HT4208 I set up a new apple ID and every time I use the App Store it wants me to enter the old emails password which I do not know. Any thing I should to help
What do I do when the App Store wants me to
Use my old email and I don't remember the password even though I set up a new apple ID account
Content acquired from iTunes is permanently tied to the Apple ID that it was acquired with.
If that is not your Apple ID, delete the content in question.
If it is your Apple ID, reset the password and stop using the new Apple ID.
Similar Messages
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I have just made my apple ID and every time I use it to sign into iChat, it says that either my user name or password is incorrect. Does anyone know how to fix this?
Hello, did you create it here?
https://appleid.apple.com/cgi-bin/WebObjects/MyInfo.woa/wa/createAppleId?createa cctype=lite&userid=dmac&localang=en_US
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
You can also get a free AIM account that works for iChat...
http://answers.yahoo.com/question/index?qid=20081115091707AAwdJzf
https://new.aol.com/productsweb/?promocode=825969 -
Hi. I am having problems when I try to update my refurbished iphone to my macbook. It keeps on asking for old password of the previous owner. I created a new account here but it's all the same when i try to update. I need help. been trying to update since yesterday. will appreciate your replies.TIA
Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine. -
i just want to solve this problem as soon as possible
Welcome to the Apple community.
See if the following link will help you:
Can't connect to the iTunes Store -
How do I set up a new Apple ID and iTunes account for my daughter's MacBook, but let her keep the current content of my iTunes account? (We currently share the same Apple ID and iTunes account). Hope someone can help... Thanks
Discussions on using purchases from multiple AppleIDs in one iTunes library - https://discussions.apple.com/message/19543804
As I mentioned earlier, the main time when this becomes an issue is if you need to do something involving associating a computer with a particular AppleID. Careful management of your collection should minimize this situation.
iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - In connection with, "When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID." "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID"
So the first account is really "yours" and you are setting her up with her own account? It helps to know this because if both are "hers" then there isn't an issue with her having full access to both accounts. If in 10 years she moves 2000 miles away and she is pretty much independent then you may not want her to have full access to your AppleID just so she can authorize a device. -
I made a new apple account but every time i download a new app it says i need to put in my old accounts password and every time I do it says incorrect how do I fix this?! I need help!
As rex already mentioned, Apps and other content are forever tied to the Apple ID that was used to purchase them. No transfers. No combining Apple IDs. Forever means forever.
In practice, this means any apps you currently have - free or paid - will need to be either repurchased using your new Apple ID or downloaded again if free. Until you refresh all of your apps, your iPad will ask for credentials to the old Apple ID any time one of the apps is updated.
Why did you feel it was necessary to create a new Apple ID? -
Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!
Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps. -
I just bought a new Ipad mini a while ago, and created a new apple ID *********** , I can't download anything on apps store, it keeps on asking for a credit card but I don't have one. Can I create an account without a credit card?
<Edited by Host>Read this:
iTunes Store: Accepted forms of payment
It is the same for the app store. You are required to have some sort of payment method in the record.
Barry -
I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help
is it asking for ur security questions?
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I am a new Apple user and had a visitor, with an iPad, at my house. I noticed the response time slowed greatly. I have a Linksys N router and wondered if I need an Apple router to allow the speed to be consistent.
I am a new Apple user and had a visitor, with an iPad, at my house. I noticed the response time slowed greatly. I have a Linksys N router and wondered if I need an Apple router to allow the speed to be consistent.
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When I go to update my software using the app store download, it always asks for the previous user's ID, not mine (my IT guy at school's-I am a faculty with admin priviledges). I have signed in as me, have set the main preferences login user as me,and everywhere on the laptop I can use my apple ID except here. It always shows me a greyed out ID of my IT. How can I reset this to my ID? It doesn't give me an option to change the user ID, only a link to reset password. I reset it, but it did not change the problem. Can someone help me?
It's not an ID problem, it's an ownership problem.
When someone uses their personal Apple ID to buy and download content, the content is licensed to them and has their Apple ID engrained in it's DNA. It is an anti-piracy program. And when that personal Apple ID is used to setup a new Mac, it involves the Mac itself, the shipping OS and any pre-installed apps as well.
It's not the correct way to handle Macs that belong to a business or an institution. And had it been handled correctly they would not now be in this predictument needing a drastic remedy. -
Hello, how are you? On September 13 I bought an iPad and in October bought a game on the app store problem is that when informed the card number dropped normally, but then went on to ask for a new form of payment because one had given any errors, and so not lowered any other game and not upgraded the already downloaded. I do not know what exactly I have to do, because if informed a new payment method continues with the same problem, checked the card bill and really had given an error, because there was no billed the game. I ask you to verify what happened and explain to me what I need to do, because my single card is Visa's and do not intend to return others to use the services of the App Store.
Thank you for understanding.I think you need the app store support. http://www.apple.com/support/mac/app-store/contact/ Go there and use one of the methods to contact them about your issue and they should be able to help you out.
This forum isn't checked by Apple employees but is for users to help each other out.
Phil -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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The App Store screen is way off to the right so I can't access it. It has the little spinning wheel I can see when I swipe up to see what's open. It won't close. Should I try to force it? How much more time should I give it? I did just give Google some accessibily access that it asked for. Just upgraded to Maverick. I thought everything was fine. Says iPhoto needs a retry; but I can't get to the screen to try again. Pages also says it has an update; but also says it just updated.
Thank Carolyn,
I had tried that; but to restart it had to close, and to close it had to close the App Store, which was stuck. Finally did a force close. Am now trying to update iPhoto. We'll see if works this time.
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