HT4236 I had to completely reset my phone back to "new" at the Apple Store and the Genius told me that my PhotoStreams would download automatically back to my iPhone after the reset. They have not. Are they lost forever?
I had to completely reset my phone back to "new" at the Apple Store and the Genius told me that my PhotoStreams would download automatically back to my iPhone after the reset. They have not. Are they lost forever?
Have you logged into iCloud on the phone? If not they won't be there, also just to let you know photo stream doesn't keep your photos forever anyway. It will keep up to 1000 photo's after that it will delete the oldest photo there, it will also delete any photo that is 30 days old.
Similar Messages
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I have been trying to make a purchase from the apple store and I keep being asked to answer my security questions. I don't remember what my answers are. Is there a way to reset your questions or find out the answers to your old ones?
Yes, go to the AppleID FAQ for how to reset the questions.
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That is just the most recent problem. Other problems are the screen freezes all the time, and it won't scroll or do anything. Another is my keyboard lags as I type. another problem, is with some of my apps are constantly crashing. And It is not the apps itself per se, because my friends can be using the same app, and they are fine. Another would be emails not pushing. I will have some emails that show up, some will say I have new emails, but open to check and nothing there. Then other times i will have like 17 emails all show up at once, with some being sent days before. Another problem is my Wifi turns itself off all the time. Even when I am sitting less than 10 feet away from the router. And When I add new contacts, they are visible for a few days, then all the sudden they are nowhere to be found. Sometimes it will at least save the number in my contacts, and no name or other info. And other times it doesn't save anything. These are just a few of the many problems.
Because I got this phone shortly after the new IOS7 update, I thought since I had read about problems others were having after updating, may have been the reason I was having some initial problems. But they have only grown to more problems, and not getting better.
Has anyone else had these same problems? Do I just have a bad phone? If you have had any of these problems, were you able to get a fix and how? Any help would be greatly appreciated.
ThanksI have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.
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so i went yesterday to the apple store and they told me my battery was dying because i had apps crashing so i had to reset the phone. how do i do this?
Your post doesn't really make sense, because if all you had to do was reset the iPhone, they would have helped you do that at the Apple Store.
Are you sure "reset" is the correct verb - that "reset" is exactly what they told you to do?
Anyway, you reset the iPhone by holding the home and on/off buttons together for about 10 seconds till the Apple logo appears. -
hello i just came back from the apple store and they had to restore my phone and i just downloaded all my apps and music back but my photos that are on icloud i only got 80 out of 768 back. what do i do to get all of them back?
If you tried to restore to your iCloud backup and your photos didn't fully restore, first go to Settings>iCloud>Storage & Backup and make sure it isn't still in the process of restoring.
If the restore is complete and all your photos weren't restored, all you can do is try restoring the backup again. You might try the solution posted by ezjules in this discussion: https://discussions.apple.com/message/19518589#19518589. This involves opening the photos app after the phone restarts and you provide the passwords for your Apple IDs, then leaving it open for the remainder of the restore process. -
Just downloaded 7.2 into my Iphone 5 what a mess. Dropped called no audible notifications for email or text messages. Went to the apple store and reset phone to original specs. Now trying to restore apps and music and itunes will not recognize the phone. I have gone thur the steps for windows 7 and still nothing??? I have downloaded the newest version I itunes too.
Hi Midwestboy,
If your iPhone isn't being recognized by iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Regards,
- Brenden -
Hi
I am having problems downloading 2 purchased movies. Cars 2 & Toy Story. I had it on My iPad, then after a while the movies would not play. I went to the apple store and they deleted it and told me that all I need to do is download it again. I tried what they suggested at the apple store, but I am still not successful. It continues to tell me there is a download error. Please help! Need these movies for my 3 year old!User to user forum.
Apple is not here.
You need to contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
Hi, umm so anyways my ipod is about 2 years old now and i think the reason why it started to malfunction in the first place was because i had too much stuff on my ipod, apps, movies, and junk. But now i took it to the apple store and they were able to restore my ipod but when i go home it goes bad again and i try ot restore it on my laptop and it says it can't restore it. (11) and another thing is that when i try to turn my ipod on, it turns on to the apple logo then all of a sudden theres suppose to be the unlock screen but instead a black screen with a tiny loading sign in the middle and it keeps buffering and it never turns on. and then it shuts off with a white screen and then does the same exact thing for like 10 minutes. please help me. I dont know what to do. and my dad will be very ****** if it cant be helped..D:
Maybe here:
http://www.windowserrorhelps.com/itunes-error-11-how-can-i-fix-itunes-error-11-i nstantly
Is the iPod jailbroken? -
My I pad 2 froze, I took it to the Apple store and had it reset. Now all my purchases are gone.
I took my I pad2 to the Apple store and had it reset after it disabled "when I upgraded to IOS 7. Now all of my purchases have disappeared.
Download past purchase
http://support.apple.com/kb/HT2519 -
I just got it back from the apple store and they reset it (becuase it kept shutting down and not turning back on).
I put in a new password because i needed to start over from factory settings, but now it doesnt let me log in anymore. (I don't know if this is because it doesnt accpet my password, or I forgot my password in less than 5 minutes, or because when i typed in my new password, i typed it in wrong twice)
Command R doesnt work, all i hear is a sound, but nothing happens.What I don't understand is why it is rejecting a password I am creating.
Perhaps the password you are creating is too short, or has characters that are not allowed, or is not secure enough because it is a word in a dictionary.
FileVault may have standards for what it considers an acceptable password. If the password is part of the 128-bit encryption scheme, it might have to be 16 characters, for example. (Don't know if that is true, but it's a possibility.) Check your documentation for password requirements. -
i have a iphone 4 can and its severly damaged can i goto the apple store and they give me a replacement even if i didnt buy it there?
You can see about purchasing an out of warranty replacement if it qualifies. They certainly will not give you a replacement, since it is more than likely user damage.
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Has anyone Had an iphone start expanding out of its own case. I took it to the apple store and they said that is normal to tell you the battery is bad.
We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.
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Ever since I uploaded i0s7 I haven't been able to receive I messages or face time. I have took it to the apple store and they couldn't figure it out. I have also followed the trouble shooting from I tunes and still can't get it working
Hi,
Strikes -
Go into compositionReady and have 3 variables you will be able to set them like this
strike1 = 0;
strike2 = 0;
strike3 = 0;
So on the wrong item click have
if(strike1 == 0) {
PLAY STRIKE1 ANIMATION
strike1 = 1;
else if(strike2 == 0) {
PLAY STRIKE2 ANIMATION
strike2 = 1;
else if(strike3 == 0) {
PLAY STRIKE2 ANIMATION
strike3 = 1;
So this will make it so when the wrong item is clicked each strike will be played in order.
Random Scrolling -
You should look into the Math.Random function to make things random in edge.
This is an example of the Random function. It will generate a random number up to 100.
var random = Math.floor (Math.random () * 100);
Lose Screen Score -
So we can create another variable in compositionReady for the lose score.
score = 0;
Now when the user gains a point to add to the score you could do this code on the click
score++;
which would add 1 to the score, However you can add however much you like to the score doing "score + 2" and so on.
To edit a text with the score at the end which I'm assuming you will want to do you will use .html
so $("Text").html("You score is " + score);
I hope this helps! -
Help!! My ipod classic freeze itunes and my pc to the point of having to force shut down.Help plz i dont know what else to do, i took it to the apple store and they restore for me but when i came home it freezes itunes and my pc, i tried and older itunes, format the ipod and restore it, ran disk erros, am i missing something?! The guy at the shop told me is an "antique" , i bought it a year ago only and barely used it, i feel lile burned money, ipod classic is my favorite model, any suggestions plzzzz!!!!
Glad 7.7.1 worked for you, I updated itunes on my macbook, and every time i try to sync the music to my ipod classic, it goes for 23 songs and then it freezes and I get "Cannot read or write to this disk", and it ejects it. I tried uninstalling itunes, reinstalling an earlier version (7.6.2) same problem, plus a new issue with itunes. (It was a clean uninstall, btw, I got everything cleaned out, I think, lol). Video's transfer fine. And no good way to get ahold of apple. That's great. If I have no music on my ipod, it's useless. Think they'll give me my money back? (lol)
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Hello, I'm new in Apple Support Communities
Most of my e-mail goes to Junk e-mail..! I have tried the rules suggestion as soluiton of the problem, but I don't see any rules to be removed. I went to the Apple store and they couldn't resolve the problem ...Help!!! Any other suggestion?Is it being marked by your email provider? Check the raw headers and see if there is an x-spam header.
If so, you can disable Mail trusting spam headers in the Junk preferences.
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