HT4311 Hi, I am trying to use my phone in Japan. It is a PAYG phone purchased directly from the Apple web store currently with Vodafone. Have tried to purchase a sim in Japan but can not do. Help please! I feel as if I have wasted my money! Bought 5 iPads

Hi again,
I have purchased 5 iPads and 1 iPhone 4S in the UK thinking if I invest in an Apple top of the range I am covered worldwide for usage. Apparently not!
Got the phone as a PAYG and use with vodaphone, but got it direct from Apple.
Any help to buy a microchip from Japan would be much appreciated.
I feel as if I have wasted my money.
David

Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add.

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