HT4245 Don't work FaceTime in my Macbook Air

I buy a new MacBook Air (it come with FaceTime), I have Iphone 4S too. Its impossible make conection throught FaceTime! I try call and make one ringer and the call its down. In my BookAir say: Its not avalable for FaceTime and my Iphone show the lost call!! what can I do for fix this? The Macbook Air have one account and my phone have other.
Thanks,

Here is a guide for troubleshooting FaceTime: http://support.apple.com/kb/TS3367.

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