HT4113 My phone doesnt unlock using iTunes...help?
I am trying to unlock my iPhone 4 however I am having difficulty as it brings up the screen Phone is disabled..
restore your iphone
Similar Messages
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Just updated my iPad to iOS 7 and it doesn't accept my password so my iPad is disabled. Information on unlocking using iTunes asks me to turn off Find my iPad. This is impossible as I can't access my iPad. Any ideas?k
Try reboot ur ipad... press home and power buttons until apple logo com up and then release it.
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I am having problems unlocking my iphone 5. I have received an email from my old provider confirming that the phone is being unlatched and I need to complete the process through itunes. I have backed up and restored but I have not received a message from itunes stating the phone is unlocked. Do I use the old or new sim card while connecting to itunes or does it not matter. I dont know what else to do to finish the unlock?
You can use either, but if you restored to the backup, then you will not see the message. You need to restore the device as new first, then restore the backup. Make sure you can continue with the unlock first. Many of the emails report, "Your unlock has been approved, restore your device in iTunes in 24 hours", or something like that. If it is ready to go, then as I said earlier, restore as new first, and then you should see the confirmation.
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My music library on my phone doesnt match what itunes shows it has on it
Suddenly the music on my iphone library doesnt match even what itunes is showing is on my phone. I purchased some new songs yesterday from Itunes, and then tried to compile them into an album like I have for years. I go into info, leave only the name and artist, create my own album name, click part of a compilations, blah blah blah. When I transfered over the new personally made album, first I noticed the songs didnt transfer over under one album, they all retained there original album info even though I deleted it, so I now have 8 songs unorganized just floating around on my phone. Then I noticed that music I have deleted from my phone is on there, music I want on my phone is not showing, and best of all, when you compare the music on my iphone to what Itunes is showing on my iphone, they dont even match! And, I cant add or delete songs from my phone. Any suggestions on how to fix this mess?
<Edited by Host>Connect your device to your computer.
On iTunes left Pane, select iPhone under "Devices". Then on right Pane, click the "Music" Tab, make sure "SYNC MUSIC" tab is checked. Click the SYNC button on the lower right Window. -
Cannot figure out how to sync my photos using itunes, help anyone?
Can anyone walk me though using sync itunes to transfaer photos to my ipad2? I need step by step instructions!
Hello there, No10Blondie.
The following Knowledge Base article should provide the steps you're looking for:
iTunes: Syncing photos
http://support.apple.com/kb/HT4236
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
does anyone have instructions as there office is closed and they sent no instruction except to sync with itunes.
is that all i have to do? or is there more?
Thanks in advancehttp://support.apple.com/kb/HT5014
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How do I save my data when an iOS update using iTunes has an error
My daughter was updating iOS 8.1.2 on her iPhone 5s (same phone as mine) using iTunes and it interrupted saying there was an error in the download. It instructs her to restore her settings but claims she will lose all her data this way. Is there any way to abort the download and save her data??? The phone is frozen and she is leaving it that way until we can find someone to address this tomorrow but we would appreciate help tonight. Very stressful.
Is her phone backed up to iCloud or iTunes?
Also
Try to reset the phone by pressing down the home button and sleep / wake button till the Apple logo is seen - this does not affect data on the phone -
I just backed up my 3gs iphone using itunes. All my photos and contacts have disappeared from my phone. I am unable to locate them on my computer. HELP!!!
OK, I understand. Try this ... it's much safer. It will simply restore your backup, but not do anything to your iOS:
While your iPhone is plugged in to iTunes, right click on the iPhone icon on the left side of the iTunes display.
Choose "Restore from backup ..." from the pop-up menu that appears.
Again, what this will do is place that backup back on your iPhone without changing iOS. So you should be very confident in the backup contents before doing this. -
Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.
Hi there,
Thanks for reaching out to the community.
Please help. Since I updated my Iphone4 to ISO 6.1.3...The ringer button not working, can't play any music (but ok with the dock), headphone sound is muffled. What can I do? I tried restoring and downgrading but it won't let me.
It appears like you may have a hardware issue with your ringer button and internal speaker that came to light after the update. If you have already restored your iPhone back to factory settings using iTunes, you may need to have your phone serviced.
Some potential good news... Check your headphone jack for lint. There may be enough to cause a muffled connection. You can try to blow it out with compressed air or very carefully pulling out any solid objects that may affect the connection.
Best of luck! -
after restoring all my stuff to the new phone, i wanted to see my messages but i discovered that all my imessages are missing. i checked in settings and i dont know why but the new phone doesnt let me use my phone number for imessage or facetime, instead it's using just my apple id. any idea how can i switch to the phone number again? in my old phone i used both my number and email for imessages, so i think maybe thats why i cant see my immessages now. please somenone help me!! thank you so much
Hi Katrina - I hear what you are saying about the problems. I've been using a BB Pearl here in Canada since January and I had the same problems with PocketMac from the start. iCal dates getting strangely duplicated after syncing and contacts in AddressBook groups getting listed twice on the BB. The only solution I used was to have the Mac always override the BB when syncing. NOt perfect but for me it was the simplest way to ensure the consistency of the data and my own sanity.
If anyone has a better solution that actually allows a clean sync I'd love to hear it. -
I have problem in restoring my iphone. I broke the iphone contract in USA and came to India. I got steps to unlock in a mail and i followed those steps. When i try to restore using itunes then it always says some message like "turn off find my phone." How can i get rid of this message.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702
Note:
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
Hi. I forgot my passcode and now I am unable to unlock my ipod. I tried restoring it using itunes in recovery mode as well as dfu mode but it says unable to restore,unknown error occured (3004). Please help me out. My ipod is locked for one hour now.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
Can someone please help i cant connect to itunes from my iphone 4 ,,i had an iphone 3 and when i got my iphone 4 i changed my email address for new itunes account and my old phone which hubby uses is changed aswell ..for some reason i cant update my apps off m iphone & in itunes via pc it will say apps are all up to date but i have 25 apps that need updating please can someone help ,, i can download a new app but i cant update existing ones ,,,
very frustrated iphone user !!Changing devices is no reason to create a new Apple ID.
All content purchased from iTunes is permanently linked to the Apple ID it was purchased with.
To update apps purchased with the old ID, you MUST sign in with that Apple ID. -
help! techo phobe online. I have an unlocked iphone 3 with an unlocked sim. i have plugged the phone into the computer to set up itunes, but it just says on the phone screen "connect to itunes" nothing else is happening/
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
I need help syncing my contacts between Outlook and iPhone using iTunes. I used the knowldge document and set it up to transfer my Outlook contacts to the iphone using itunes.
In contacts on the iphone I only see the email addresses.
Yet in Outlook I have email, snail mail and phone numbers.
I followed the knowledge document from iphone.
I did it once, didn't work so deleted all the contacts from the phone and tried again. Same result. I have a PC using Windows 7 64 bit.You can't access an Exchange account via ActiveSync with the Address Book and iCal on your Mac.
You can access a MM account with Outlook on your PC at work and keep your MM email account server stored mailboxes synced between your PC at work, your iPhone, and the MM "cloud". Not sure about syncing MM contact info and calendar events with Outlook at the same time with an Exchange account.
This will not provide for syncing your Exchange account contact info and calendar events with the Addresss Book and iCal on your Mac because the accounts are separate.
You can access an Exchange account and a MM account at the same time with the iPhone's mail client, and sync contact info and calendar events over the air with both accounts at the same time. You can view combined contact info or separately for each account, and the same for calendar events.
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