HT4235 Ipod and iphone won't connect to computer. Computer says that it is receiving wrong information, Can there be another way to connect?

Ipod and iphone say that they cannot connect when trying to sync with itunes through my computer. Only answer is that the computer says that it is receiving an invalid response from the phone and ipad. Is there an answer?

Try downloading the current iTunes installation and reinstall it over the existing.
Even though it worked previously with your iPhone, connecting via a USB hub is not recommended.

Similar Messages

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    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
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    bassvid wrote:
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  • HT201210 i am trying to downgrade my ipod but it won't let me it keeps saying that there is an error.

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    Apple ID FAQ   http://support.apple.com/kb/HE37

  • What do I do to get  notes to synch to my Windows 7 outlook.  Before I use ICloud and synched my IPod and IPhone by cable to my PC, it worked fine.  On the ICloud control panel there is no mention of notes but on Notes on Outlook, the cloud is selected

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  • I have a 4th generation ipod and when i try to update it it says that my network timed out and i got error 3259

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    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
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  • My iphone won't sync with itunes it says that it cannot find a photo file

    i tried to sync my iphone 4 with my new sony vaio and when i downloaded itunes to sync my iphone to transfer music to this computer it stopped mid sync and said that the itunes could not sync because it could not find a photo file

    What was the error?  Try closing itunes on your computer and restart itunes.  Try turning the phone off and back on

  • I have a Ipod 2g and want to download an app but it says that I must update but I can't because my Ipod is the highest IOS what do I do?

    I want to download Minecraft but my ipod isn't a high enough IOS what do I do?

    iOS 4.2 may the highest for your iPod but iOS 6 is now the highest one available.
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    Allan

  • I upgraded from LR5.7.1 to LR6 and when I try to load LR6 it says that my Serial number is valid, but there is no program on my pc that is works with.

    I get this when I load the program.  It is a stand alone version on Win7

    That was it, Thought it was smarter than that.
    Thanks for your help.

  • Since last thursday my ipod and iphone cant connect to any wifi, i have restarted and try multiple options, what to do?

    since last thursday i have tried to connect my ipod and iphone 5 to wifi with no success. both devices identify different wifis but they can not complete the connection, i guess it has something about the new ios but i am not sure
    ihave tried to connect at my home and office but none of the devices connects, i also have two laptops and they are connecting to wifi without any problem.

    1.  Forget the Wifi Networks in the Wifi section of Settings
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    3.  Reset your phone, hold both Home and Power buttons down until Apple logo appears, release both buttons and wait for phone to start
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    4.  Reset network Settings - Settings => General => Reset => Reset Network Settings.  This is another way for the phone to Forget wifi network settings.  You will need to re-enter passwords if you can connect.
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  • Sync iPod and iPhone to same MacBook

    i currently have an ipod touch with OS 3.1.2 that sync's calendar & contacts via mobile me, and everything else via USB to itunes on my MacBook Pro.
    in two weeks i'll take delivery of an iphone & would then like to keep both this and the ipod touch up to date with contacts, calendar etc.
    will there be any problem with synching both the ipod and iphone with itunes on the same laptop ?
    and also - would i be correct to assume that i will need to download / buy any apps i want on the new iphone again & that if i sync with itunes it won't transfer everything over from the ipod ?
    btw - this is probably irrelevant to these questions, but i also have an MacBook Air synchronised via mobile me but don't connect that MBA to the ipod.
    thanks,
    mark

    You can sync as many ipods and iphones as you like to one computer.
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  • When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full.

    When I connect my iPhone (5s) to my computer it says that it's storage is full and that I have over 4,000 pictures even though I have deleted all of them. It won't allow me to add music or anything else either because it says my phone is full. I have restarted my phone and the computer multiple times, but it still tells me that my phone is full.

    iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup? 

  • TS1363 For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB.  It has worked for years, now I get an error message stating "unknown device"

    For some reason my PC won't recognize my iPod and iPhone when I plug them in via USB....they have worked for years, now all of a sudden I get a message stating "unknown device".  Any ideas for a fix?

    HI @madymessyy 
    Welcome to the HP Forums!
    It is a terrific place to find answers.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that when you originally connected your IPhone about a year ago it was recognized properly.
    Now when you connect your IPhone nothing happens but it does charger it, (until you used the last cable.)
    Herei is  a link from the microsoft.com that should help.Windows 8.1 and Apple iPhone 5
    One of the posters states this resolved the issue for him. How to restart the Apple Mobile Device Service (AMDS) on Windows from Apple support.
    Good Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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