HT4236 All photos and videos lost after first sync on Iphone 5s and cant retrieve after backup
Hi...new to this so please be gentle....plugged in my Iphone 5S to upload holiday photos and videos, the phone has sync'd them? and i clicked on backup and now i cant retrieve them at all?...tried to reset to the backup time but they are gone...any ideas or are they gone for good?
Any help would be useful thanks.
chloe_lux wrote:
I cannot figure out where I did wrong, honestly speaking.
Or, maybe it is because of the automatic sync function in iTunes? This time when I connected the iPhone with the computer, I was reminded to update iTunes - then I did so; by default, "Automatic sync when this iPhone is connected" is checked so the computer was syncing with the iPhone via iTunes. However I remember that there were notifications saying something like "this iPhone was synced to another iTunes library" and I needed to erase this iPhone to sync it to the new library - then I followed; if I cancel, I wouldn't have any option to sync my iPhone with my computer.
Do you think it is because this operation that iTunes gave me the previous sync data that didn't contain the latest photos/videos?
iphone are meant to be sync to only one iTunes library.
so you went ahead with the sync and it erase all your data?
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EZ Jim
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