HT4203 Data usage over wi-fi

Even after disabling cellular data usage, when accessing internet over wi-fi, my iphne5 used data, which will unnecessarily increase my data usage. What is the solution?

They are incorrect. Any data pulled down by wifi, is not seen or charged for by your provider. Note that SMS (texting) will only use cellular and not wifi. One thing you can do with the iPhone is turn on Airplane Mode which turns off ALL radios, including wifi. You can then turn wifi only back on, thus blocking anything that tries to use cellular, i.e. a phone call or sms.

Similar Messages

  • Turn data usage over 3G off, only use on WiFi?

    Hi,
    I want to buy an iPhone here in Japan, where it's available with a Softbank White Plan, which I'm already subscribed to. The plan does not include any data transfer though, so I'd have to pay for every single byte I send and receive. For this reason I want to know if it's possible to turn off any kind of data usage on the iPhone, unless it's connected to a WiFi network. I know this is slightly beside the point of the iPhone, but would be perfectly acceptable for me, as I'm usually around some hotspot or another.
    Chrs,
    Dav

    Airplane Mode turns off all data and cell usage, but Wi-Fi can still be used while this is on. The only problem is, cell service (calling) cannot be used while this is on. You can also turn off 3G, but that still leaves data transfer over anything else on the cellular network on (in the US, it's called EDGE). Bit of a problem, because you would either have to pay for the data usage if Airplane Mode is off, or not receive calls when Airplane Mode is on. This kind of defeats the purpose of the iPhone, unless you can get an unlimited data plan.

  • Iphone 5 - anyone having huge cellular data usage problem on ATT

    I upgraded from Iphone 3g to Iphone 5. Over a period of last year, My average monthly data usage is approx 400MB (total less than 5GB in a year). AT&T is reporting that my Iphone 5 data usage crossed 6GB in a 3 day period . I called AT&T and have to listen to LTE, Iphone 5 and Multiple app running in background  non-sense as an explanation for 6GB data usage over a 3 day period. My Itune and app store does not download over cellular network. Even though Iphone 5 automatically creates an Icloud account during initial setup, I am not connected to Icloud on Iphone and never even logged on to Icloud account. IOS 6 setting for sending data diagnostic over cellular network is set to no.
    I feel this is same bug which Verizon user are reporting and ATT is not commenting on it till now. How can I consume over 6GB worth of data over a 3 day period which is more than my total data usage for a year. That is equivalent of streaming hd video (approx 300 MB per hour) for 20 hours.
    CNN link to Iphone 5 data bug story
    http://money.cnn.com/2012/10/01/technology/iphone-​5-data-overage/index.html
    Anyone is having similiar problems?

    There have been lots of discussions about this particular topic
    https://discussions.apple.com/message/19398807#19398807
    https://discussions.apple.com/message/19780554#19780554
    https://discussions.apple.com/message/19802173#19802173
    and the list goes on.
    Apple has zero control over what AT&T does in regards to their plans for data, their charges for data, or anything to do with their service that you pay for every month

  • Crazy Data Usage...

    I'm on the 200 MB data limit on my plan. I have the AT&T Wireless app on my iPhone, which I frequently use to check how much data I've been using. But lately it's been screwy...
    It was the next-to-last day of my billing cycle and I had used 150 MB of the 200...but when I woke up in the morning, I had a text stating that I had used 100% of my data and was now being charged for extra. With 1 day left of my billing cycle! I know apps can drain data, but 50 MB literally overnight?
    Today I did not use data at all, I only used my phone when I was on Wifi and I checked the Wireless app out of curiosity. It said I had used 17 MB of data today. What the heck?
    I cleared out some of my apps I wasn't using to see if maybe one app was doing it...
    Has anyone else experienced this? Am I missing something?

    When I got my iPhone 4, it was put on a new tarif from O2 ( UK) of 500mb data per month wheras I got unlimited data on my iPhone 3. I checked my data usage over the 18 months I had my 3 and it worked out at around 100 -150 mb per month, sometimes less. The 500mb cap seemed miles away...
    Now, with my 4, my data usage is generally 300mb + and I dont do anything more with it than with my old phone.
    My iPhone 4 is using more data somehow. Maybe O2 knew this and that is why they put the 500mb cap on the tarif hoping people would go over and increase their profits?
    I have never got to the bottom of the excess data usage, but it seems common to most countries and suppliers.
    Oh, my data this month is 360mb. I have been home more this month than before so I have been using wifi not 3G for any data usage!
    Something is wrong or at least, not quite right here.
    Allan
    Allan

  • If I use my home WiFi to get on the internet, does that count against my data usage?

    I'm all set to join Verizon for the first time, except for one thing. Unlike Sprint (terrible but improving speeds on their network), I see that my bill will be a bit higher with Verizon, which is not a problem since everyone I know (on Verizon) gets much faster speeds when they use their phone to get on the internet. So I decided to get the 4GB data package, except the customer service rep online at Verizon's website told me that even while using my phone through my WiFi setup at home, any time spent on the internet will count against my data usage. This seems outrageous, but she assured me it was the case. I've been told this is not the case by most people, but one person I talked to did back up her statement. Can anyone give me the truth on this? If I use my phone at home to get online, but first connect to my wireless connection, does that still count against my data usage? That would mean I'd go over the 4GB limit by like halfway through the month lol. Thanks everyone.

    When you are on wifi the cellular data symbol should not be present on the information bar on the top of your phone. it should just show the wifi symbol. 
    Now a good thing to do is go into your phones settings and have it only update over wifi, the same for your apps. This way there are no surprises. Secondly turn "cellular data off" when at home to just use wifi. Ask yourself why would you pay verizon for data usage over your own wifi connection?
    Verizon since they went to the limited data structure has been banging people with high overage fees and its a huge money maker for them, you will never get any truthful answer from their customer no-support. One from another won't even give you the same screen read answers. pity I must say.  Just do the suggestions I made and you should be ok. Also turn off global roaming for data to only use verizons network. Personally T-Mobile has unlimited 4G LTE which has been clocked faster than all the carriers. But alas the service is not everywhere. You could have saved quite a bit of money with them.  Good Luck
    Edited for discussion of moderation as required by the Terms of Service.
    Message was edited by: Admin Moderator

  • Data Usage Details, Billing Concerns

    Hey All,
    I just finished my first month on the 200MB data plan, trying to save myself $15 a month, and have been looking over my bill that details my data usage. There's something extremely wrong with the reported data usage, and I'd like to get to the bottom of it. I have an iPhone 4.
    Focusing on just the data usage over 1MB, there's a ton of reported data usage at times when I would have either been asleep or on a wi-fi network. In fact the majority of usage reports over 1MB fall into one of those two categories. How could there be 10MB of data sent while I am asleep and my iPhone is within 5 feet of the wi-fi router? And what on earth could be? I have my mobileme email and exchange work email set to push, but neither should account for more than 500kb of messages in the middle of the night, even if I weren't on wi-fi, or asleep.
    I try to limit my actual data usage outside of wi-fi networks to RSS feeds an email, a habit I got into from my iPhone 3G days which was so painfully slow I wouldn't want to wait for a full website to load. So how I'm even coming close to using 200MB a month is a mystery to me (120MB reported data usage last month). Using the latest reports only, as I know for sure where I was the past three days, none of these data claims should be on my bill:
    07/24 (Sun) 1:28AM - 1.6MB (I was at home asleep with the iPhone on left 2ft from the wi-fi router)
    07/23 (Fri) 8:24M - 2.7MB (at home getting ready for work, connected to wi-fi)
    So what's going on? It's not like I can stop using data I'm not using. Thanks for reading.

    Thanks Lawrence. I called Apple and they offered no explanation for why the iPhone wasn't maintaining it's wi-fi connection, and the closest thing to a solution they had for me was suggesting I manually enable and disable cellular data as I enter and leave areas with a wi-fi connection...ridiculous.
    I've gone through my bill in its entirety, and 75.35MB were sent/received in the morning before I left for work or the night before while I was asleep, when the iPhone should have been connected to my wi-fi network. That's 44% of my entire data usage for the month! (my total data usage for the month was 170MB, not the 120MB I reported earlier).
    For the first 10 days of my billing cycle I had an iPhone 3G running iOS 4, so I don't believe this issue is specific to the iPhone 4 hardware (which is what I've been using for the past 25 days).

  • Any way to determine which app is causing a spike in my data usage, I've gone over my monthly limit?

    In 2 separate 2 hour periods, my phone went through 500MB of data each period - pushing me close to my monthly limit on Verizon. I turned off Cellular Data completely, and have been trying to figure out what app is doing it.  It seems to be something that happens quite suddenly, as I've noticed that the phone gets really hot.  And no, I'm not streaming video, I don't have iTunes match, or any of those obvious issues.
    So, I've downloaded Dataman, My Data Manager, and Onavo, but unfortunately, none of them allow you to see which apps are doing the data hogging. My Data Manager does allow me to see data usage on WiFi (the other 2 don't, assuming that all you care about is cellular data)....and it at least confirmed for me what I thought.....After a day of minimal data use, I suddenly had a spike of almost 20GB of data use in 1 hour.  Yes, you heard it 20GB!!!!  It's as if my entire iTunes music library was being downloaded (and no I don't have iTunes wifi sync enabled, and besides, I had just previously synced via USB, so there was nothing new to sync).
    My guess is this is related to this:
    http://www.guardian.co.uk/technology/2012/oct/17/iphone-5-iphone
    Apple needs to figure this out -- Verizone needs to compensate all of us -- 
    But in the meantime, does anyone have any ideas on how to figure out what apps/services are using the data?

        GV2,
    I'm glad Mrhelper was able to shed some light on this for you! In iPhones, the amount of data you're seeing under each app is for the "Current Period." Just above that list you'll see info about the Current Period and Current Period Roaming. This is just an overall snapshot of total data usage for that period of time. The Current Period does not reset on its own, so it will be counting everything from the last time you reset it through now. You can reset it by scrolling to the bottom and tapping on "Reset Statistics."
    So, for example, if you reset your statistics 3 days ago and then there's 1GB used under App Store you'll know that over the last 3 days 1 GB of data has been used for the App Store.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • What's up with data usage on the iPad over LTE?

    I am using the new iPad. This is not my first as I have had an ipad since version 1 (at first with a VZ Mifi, though now I have the one with LTE). When I first set up this iPad i did it on a prepaid account and so I have a baseline of experience (both with the mifi and with built in cellular) that is nothing like what I have experienced recently.
    When I first activated, I averaged 1GB of data use. I activated on prepaid as I thought I might actually turn it off once in a while and I didnt want to have to go through VZ to do that - I don't have an hour+ to waste in store every time i want to do something with my devices. I later decided (silly me) I was not ever going to turn off the data, so why not put it on my regular plan.  The real rub here is my data usage still didnt change. I leave both radios (wifi and cell) on all the time. So when I am home, I am wifi, when i am out, I use cell.
    The odd thing here is, since LTE has come to town, my usage has tripled. Now, some of this is because I have once or twice watched a movie or streamed some audio. But as this has happened only once or twice in a month, it does not explain lump data charges of 500-1,000mb charges hitting my device 5-6 times in a month. Consider this timeline:
    On Saturday afternoon, I decided to use the NFL app to listen to an audio broadcast of the NE patriots game. I did so walking around town. I was easily streaming for 2 hours or more. According to VZW, the charge in data use for this (nearest to time) was at most 47mb.
    Roll forward 2 days during which the two largest charges are 23mb and 13mb - I can even relate these charges to a couple apps I upgraded in that time frame and some podcasts that auto downloaded.
    I see that at 3am on 9-18-12 I had data usage of 900mb. huh?
    My wifi is always connected when I am at home
    Even if, as some suggest on here, the wifi turns off when the device sleeps
    There were no updates to be found
    Movies don't download over Cell as they are over 50mb (though they will stream I think)
    IOS does not allow podcasts or software updates over 50mb anyway so if it was either of those, it would have had to be like 30 of them!
    I have a couple of theories:
    Verizon charges for data as far as timing are way off. They really don't know WHEN data is being used. The system posts involve lags in update of data from towers. (server to server transmission, whatever)
    There is a problem with LTE usage stats on Verizon. I am tempted to turn off LTE for a while to see if the usage goes down.
    I don't want to turn off my cellular all the time as that defeats the usability of the thing. I just want it back the way it was and for these phantom charges to stop. There is nooooo way my ipad used 900mb overnight by itself. There just isn't that much data to be had to bring into the thing when I am not using it.
    Please reply to this with answers only if you KNOW something. I know many will want to be helpful, but if you want to be really really helpful, you will differentiate speculation from fact.
    Has anyone else noticed that LTE data usage is higher? (and not just because having faster speeds makes you want to do more stuff)

    Sorry Tominique, great answer to the question I didnt ask. I know how to add data to my plan.
    My point is, my usage pattern has changed little. yet I am using at a rate 5 times what I was before. And I rarely stream content so I know thats not it. And the times I do, does not coincide with those ridiculous usage figures.
    I get that having more bandwidth will open a stream "wider" so to speak and cause more data usage in order to get better quality. However, in the case of Audio, that extra usage doesnt even come close to justifying these kinds of figures. Much less when posting at 4am when I am fast asleep.
    And forgive me for being a bit curt, but does my post read like I needed to be told that using wifi will save me cell data usage? I know it was pretty long, but at least read it carefully before proposing something so mundanely simplistic.
    And Brian68- Yup, I agree Spot on with you on song size. A 10mb song is a 10mb song. Doesn't matter how fast the stream is. I could see music being compressed, but it most definitely doesn't get any bits added just because the bandwidth opens up. lol What? VZW somehow upgraded my itunes match content from 256kb up to lossless? doubtful.

  • Huge increase over past few months on data usage.

    Huge increase in data traffic, even at times when systems are in sleep mode - like at 6am in the morning.  For months by usage levels varied between 10Gig and 12 Gig and I would adjust my plan as needed to prevent single Gigabyte overcharges.  However, in the past 4-6 months I have had to go to 15GB then 20GB, and what we actually do internet wise has not changed any where near that much.  Yesterday I had 600 meg of data transferred at about 6am when all systems were either off or in sleep mode.  The usage tool on verizon is no help in identifying what is driving this other than broad categories.
    Last night I turned off the MiFi device and there was no data recorded until I turned on at 8:30am then it recorded 800 megabytes only based on turning on the PC and not even using it.  And the hard file light was on solid for a long long time.
    I really need a tool that runs on the PC that shows what program or service is doing this much internet traffic.  I have seen disk I/O using Windows Task Manager that shows a number of Chrome services actively working I/O, as well as Google sync, but there is nothing new here that I have done over the past 6 months - my usage is very consistent. And that tool does not show who is driving the MiFi load.
    How can I get a handle on this?  This is getting very expensive and there is no obvious answer why.

    Personally, I use BitMeter OS for my PC. Any bandwidth from your computer (down/up) is logged & you can view certain days to see when it was used.
    https://codebox.org.uk/pages/bitmeteros
    Also, you may be able to view Mobile AND WiFi data usage (separate tabs) on your mobile devices, under Settings > Data Usage. Click the 3 dots for options.
    I had the same issue, but it was due to Verizon Cloud backing up... all 12gb (mostly pictures I don't even care about!).
    You may have that or another app that syncs data. It should tell you under Data Usage, though.
    I disabled Verizon Cloud through the App Manager.
    Hope that helps!

  • Over data usage = mail locked ?!

    I went over my data usage on Sunday, got the alerts but was ok to spend the extra money once so didn't increase my monthly allowance.
    Since then, the email on my iPhone does not update anymore. I can access it through Safari but not the mail application.
    I re-entered the pwd under Settings, no luck.
    I have not changed any setting since the weekend, so ut does look related to the data usage but why? Even at home with wifi, it does not update.
    Any ideas, welcome!

    AngryJenny wrote:
    The new share everything plan is doing something.
    I've been receiving overage alerts in my data since my sign-up for the new share everything plan, and Verizonwireless could not explain how 1.2gb in one week was used when my normal usage is only about .25gb/month for the past 2 years.
    I need to know what is going on and the call center was no help.
    Well you do realize with Share Everything ALL the line on the account share the data. Before you each had your own data allotments. Also going from .25 GB to 1.2 GB is using an extra 32 MB a day which is really nothing. Especially if you leave apps on auto update or have background data on 24/7.

  • Over Data Usage Already!!!

    I am absolutely furious at this moment.  I just upgraded my phone last week and I knew I would be losing my unlimited data and had to go to at least 2 GB until my Dad upgraded his phone. However, I looked at my bill online today and I was livid!  It says I'm already over my 2GB of data!  There is absolutley no way I could be over it!  I wasn't even close to it on last months bill!
    The only way this could have happened is if they combined my usage from my old phone to this new phone (WHICH YOU DID NOT TELL ME ABOUT!) This is ridiculous! I refuse to pay additional charges for something you did NOT explain to me!  You would think that once I upgraded I would start with fresh 2GB of data, but no!
    I am NOT happy what so ever!  If this keeps up I will be moving my family over to another carrier!!  The customer service is horrible as well!  I want to talk to a person 24/7 not a robot!

    I have been with the Verizon for 9 years and this is just the icing on the cake!  I don't really have to worry about coverage so much on my end because I leave close to Philadelphia, but I'm concerned with my Dad because he's a truck driver.  I just did pricing with Sprint and it will cost me just as much with them as it does with Verizon AND I'll have unlimited data.
    Plus my mom and I have discounts through our companies, they're very similar in regards to savings so we've been using hers. I pay the bill for my family (one less bill for my parents) and I'm not happy anymore with Verizon.  I will be calling them tomorrow because this is ridiculous, I need to be able to read my emails I'm actually out of town right now for work and now I can't check my email for fear of already being over my data usage and them socking me who knows how much!

  • We have just gone over our limit for data usage this month. Is it possible to add data just for this month?

    We have just gone over our limit for data usage this month. Is it possible to add data just for this month?

    YES.  YOU GOING TO DO A PLAN CHANGE.  WHEN IT GIES YOU DATE OPTIONS YOUR GOING TO BACK DATE IT TO BEGINING OF CYCLE.    ONCE THAT GOES THROUGH DO ANOTHER PLAN CHANGE BACK TO IRIGINAL PLAN AND FUTURE DATE TO BEGINIGN OF NEXT BILL CYCLE.  THIS ALL CAN BE DONE ON MY VERIZON OR IF YOU FEEL SAFER CALL CUSTOMER CARE AND THEY CAN DO THSI FOR YOU

  • Data Usage went up 3GB in one day!!!  Never went over in 6 years!!

    To start with, I have a broadband card for my computer.  Today I turn my computer on and I have three emails sent yesterday from Verizon.  First was 12/11/14 @ 3:53 p.m. 75% warning.  12/11/14 @ 4:27 p.m. 90% warning and 12/11/14 @ 4:49 p.m.was a data usage overage alert!!  I went on the site to look at "my verizon" and I'm almost over another GB!!!  I looked at the breakdown and it states that I used 2.1GB at 1:15 p.m. on 12/11/14 (which I didn't even have my computer on!!)  then on 12/10/14 at 3.27 p.m. I used 1.1 GB on what?????????????  Is there a way to know exactly what took that much data usage??  I never go over because I watch what I'm loading etc.  If I would want to load a game or something, I would check first how much data I have left.  Now I have to pay for this extra data when normally I don't even use all my data.  That should accumulate like prepaid minutes on a cell phone.  Can anyone help me figure out what happened??  Thank you!

    Rautie wrote:
    Upon further investigation, It could possibly be that windows 8.1 loaded on my computer without my knowledge??  It takes about 3.6GB to do this which is about what my data was over.  AAARRRRGGGHHHH.    I don't even see a difference from windows 8!!
    One of the reasons why I have always chosen to have updates notified that they are available so I can choose when to install them even though I have a landline internet connection without a data cap.

  • After getting a txt message from bell today saying I went over on my data usage , I can not access my web browsing at all... There is no restrictions on my account. But I still can't load safari

    After getting a txt message from bell today saying I went over on my data usage , I can not access my web browsing at all... There is no restrictions on my account. But I still can't load safari... I can still makes calls and send txt messages but I can't send iMessages

    Settings > General > Reset > Reset Network Settings.

  • What constitutes data usage?  My data usage is over twice what it has been for the last several months.

    What constitutes data usage?  The data usage is over twice what it Has been the last 6 months. 
    thank you for the assistance.

    Downloading apps, listening to music(streaming) using social media apps, and multiplayer/online games. Email sending and receiving. 
    Icloud backups and there's a lot more. Imessages uses data and not SMS unless data connection is down.

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