HT4199 Having trouble connecting to internet w/iphone 4 through xfinity Arris TG-862 wireless gw

Tried changing to channel 11, and resetting security to WPA2 AES. No joy. I can get to the router using the phone, but not to the internet. Please help.

Here is the fix that worked:
1. login into the router at http://192.168.100.1 (Defult login/password is admin/password).
2. Go to the edit wifi ooption and change the channel from 11 to 1
It has been a week since I did this. This not only made it so all of our iphones could connect but also my cisco based wireless laptop. I hope this helps anyone else with the same problem. (Also, customer service through Comcast was not so helpful)

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I am having trouble connecting to internet with my iphone 5, Are there any issues with with iphone 5 that would cause this problem?

Perhaps something in Apple's support article on troubleshooting problems with WiFi connections will help:
http://support.apple.com/kb/TS1398
Regards.

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Last week, my son's school computer got a virus, and sent me about 50 copies of the same email message. Since then, things have not been working properly on my macbook. Safari is telling me it can't connect to the internet, even though the network diagnostic tool tells me there is no problem. Mail is having trouble connecting too, and my idisk is suddenly inaccessible. I wanted to restore to a previously saved backup of my personal settings that I have been saving to my idisk but backup said it couldn't connect to the idisk. Backup also gave me a scary message when I had no choice but to abort the "restore".
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Hey, Mort, thanks. I did find clamxav last night on the web and left it running this morning (I'm at work now.) So we'll see what it has or has not found when I get home later. It didn't allow me to just run the software on my whole hard drive, though, I had to choose folders. I chose the system and library. Do you have any other ideas about where the virus (if it is a virus) could be living?
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New iPad having trouble connecting to Internet via Wifi.

I have had all 3 iPads and I got the new one on Friday, however starting today I have had a lot of trouble connecting to the Internet via Wifi. I could not connect at home nor at school where I have had no problems before with my previous iPads, and all my friends are having not having any problems connecting to the Internet with their iPad 2's. Is there something wrong with the new iPads?
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Kdpe222-
Then you may have a defective iPad If you can show it to an Apple Store Genius, you may get a replacement if the Genius can not fix it.
If there is no Apple Store near you, look for an Apple Authorized Repair Center. There may be one in your city. <Apple Authorized Repair Centers>
To continue on your own, take a look at <Troubleshooting WiFi Networks and Connections>.
Fred

My iphone 5c is having trouble connecting to internet and staying connected, the time and date are messed up and a black screen pops up randomly. what can i do?

i need help fixing these problems with my iphone 5c. When i connect to wifi it connects then minutes later disconnects and makes me put in my password again. i have to change the time every hour or so because it stops at a certin time. when im trying to use my iphone sometimes the screen turns black and it doesnt turn back on for a few seconds. please help
thanks, Kim Wibbels

The people having problems not connecting without AC power was from the last OSX update to 10.5.8, this problem has since been resolved with an Airport Client update.
Your profile shows that you are running 10.5.6... I would suggest updating you software to the latest 10.5.8 as this fixed some Airport issues.
You may want to unplug the router, let it set a minute the plug it back in.
Is your Powerbook still having these issues? How long has the powerbook been experiencing this problem?

Having trouble connecting to internet

I have an original iPad using wifi to connect at home. Even though the wifi says it is connected to my home router, it is not connected to the internet and cannot download any data. I've reset the netowrk connections, and even did a complete reset. No luck. Other devices are connected to the same wifi: 2 PCs, a printer, and 2 iPhones. What could be wrong?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Having trouble connecting to internet at home only, no problems elsewhere

I have tried searching the forums and can't find anything exactly comparable. I have a newer MacBook (purchased within a few months) but the same problem happened with my old Powerbook G4, too. I cannot always connect to the internet on my home network. The other computers on the network work fine, I have full bars on my airport status, green lights on the router, etc but I keep getting the error message that my computer isn't connected to the internet. The only thing that seems to get it to connect is to restart my computer. Sometimes I need to restart my computer several times before I can get a connection. Sometimes I try and try and it still won't connect, so I leave the computer for a while and when I come back and try again, it will randomly connect. I had this same problem with my old Powerbook and when I got this new one, it's the same problem. When I'm traveling, though, and try to connect to a different network, I never have this problem. It connects every time! I'm not very technical, so if you have any suggestions, I'd love to hear them! I did find on the forums that sometimes people can't connect if they are disconnected from the power source, but can connect fine when connected to the power source...I seem to have problems wether I'm connected to the power source or not. Thanks for any suggestions.

The people having problems not connecting without AC power was from the last OSX update to 10.5.8, this problem has since been resolved with an Airport Client update.
Your profile shows that you are running 10.5.6... I would suggest updating you software to the latest 10.5.8 as this fixed some Airport issues.
You may want to unplug the router, let it set a minute the plug it back in.
Is your Powerbook still having these issues? How long has the powerbook been experiencing this problem?

Having trouble connecting to internet,I searched..........

I typed in my password for my home's wifi,it shows a full signal yet when i go to safari it says cannot find server.youtube doesn't work either.

Tell me about your wireless network. For example, encryption type, DHCP on or off, SSID on or off, and is MAC address filtering on or off?
Here's some helpful hints on settings:
DHCP - on (that assigns your IP address)
SSID - on (that broadcasts your network name. The touch has trouble remembering unnamed networks)
MAC address filtering - off
Encryption - if you are using WEP, make sure you are using 128 bit. You will need to open the router control panel and see what the hex key generated from your password is. You will use this key to log on instead of your password. If you can use WPA or WPA2 with your router, change your encryption to that and select the personnel version and not the enterprise version. You will need to create at least an 8 character password. You will use this password to log-on.
Keep us posted on how you are doing.

I am having trouble connecting to YouTube ony iPhone 5, this just happened about 3 days ago. Any suggestions?

How do get YouTube to play on your iPhone? It sometimes thinks I am not in America either. Not sure where it thinks I live. But any help would be appreciated.

This is obviously an You Tube issue. Contact them.

Having trouble connecting your Mac to iCloud through MobileMe?

I have been trying to connect to the cloud numerous times and finally found a fix. This wasn't listed anywhere I looked; I hope it saves someone a few hours of frustration.
I had a MobileMe account that has long since expired, but it is still my Apple ID (@me.com). Whenever attempting to login to the cloud via System Preferences, the program would crash.
After numerous failed trials, I finally figured out the problem. MobileMe still had me signed in from the SysPrefs pane even though the acct is long gone. Once I signed out everything worked as advertised.
Hope this helps!

Of course the message correlates with the problem. You could try installing Perian. While it's intent is to add some additional codec support for quicktime maybe it wil affect imovie too.
Do you know the kind of video the camera is trying to send?

I phone 4s trouble connecting to internet

I am having trouble connecting to internet or open e-mails. The wifi connection seems to be right

Perhaps something in Apple's support article on troubleshooting problems with WiFi connections will help:
http://support.apple.com/kb/TS1398
Regards.

Trouble Connecting To Internet With Built-In Internet

Hello everyone!
My iBook G4 is all of a sudden having trouble connecting to my Sprint DSL through the built-in Ethernet connection; in the Network preferences, there's a red light next to the Built-in Ethernet that warns: "The cable for built-in Ethernet is connected, but your computer does not have an IP address and cannot connect to the Internet."
When I open the tab for the Ethernet preferences, there's no IP address listed. I try to refresh the DHCP lease, nothing happens. There's an IPv6 address, but that doesn't seem to do anything for me. Restarting the computer and the modem don't help -- and Sprint is stumped and doesn't know what to do. Is there anything I can do to fix this?

Thanks for the response -- I've tried restarting the Mac and the router multiple times; it doesn't help. Sometimes if the computer is shut down then turned back on (but not restarted), the Ethernet will be able to connect to the internet, until the computer goes to sleep.
Then, when it wakes up from sleep, the Ethernet's broken again. And for the past two days, no amount of shutting down and restarting is working. It's some kind of software glitch, but I just don't know how to fix it.

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!!

I'm having trouble connecting to apps, itunes store, internet on my iPhone 5 running iOS 7.0.4. I am currently connected to a perfectly running WiFI connection. This just started happening today (2/19/14)! Why am I not able to connect anything? I've tried ALL the fixes suggested. HELP!!!!!!!!! BTW, I know my Wi-Fi connection is good because I'm using it on my desktop and other people in my office are also connected on their iPhones and desktops. Again, HELP!!!!

You may not really be connected to your WiFi network.
Your router may not have given your iPhone a valid IP address. Go to Settings > Wifi > your network name and touch the "i" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPhone (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
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I'm having trouble connecting my Intel iMac with the internet using wifi router

I'm having trouble configuring my iMac to accept a connection with my Telstra Elite mobile broadband Wifi router.
The iMac's Wifi is turned on and the elite router is selected in the Wifi list with a tick.
The router is turned on, and connected to the internet.
I'm able to surf the net and collect emails using my MacBook Pro ( what I'm using now) and my iPad with no hassles by connecting them to the Telstra Elite Wifi router. But I'm unable as yet to get a connection using the iMac.
The Telstra router accepts up to 5 simultaneous connections.
At present the display on the router says that three devices are connected. They being the iPad, the MacBook Pro and the iMac.
Can anyone help me out?
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hburgess3 wrote:
I'm having trouble connecting my apple tv to the wifi on my campus. To connect to this wifi on a computer or iphone you have to install a program.
Why?
Contact the school IT department,

HT4199 I need help connecting to my WIFI. I purchased a new router and am having trouble connecting.

I need help connecting to my WiFi. I purchased a new router and am having trouble connecting.

your gonna want to contact your internet service provider for the best info on setting that router up. but for connecting to wifi on the iphone, ipad, and ipod
go to
settings > wifi
then choose your connection and enter the password

HT4199 Having trouble connecting to internet w/iphone 4 through xfinity Arris TG-862 wireless gw

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