HT4259 We decided to set the Air Port Express in a room using only the power outlet and relying on the existing wifi signal...we have a verizon modem and didn't want to mess with connecting the Air port express directly to the verizon device.  It didn't w

I bought a Air Port Express device from Apple yesterday.  We decided to set the Air port device in a room near the router to use as a wifi extender to areas of the house where the signal is weak.  In our discussion with Josh, the Apple Rep.  he explained how it can either be connector to the router or use in another room relying on the existing wifi signal to extend it further into the house.  We have verizon DSL.  Our town is very small...no cable provided so we are lucky to have what we have...some areas of our town can't even get what we have.  We, didn't want to connect it directly to the Verizon device (router)....we followed the directions from Josh as well as the explicit directions provided by Apple support...it didn't work. We keep getting an error message.  Does anyone have any advice ?  Any help would be greatly appreciated.  Please speak in "Laymen's terms"  I am not technically savy....but..am determined to get this set up.  Thanks to anyone, in advance!
Signed,
MEAbeep

In our discussion with Josh, the Apple Rep.  he explained how it can either be connector to the router or use in another room relying on the existing wifi signal to extend it further into the house.
Unfortunately, it appears that Josh was not aware that the AirPort Express can only "extend" a wireless signal from another Apple router.
From Apple's literature:
Extend an existing Wi-Fi network’s range.
If you already have a wireless network in your home and want to extend its range, AirPort Express can help. Just place it in range of your primary base station — an AirPort Extreme, Time Capsule, or another AirPort Express — and near the area where you want your wireless connection. Launch the easy-to-use AirPort Utility app on your iOS device or Mac, and you’re mere minutes away from long-range Wi-Fi enjoyment.
The AirPort Express is not compatible with a Verizon product for this purpose.
Your might want to have another conversation with Josh to ask his advice on how best to proceed at this point.
If you do decide to keep the AirPort Express, it will be necessary to connect it to your Verizon router using a wired Ethernet cable connection if you want the Express to provide more wireless signal coverage.

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