HT4113 what do you do if you forgot your passcode and the IPOD touch locks you out.

Someone changed my daughters passcode and now she can't get on her ipod touch. 

See this discussion  ipod passcode disabled?   from the More Like This  Section on the right.

Similar Messages

  • My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:           
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • I forgot my passcode.  The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked  no inputs.  Any help?

    I forgot my passcode.  The Ipod touch is disbled. When I connect to Itune, it asks tp put the passcode but the screen is locked  no inputs.  Any help?

    You must restore it with iTunes.
    Try placing the iPod Touch into recovery mode.
    http://support.apple.com/kb/HT1808

  • Forgot my passcode and the computer i backed it up on doesn't work, what can i do.

    forgot my passcode and the computer i backed it up on doesn't work, what can i do.

    Erasing the device is supposed to erase the passcode which is supposed to allow you to activate the device again. Let it go for the 10 minutes and then see if you can activate it again. You can also try erasing the device again and see what happens.
    Go to icloud.com/#find.
    If prompted, sign in with your iCloud Apple ID.
    Click All Devices at the top of your browser window.
    Select the device you want to erase.
    Click "Erase [device]" to erase your device and its passcode.
    Use the Setup Assistant on your device to restore the most recent backup.
    This is what Apple recommends, so you have to trust that it is going to work .....

  • HT4113 Forgot my passcode and the answers to security questions and itunes information has been lost. How can i get back into my itouch?

    My son forgot his passcode and the answers to the security questios and itunes information has been lost. How can i get back into his itouch?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    
    For security questions
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1414 ipod touch..when I plug in to laptop, itunes, I get this message.  "Itunes could not connect toehe Ipod because it is locked with a passcode.  You must enter your passcode on the ipod b/4 it can be used with Itunes"  It is stuck on the cord/itunes

    ipod touch..when I plug in to laptop, itunes comes up and I get this message.  "Itunes could not connect to thehe Ipod because it is locked with a passcode.  You must enter your passcode on the ipod b/4 it can be used with Itunes"  It is stuck on the cord/itunes screen and cannot go any further...HELP

    Place the iPod in Recovery mode and then connect to your computer and restore via iTunes.

  • What are the functional differences between the iPhone and the iPod Touch, barring of course the differences in service requirements.

    What are the functional differences between the iPhone and the iPod Touch, barring of course the differences in service requirements.

    For one, their form factors are slightly different as the iPhone has a bit more squarish body whereas the iPod Touch has a tapered back to it. 
    The iPhone also has much better front and rear cameras. Exact details as to the difference in megapixels depends on whether or not you talking about the iPhone 4 or 4S.  If you would like to get more details, you can always view
    each models specs on Apple's online store.
    See here for a better explanation.
    http://en.wikipedia.org/wiki/IPod_Touch#Comparison_to_the_iPhone
    I'm sure others will chime in with other things as well.
    B-rock

  • My daughter forgot her passcode on her iPod touch.  Any ideas?

    My daughter forgot her passcode for her iPod touch. Any ideas ?

    Well if she backs up her iPod regularly, she is in luck. You can restore the iPod, then choose a backup to use after it is done restoring. Information on doing this is available here:
    http://support.apple.com/kb/ht1212
    Hope this helped!

  • I forgot the restrictions passcode on the ipod touch

    Hi
    We forgot the restrictions passcode on the ipod touch. How can we reset it?
    Thanks

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod.                
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3:
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • What is the difference between the iPod Touch and the iPod Touch MP3 ?

    What is the difference between the iPod Touch and the iPod Touch MP3 ?

    There is no iPod touch designated as the "iPod Touch MP3". If you've seen that listed somewhere, it's just a rather misleading title given by the dealer or web site, not an Apple product name.
    Regards.

  • HT201263 i forgot my passcode for the ipod and i didnt have back up

    hi there
    i forgot my passcode for the ipod and i didnt do back up for long time.
    thanks
    yasser

    Connect the iOS device to your computer and tyr to make a backup
    iOS: How to back up and restore your content
    Then restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup.either the one made abov if you could make one or from an earlier one. See:
    iOS: How to back up      
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store         

  • What do i do if i forget my passcode and the phone disable its self

    what do i do if i forget my passcode and the phone disable its self

    Do as the manual instructs and restore.
    iPhone User Guide (For iOS 5.0 Software)

  • I forgot restriction passcode of my ipod touch what should i do?

    i forget the restriction passcode of my ipod touch(4th gen) how do i remove or unlock ?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1414 Ok so my ipod is disabled for 21,456,066 minutes and i tried to go on itunes to umlick it but it said "Itunes could not connect to the ipod because it is locked with a passcode. You must enter your passcode on the ipod before it can be used with it

    Please help!

    Either wait until Wednesday, February 12, 2053, or restore the iPod:
    Disconnect the USB cable from the iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release only the Sleep/Wake button.
    Continue pressing and holding the Home button while you reconnect the USB cable to the device. The device should turn on.Note: If you see the "low battery" screen, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears (iTunes icon and USB connector) release the Home button.
    If necessary, open iTunes. You should see the "recovery mode" alert ("iTunes has detected a phone in recovery mode").
    Use iTunes to restore the device.
    If you do not see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Select the iPod in iTunes and choose "restore from backup".

  • What do i do if i forget my passcode to my ipod touch and it wont connect to the computer

    whatdo i do if i forget my passcode for my ipod touch and it wont connect to the computer?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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