HT4113 my mother's Ipad2 is disabled and needs a passcode...which she doesn't know. It now is totally locked...

help! MyMother's Ipad2 is locked. It says she now needs a passcode, which she doesn't know, and it is locked so I can't enter it even if I did  know it! The Ipad says  IPAD IS DISABLE connect to Itunes. I connected to itunes, where I got a message that said, a passcode is needed, please eneter it on Ipad! Duh... that's why am here! I did a restore (recovery?) following the directions given at Itunes from my laptop....after all was done...I get a message that says, IPAD IS DISABLED please enter Passcode on your Ipad first!
What do I do? Thanks!

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • My ipad2 is disabled and my power button is not working, how to reset the passcode?

    My ipad2 is disabled and my power button is not working, how to reset the passcode?

    Hi, there is no fix for this unfortunately. However you can plug your iPad into iTunes and providing you have made a backup, you can restore from it
    you say its disabled, what does the message on the screen say?

  • Hello, i recently bought an iPod 5th Generation and it came with a passcode which i did not know of, it is now disabled and i am wondering how to unlock the iPod

    Hello, i recently bought an ipod touch 5th generation and it came with a passcode which i did not know, it is now disabled and i am wondering on how to unlock it using itunes on the computer

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
    However, you will likely run again the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    You either have to get the Apple ID and password of the previous owner and enter it or have them remove the iPod from their account.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • HT1212 my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!

    You need to place the device in recovery mode.
    Instructions here >  iOS: Unable to update or restore
    "If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"

  • TS1559 i have problem with my iphone as it is disable and need to get all my data as the phone needs at least 40 years to enable accessing it

    I have problem with my iphone as it is disable and need to get all my data as the phone needs at least 40 years to enable accessing it

    If you have never connected the phone to iTunes and backed it up or used iCloud to backup your data, it is lost at this point.
    The only way to get back into the phone is to restore it.
    ~Lyssa

  • Ihave 2 iipods in which one is disabled and one iphone 3 which is disabled...Is there any chance to sell it out in apple store?

    I have 2 ipods in which one is disabled and one iphone 3 which is disabled...Is there any chance to sell it out in apple store?

    Is there a SIM in the phone? It can not be activated without a SIM.
    If there is a SIM in it, that message is often the result of the phone having been hacked or jailbroken to unlock it in the past.

  • Ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    ipad is asking for a passcode which I never installed. iPad is now disabled. Tried syncing to itunes with my mac book pro, won't sync. How do I fix this?

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • My iPad has been disabled due to wrong passcode which I have forgotten,How can open it again?I'm so desperate right now

    My iPad has been disabled due to wrong passcode which I have forgotten,How can open it again?I'm so desperate right now

    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
    You may have to force iPad into Recovery Mode
    http://support.apple.com/kb/ht1808

  • Sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?

    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • HT4009 Hi I purchased a game app for my daughter (6 years) and noticed 2 charges of £20.98 off this app she doesn't know and I don't know what this is for as it was a free app.

    Hi I purchased a game app for my daughter (6 years old ) littlest pet shop and been charged for 2 bills of £20.98 she doesn't know and I don't know how this has happened as it was a free app ?

    Hi
    Alot of free apps offer in app purchases which has probably happened here, things for extra points scores etc etc are offered for prices which is how the app can afford to be free via the charge in other purchases within the game.
    These are the sorts on in app purchases in littlest pet shop may have been one of these?
    If you are 100% sure that no purchse was made get in touch with apple they should be able to tell you what was purchased and when then you can take it from there?
    Hope this helps

  • Hi there, I am setting up an online furniture company and need a software which can take a cut ou

    Hi there, I am setting up an online furniture company and need a software which can take a cut out of my product (e.g. a sofa which was photographed on its own in real life) and overlay the fabric swatch onto it so the customer can see the sofa/ product they have selected in any of the colours/ fabrics I offer. 
    Is there a product which can do this?
    Any help much appreciated!
    Regards,
    Sarah

    Lightroom isn't really suited to this type of work. Try Photoshop or Photoshop Elements. You can find more information on both at http://www.adobe.com/products/photoshopfamily.html?promoid=KAUCA

  • I am disabled and need help with one to one service that I paid for

    Hi there,
        I brought my computer last year in Aug.  I signed up for the one year of one -to - one service.  Here is the issue, I'm disabled, and things didn't go according to plan.  I am housebound.  If I get out once a week, that's pretty much it, and usually, I have a lot of Dr apts and can't do both things in the same day, too much sitting up in awkward positions for my back to handle (with 7 herniated discs, crushed spinal cord, and 3 tumors in my spinal canal).  So, from Aug to today, I have been out of the house a total of 30 times, all for Dr appointments.
    I have yet to be able to use the one-to-one that I paid for.  I talked to a manager and he was very nice and granted me an extra 30 days.  Is there anything that I can do to get a bit more time to use it?  Even if that is just till October, anything?  I feel dumb for getting it, but, had no way to know my back would get worse...
    Thanks
    Dan

    Sorry if I chose the wrong place to put this item, but, I really wasn't sure where to post it.  If the moderator would like to move it to a more appropriate spot, by all means.
    Thanks again
    Dan

  • I have an itunes account but my phone is disabled and says the passcode needs to be entered and i cannot enter it

    My iphone 5 is disabled and when i go to itunes it wants a passcode i cannot enter.

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • Hi my iphone 4s is disabled and needs to be connected to itunes but when i try to connect it to itunes a prompt appears and says the phone is locked put in a password. what can i do?

    my sons iphone 4s is saying "disabled connect to iTunes". but when I try to connect it to iTunes I'm prompted that the phone is locked and needs to be unlocked in order to connect to iTunes. What can I do?                                                                                                                                                                b

    Hello becca0523,
    The steps detailed in the article linked below can help restore access to your iPhone.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/HT1212
    Cheers,
    Allen

  • HT201401 my passcode was tried so many times that now it says it is disabled and needs to be connected to itunes and so i did that and it is still disabled and i don't know what to do

    when I connected the phone to itunes it says that the phone cannot be synced to itunes because it is protected by a passcode and i need to put the passcode in but the phone is disabled and doesn't give me the option to enter the passcode

    If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into Recovery Mode & restore as a new device.

Maybe you are looking for

  • Call microsoft phone dialer from forms

    Has anyone included the phone dialer in their forms application either with activeX or tapi.dll? Please tell me what to do. Thanks.

  • Dropdown menu not working for omega site.

    Hi, website omega (time tracker) dropdown menus are not working, when i am using '''ie 8''' its working fine. Any solution available for this problem.

  • How do I print cards in aperture?

    How do I print cards in aperture as I do in iPhoto?  Import from Aperture to iPhoto?  Is iPhoto better to make cards?

  • PDF Creation: Is it possible to "keep with next"

    Hi, Our web designer is turning html text into a pdf. The one issue we are getting stuck with is page breaks. We have figured out how to manually install page breaks, but is it possible to to insert a "keep with next" command. The problem we are havi

  • Silent patching of CS 5.5

    How can I run the updated silently on a scheudle? I need to install patches on workstations running Deepfreeze at a specific time so that updates are permanent.