HT4208 I downloaded an app on 6/1/12 . I had problems with the game. Bigfish told me to uninstall and reinstall it. I had already purchased the whole game. Apple wants me to pay $6.99 again

Question

I downloaded a game on 6/1/12. I paid to get the whole game. I was having problems. Big Fish said uninstall then reinstall now apple wants to charge $6.99 again

Answer 1

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How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom