HT4352 Apple TV and AirPlay/home sharing

Why won't my Apple TV recognize any of my devices? Home sharing is turned on and they're all on the same wifi network...also, how do I know if I have a 1st 2nd or 3rd gen Apple TV?

If you have the 3rd Gen Apple TV here is some troubleshotting options.
http://manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf

Similar Messages

  • HT204291 I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with

    I've done all of the above but I'm still displaying the message: to access your iTunes library on Apple TV, turn on home sharing in iTunes on your computer using ....... My home sharing is on ???? Confused, I've restarted and reset Apple TV with no change

    You mention doing all of the above, what would that be exactly?
    The article linked above is for airplay, have you checked home sharing tips?
    http://support.apple.com/kb/ts2972

  • I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    I cannot see my itunes library on the main menu under computers despite the network being active and the home sharing on on both the devices the mac and apple tv. Any ideas?

    Hi Monty,
    Sorry to say it, but this is normal for Apple TVs. I've owned a TV2 and a TV3, and neither lasted for an entire year. They are quite fragile and of low quality, and as you can see here, quite fussy even when they work. The wi-fi receiver on these are cheap and unreliable.
    Consider the $99 an annual rental fee. They rarely work for a whole year, so if you are going to use the platform, you will have to replace them constantly.
    Also, when one dies under warranty, never, never send it to Apple for repair. Go to the Apple Store for replacement. I sent my ATV3 in for warranty repair using a box sent to me by Apple, and although FedEx tracking showed it was accepted by Apple, it was never seen again. Apple won't replace it or even return my calls.

  • Home sharing stops working with Apple TV after about one hour.. Apple TV drops my MAC and says Home Sharing not available.

    Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
    I have home sharing turned on in iTunes 10 no issues their
    Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
    Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
    About an hour later, home sharing shows up in Apple TV again..
    Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

    Hey there, Ihave the latest firmware update on my Apple TV 2. I have Lion with latest updates installed.
    I have home sharing turned on in iTunes 10 no issues their
    Network is set up as such.. Apple TV hardwired with Ethernet Cable, MAC where iTunes resides is WiFi on a dual band wireless N network. No dropped connections, network showing in perfect connected status.. All other home networking functions working perfectly. No wireless or ethernet disruptions.
    Apple TV works perfect for about one hour then all of a sudden stops and says home sharing is turned off.. but it's not. Double checked iTunes on the MAC, home sharing still set up no issues. I restart iTunes.. does not help, reboot MAC does not help. Reset Apple TV doesn't help.
    About an hour later, home sharing shows up in Apple TV again..
    Anyone else experience this? Any thoughts as to why Home Sharing on the Apple TV stops by itself when no changes are occuring?

  • TS2972 enable my tv entertainment provider on my home network - then updated "a newer" modem and now home sharing just stopped home sharing

    Only 2 changes to my home network set up: #1 - I installed a "new model modem" recommended by my ISP provided, and #2 I had my tv entertainment provider install their modem to the TV receiver box for accessing my home network and now home sharing will not home share. 
    I original had enabled, and all devices are still set up for home share - that's laptops, iphones, ipods, and ipads.
    Any suggestions?  I understand these modem most have ports 123, 3689, and 5353 opened for itunes and the home sharing.
    Now I am stumped on how to verify these settings.
    Is it possible for me to verify these ports on these modems; how?  Or is it just wiser to contact these providers and have their technicans investigate this issue?  OR is it possible I am missing an even easier route to cure this ailment I have created unintentionally in my quest for connectivity between all things electronically capable and on the same secure network?
    Oh, using PC w/WDW7 if this helps, and one other annoying detail, which confuses this entire issue of mine, the Home Share, pops on for a few minutes, and then disappears.  So yes, I am confused, it is there, and then it is not!.

    Scan the Support Community sites. Apple TV losing connection is prevalent. The many postings point out the problem occurs with Apple TV1,2and 3; with different brands of router including Airport Extreme; from current and past versions of iTunes; after varying periods of working well.....minutes, hours, days; losing connection with Home Sharing and loosing Airplay; whether the router and Apple TV are in same room or separated by distance; after trying innumerable posted 'fixes'; after exchanging for a new Apple TV.
    Readers, please don't post a fix until you check it works for atleast a week.

  • Changed routers and now home sharing libraries are not found.

    I have recently changed routers in my home and now my home sharing library is not found . I have checked IP address I have connection and when home sharing is turned on the nextwork name pops up on the screen. however none of my movies or libraries are there and it times out. All worked fine before I changed the router and the only reason I changed was due to the old router being 15 years old and I would loose connection about every 15 to 30 min when streaming. please help Apple support says it the router , router support says its apple, router is NETGEAR N60 Duel Band

    Welcome to the Apple Community.
    It may be your router settings, but as you were having some issues prior to changing your router, it may well be interference, start by trying a different wifi channel.

  • TS2972 access your itunes on apple tv, turn on home sharing in itunes on your computer using "iTunes account"

    I've had the apple tv 2 since the week it came out and haven't had much trouble with it until now. I haven't changed anything with my network settings. I have noticed the apple tv light seems to turn on at random times now when not being used. Now just about every time I try to access my iTunes library I get "To access your itunes on apple tv, turn on home sharing in itunes on your computer using (my account name)". My iTunes library is not listed. If I restart iTunes my computer with iTunes open will now be listed but when I select it it tries to connect them errors out. If I restart the computer then everything works fine. That is until next time I try to connect and I have to do it all over again. I don't want to have to restart my computer every time I use the apple tv. Any idea why this just started happening? Everything has worked until now. Bug in the latest iTunes maybe?
    Thanks.

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first.

  • Apple tv not recognising home sharing with mac book air

    Apple TV has worked fine in the past but now it is saying I need to turn on home sharing to find my computer. Home sharing is turned on my MacBook Air - nothing has changed since it last worked. I turned Apple Tv on and off again and tunrned home sharing on and off but still no go. Any advice appreciated.

    Hi there Keryn62,
    It sounds like you haven't changed anything, but you are unable to use Home Sharing between your Apple TV and your computer, even though you have verified that they are both signed into the same Apple ID. I would use the rest of the troubleshooting in the following article:
    Troubleshooting Home Sharing
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • TS2972 I got a new computer.  Apple TV states "to access your itunes on apple TV, turn on home sharing using..  I have done this. Still does not work

    I got a new computer.  Apple TV states "to access your itunes on apple TV, turn on home sharing using..  I have done this. Still does not work.  Can anyone advise me on why - it was all working great before i switched computers

    You mention doing all of the above, what would that be exactly?
    The article linked above is for airplay, have you checked home sharing tips?
    http://support.apple.com/kb/ts2972

  • HT4352 how do I do home sharing with version 11 of iTunes?

    How do I do home sharing with version 11 of iTuess, Apple only tells me version 10.2

    Morning Saintine,
    Thanks for using Apple Support Communities.
    Home Sharing enables you to stream or transfer music, movies, TV shows, apps, and more among up to five authorized computers in your household. To do so, you will need to Turn on Home Sharing on each computer using the same Apple ID.
    Understanding Home Sharing
    http://support.apple.com/kb/HT3819
    Hope this helps,
    Mario

  • HT4352 How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

    How can I get Home Sharing turned on my Apple TV if I have lost my remote control and my remote apps on my ipad and iphone can not get access to my apple tv, only my itunes.

    You can't, you will need to get a new remote.

  • On my apple tv it says "to access iTunes library, turn on home sharing. I've done this and my home sharing is turned on my computer, but there are no computers being listed under the computer option on my apple tv? How do I connect them?

    Does anyone know how to get homesharing working right? I have it on my computer and it shows that it is sharing, but on my apple tv it says that it is not working when I look under the computer tabs...?

    You mention doing all of the above, what would that be exactly?
    The article linked above is for airplay, have you checked home sharing tips?
    http://support.apple.com/kb/ts2972

  • No airplay and no home sharing in IOS5

    I do not get this,  after upgrading to IOS5 and I no longer get Airplay on my iPad, nor Home Sharing on Apple tv2. I have rebooted ATV2 and iPad, no luck. They are all on the same network, iMac/iPad are wireless and ATV2 are wired. Same subnet and same router.
    Anyone with any suggestion (iI have also tried to turn off/on Airplay on ATV2)
    And, yes, the same stuff worked before I upgraded to IOS 5, but then all were wireless, I did put ATV2 back on wireless, but with the same result.

    Solution found !
    Saw another thread where someone booted the router, tried the same and voila !
    Airplay in IOS 5 is very, vey nice, got to download real racing 2 hd now if you will excuse me...:-)

  • HT2688 I have an Apple Id for my Itunes, and my children have a different Apple ID for theirs.  To home share, do I need to change one of the IDs for ITunes, or can we simply have a common Apple ID just for home sharing?  Thanks.

    I think the title says it all.  We have different Apple IDs on two computers for two users.  To home share, is it necessary to change one of the Apple IDs to match the other, or can this be done just for purposes of home sharing -- i.e., select one Apple ID as the common ID just for purposes of home sharing.
    Thanks,
    Eric

    Personally, I'd keep it simple and keep the same one.

  • My apple tv and my macbook share the same itunes e-mail address type login.  The apple tv does not see my macbook.  I have been into itunes and set home sharing but I still have no access to my music or pictures.  any ideas?

    my apple tv and my macbook share the same e-mail address type login.  I have been into itunes and set to allow home sharing.  my devices do not see each other.  Any ideas?

    Have you enabled home-sharing on the ATV?
    See if this helps
    http://support.apple.com/kb/TS2972?viewlocale=en_US&locale=en_US

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