HT4235 Where do I find the Apple mobile device driver?

my ipod connects to xp, all diagnostics pass execpt for the sync test. ipod starts to sync and then stops.
Help1

I had this problem also.  It is acturally that the AMDS roled back when it was installing and isn't on you computer to turn off and on.
Here is what I did:  Download Roxio Unistaller Pro.  It's free.
Then I uninstalled everything Apple, and I mean everything.  Itunes, Bounjour, Safari, AMDS, Apple Support.  If it looked like Apple, I got rid of it.  The neat thing about the Roxio program is that you can scan after the program's unistall and find crap the the program did not take off and select all and Delete.
Then, I downloaded Itunes again and Presto, it works.

Similar Messages

  • TS1567 where can i find a download of the apple mobile device driver, mine has vanished

    My Windows pc (windows 7 samsung laptop) stopped recognising my iphone 4. I tried stopping and starting my mobile device driver as advised by the troubleshooter, the driver then disappeared (unsearchable). I have been unable to find a download on the apple website due to the terrible search facility on software. Can anyone help?

    Tried this suggestion from mandabear
    mandabear
    Re: Apple Mobile Device USB Driver not working 
    14-Mar-2012 05:46 (in response to skjuhas)
    i was having this problem with my iphone.......1st go into the control panel and then to uninstall programs and uninstall anything apple. once everything apple is uninstalled. go to www.apple.com and install the latest itunes. after the latest itunes is installed this should work. it worked just fine for my iphone. ps i had my iphone connected to my computer during the whole process.
    Unfortunately did not fix the problem, have driver back, but still does not recognise my iphone at all. If you want to try it, i did not lose any files so worth a shot.
    Any help would be appreciated

  • TS1286 how to get the apple mobile device driver

    When I connect my Ipad to my laptop, I'm asked for driver software for Apple Mobile Device (Recovery Mode)... can anyone help where can I download the driver software? Thanksss

    AMDS for Mac
    http://support.apple.com/kb/ht1747
    AMDS for Windows
    http://support.apple.com/kb/TS1567

  • TS1538 Problems Updating the Apple Mobile Device Driver  for ipad4

    My iTunes was not recognising my new ipad4 and so I followed Apple guidelines re. Apple Mobile Device Service and found that this was not listed on my laptop.
    I then followed guidelines to update the driver - I followed steps to install the usbaapl file, however when I clicked ok to install the following message came up:
    "The folder you specified doesn't contain a compatible software driver for your device. If the folder contains a driver, make sure it is designed to work with Windows for 32-bit systems."
    Any ideas/tip/advice anyone can offer would be much appreciated! I just want to get my music onto my new iPad :(
    Thanks.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • Windows 7 64 bit doesn't recognise my ipad,iphone because the apple mobile device driver is not digitally signed

    Why is it when the internet is flooded with the same problem as mine that Apple are not doing something to fix this?
    on the apple troubleshooting site the troubleshooting steps don't even refer to the latest version of itunes but to the previous version where the devices are listed in the left hand column! what's that all about?
    Anyway I can pay microsoft 75 dollars to sort this for me or I can try to sort it myself. Apple doesn't seem to be at all interested in helping their CUSTOMERS  with this problem, I can only presume it's because these CUSTOMERS are using a microsoft product.
    Come on Apple! get your **** in order and provide proper customer support even for those of us who still want to use windows OS computers.

    I'm having a similar problem - my computer tells me that "one of the USB devices attached to this computer has malfunctioned and Windows does not recognize it". I'm also using Windows 7 64bit.

  • How do I install the apple mobile device driver for windows xp?

    I get a code 10 error when I plug my iphone in to the usb connection on my windows xp based computer. I tried going through several steps to remove all apple software from my computer, then reinstalling it and still I cannot get my iphone to show up as a camera on my computer. not sure where to go from here.

    http://support.apple.com/kb/TS1567

  • How can I download the Apple Mobile Device Driver?

    I'm not sure how it happened but my laptop stopped recognizing my iPhone (5S) at all, including as a camera. I tried uninstalling all apple products and reinstalling iTunes, as well as making sure my USB drivers worked, but the driver still isn't there. Help??

    Well firstly you want to make sure you uninstalled itunes completely and correctly.
    http://support.apple.com/kb/ht1925    
    Following this article is important when uninstalling itunes make sure you read the part near the bottom that talks about the order in                                      which you must uninstall the components.
    If you still have trouble there is a wonderful tool from microsoft called iFixit ( A simple google search for "iFixit" should yield a webpage - http://support.microsoft.com/mats/program_install_and_uninstall/en-us
    use the uninstaller to completely remove any troublesome components and make sure after you uninstall and after you reinstall that you restart your computer.

  • This iPod cannot be used because the Apple Mobile Device service is not

    I have a Dell 32 bit Windows XP and an iPod touch.
    Recently I tried to sync my iPod but received the following error:
    This iPod cannot be used because the Apple Mobile Device service is not started.
    So I googled the error message and someone suggested that I go to My Computer>Manage>Services>Apple Mobile Device and manually start the service.
    However when I tried to manually start the service, I got the following message:
    Error 3: The system cannot find the path specified.
    I tried reinstalling iTunes, but no help.

    Hello Jonashin,
    And welcome to Apple Discussions!
    Perhaps try re-installing just the Apple Mobile Device driver as described in this Apple support document.
    http://support.apple.com/kb/ts1538
    B-rock

  • Missing  apple mobile device driver

    I have a new Itouch that I am able to sync on my laptop but not on my desktop. When I plug the Itouch into the USB porton my desktop, it is recognized as a camera. I have installed and uninstalled the latest version of Itunes several times with no results. It appears that the only difference in the installation of Itunes between the laptop and the desktop is that it appears that I am missing the apple mobile device driver (verified by going through the apple doc #306640)on my desktop. Running Xp with service pack 2 on both computers. Why isn't this component being loaded into my desktop and where can I obtain it? Thanks.

    Try uninstalling the following items in order:
    Apple mobile device (might not be installed)
    Apple software update
    iTunes
    Quicktime
    Now restart computer.
    Now download itunes743setup and save it to your desktop.
    Disable any anti-virus and internet security.
    Now install itunes.
    If this does not work, then there is something blocking the apple mobile device from installing.
    this article from the apple support website will help turn everything off except what the computer needs. http://docs.info.apple.com/article.html?artnum=302538
    Uninstall the items previously mentioned.
    Restart the computer again.
    Then install itunes again.
    The apple mobile device driver is installed with itunes.
    Hope this helps.

  • ITunes & Apple Mobile Device Driver Not Compatible w/ Windows 64bit Systems

    In short, I spent over 2 hours on the phone tonight with Apple Support. The call was elevated to a software engineer. After several minutes he apologigized and state the Apple Mobile Device Driver is not compatible with Windows 64Bit systems.
    Therefore I can't activate or do anything for that matter. I effectivly have a $600 paper weight. I asked the engineer if they have any intention fixing it and never received a direct response.
    None of the documentation that I have found states 64bit Operating Systems are not supported. The support rep stated nor he or his collegues were unware the mobile device driver didn't support 64 bit OSs either. I consider this to be really misleading and a huge oversight on Apple's part.
    I wrapped up the call by asking him how I go about returning the device without being struck by the 10% restocking fee. He didn't know.
    Anyone have Steve's number? I sure would be nice to get at the minimum a full refund.
    I just thought everyone else should know so you don't tie up support lines and waste your time trying to find a resolution.
    Regards,
    KSPad

    OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
    What i knew about iPhone before buying it:
    What You Need
    To use iPhone, you need:
    A new two-year wireless service plan with AT&T
    A Mac or a PC with a USB 2.0 port and one of the following operating systems:
    Mac OS X version10.4.10 or later
    Windows XP Home or Professional with Service Pack 2 or later
    Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
    iTunes 7.3 or later, available at www.itunes.com
    An iTunes Store account
    An Internet connection
    You must be at least 18 years old to open a new AT&T wireless account. You will need a
    major credit card to open a new iTunes Store account.
    Yeahyeah check all that stuff;
    Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
      Windows Vista  

  • Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

    My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
    Thanks!!
    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    TOSHIBA Satellite L775D
    iTunes 11.0.1.12
    QuickTime 7.7.3
    FairPlay 2.2.32
    Apple Application Support 2.3.2
    iPod Updater Library 10.0d2
    CD Driver Not Available
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.1.3
    Apple Mobile Device Driver not found.
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number
    Current user is not an administrator.
    The current local date and time is 2013-01-08 11:16:27.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., AMD Radeon(TM) HD 6520G   
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.0.1.12 (x64) is currently running.
    iTunesHelper 11.0.1.12 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard OpenHCD USB Host Controller.  Device is working properly.
    Standard Enhanced PCI to USB Host Controller.  Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod mini running firmware version 1.4.1
    Serial Number:    JQ******S42
    <Edited By Host>

    OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
    What i knew about iPhone before buying it:
    What You Need
    To use iPhone, you need:
    A new two-year wireless service plan with AT&T
    A Mac or a PC with a USB 2.0 port and one of the following operating systems:
    Mac OS X version10.4.10 or later
    Windows XP Home or Professional with Service Pack 2 or later
    Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
    iTunes 7.3 or later, available at www.itunes.com
    An iTunes Store account
    An Internet connection
    You must be at least 18 years old to open a new AT&T wireless account. You will need a
    major credit card to open a new iTunes Store account.
    Yeahyeah check all that stuff;
    Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
      Windows Vista  

  • Apple Mobile Device Driver issues

    First let me start that I have read dozens of pages on the various Apple sites which attempt to help fix this problem - some are just plain awful, some make no sense at all (disconnect cable, do x y and x, but no instruction ever to re-connect cables - well how is that going to fix anything). Anyway my primary machine is a Vista Ultimate (32 bit) laptop, with iTunes 10.0.1.22 and the library on a NAS device. I have several iPods, including a Touch and they all connect and synch easily with iTunes. Two days ago I received an iPad and connected to this machine and got the dreaded - load drivers, errors, followed by the Driver load failed messages. Spent 1+ hours trying all the advice to no affect. The Device Manager shows no indication of the Apple Mobile Device driver and only shows the iPad for a short time under Other Devices with an Exclamation point. No note of a Mass Storage device there or in Windows Explorer. I then connected the iPad to my Windows & machine and it immediately was recognized and sync'd with iTunes. This afternoon, I went thru the same aggravation with a brand new Shuffle. No dice on the Vista machine, immediate success on the Windows 7 machine. Isn't there a SIMPLE way to get the driver installed properly under Vista. Pointed the driver process to the C:/Program Files/Common Files/Apple/Mobile Device Support/Drivers and there is some action, I see the driver, but again some process kicks in and the whole device driver failure process starts again.
    This whole process is giving me a bad taste for i_software. I consider myself a sophisticated computer user (IT professional with hands-on PC experience for 20 years).

    I agree, but I have 2.5 years on this Vista machine and upgrading it to Win7 really means tossing it - not a bad idea; but next week I migrate my work PC (XP!!) - and I can only take 1 excedrine migrane a day!

  • I am trying to reset my Apple TV.  Where to I find the Apple TV Summary page .  Thank you for your help. Gary

    I am trying to reset my Apple TV. 
    Where to I find the Apple TV Summary page . 
    Thank you for your help. Gary

    Thanks for trying to help
    I should have been clearer  My 3rd generation apple tv stoped working. Will not turn on. Battery in the remote changed, new and tested so that is not the issue. I am following the apple support directions to reset from a windows computer (directions from apple support page) and number 5 says to "clicl restore apple tv from the apple tv summary page"  which I can not find anywhere.
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  • Hi,i have the new ipad 16gb it was working fine till i went to download te new i tunes and the apple mobile device recovery mode my windows pc cant find the software to download it i need help because my ipad wont work i only see the itunes en usb symbol.

    i have the new ipad 16gb it was working fine till i went to download the new itunes and the apple mobile device recovery mode my windows pc cant find the software to download it i need help because my ipad wont work i only see the itunes and usb symbol can anybody help me.

    Try these instructions:
    http://support.apple.com/kb/TS3281
    You may also have to go to the link in the bottom paragraph if the first page instructions do not work.

  • Where can I find the Apple version of Java 6. my vertion OS X 10.8.3

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