is blank, ive tried to do the suggested help pages, of back up and restore, but the ipad has a passcode, which i cant type in a the screen is black. how do i overide?
thanks liz

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

HT204390 my ipad screen is black and it wound come back to nomal even if i try to reboot it,and if am offing it,i see blue screen and suddle it goes back to blank.pls help me

my ipad screen just went black and wount come back to nomal even when i try rebooting it,i only see a blue screen any time i off it but after a second it goes blank again althuogh i can still hear voice over.pls help me.7

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
    •    Display remains black or blank
    •    Touch screen not responding
    •    Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My iphone 4s is charged and I can tell that its on but my screen remains black. Are there any tips that can help before taking it in to the apple store?

I've already tried turning it on and off as well as pressing the sleep/wake and home button together to restart but nothing has happened :/
This is also the second time its happened to my phone as well, the first time it miraculously turned on by itself after an hour

Hi katherian!
I have an article here that can help you troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

HT4113 my ipad screen remains black and wont cut on... what steps can i take to fix it

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