HT4352 I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

Welcome to the Apple Community.
Have you updated to the latest version of the Remote App.

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I have disabled my security on my ipod and when ulocking it is asking me for a ulock code how can i fix this?

does anyone have any idea of how to fix this or disable the password

Restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
Regards.

I have purchase the Batman trilogy in HD but when I try to download them an error comes out and stops the downloads, and when I hit resume it starts all over again. How can I fix this problem?

I was downloading the trilogy as we speak and out of the sudden the download stops and it says there is an error. I try and resume the download but it starts all over again.

Hi tella7,
If you are having issues downloading purchased content from the iTunes Store, you may find the following article helpful:
Apple Support: Resolve issues between iTunes and security software
http://support.apple.com/kb/TS3125
Regards,
- Brenden

The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?

The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi. How can I fix this problem?

Follow the steps in the article below to try and resolve the issue:
iOS: Wi-Fi settings grayed out or dim
If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
Hope this helps

HT1296 I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?

You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device.

I have an ipad, when I watch a video the audio does not match up with the video, how can I fix this?

I have an ipad and when I watch a video the audio does not match up with the video, how can I fix this?

Hello there, graciecloyd.
The following Knowledge Base article offers a few steps to try when an application is not functioning as expected:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
On Step 2, close all applicaitons that are open. On Step 3, if the restart doesn't help resolve the issue, you may also want to try the Reset step in that article as well.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?

Hi I have itunes UK on my lap top and my daughter has been bought an Itunes USA gift card how can I use this please?

Gift cards can only be used in the country in which they are purchased - so in order to use a US gift card you would need to have a US iTunes account.

I have photoshop elements 12 and when I use the font it crashes the program, how can I fix this?

I have photoshop elements 12 and when I use the font tool it crashes the program, how can I fix this?I have a macbook pro

Use the crop tool.
On the tool's option bar, type 300 px & 200 px, and the desired resolution.

I have a ipad mini and it says that it has perect wifi yet when i go into safari it says unable to connect with the server how can i fix this?

I have a ipad mini and i have had it for less then a year, it says that i have perfect wifi up in the left corner where the wifi is always at but when ever i go into the built in safari it says that it is unable to connect with the server. How can i fix this because with out it connecting to the server or internet it is kind of useless to me. I do have ios7 if that helps

The wifi symbol only indicates the presence/signal strength of wifi. Not that you are connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Every time I turn on my computer and open Firefox all my add ons are open in tabs and I have to enable all of them all the time, how can I fix this?

I'm using Firefox v. 20.0.1 and Windows 7 Home premium 64 bit.

Which security software (firewall, anti-virus) do you have?
It should be necessary to confirm that you want to install third-party extensions.<br />
This usually indicates that other software is messing with files in the profile folder and is corrupting them.<br />
This can either be the extensions.sqlite database file or the prefs.js that stores first run prefs (the first is the most likely cause).
Do you have any cleanup software running on a schedule that may be causing this?
Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.
If this hasn't helped then also try to delete the addons.sqlite file.

My home button only works occasionally when the iPod is llocked, and not at all when unlocked. How can I fix this?

I just got this iPod 36 hours ago, and it is already broken. I'm really frustrated because this is the fifth time a replacement device has broken right out of the box, and I have to reboot to switch between apps. once i get in an app, I'm stuck there. I think it's a software issue, because the home button works inconsistently when the device is locked. Please help ASAP!

Hello,
I am currently an owner of an Ipod Touch 4th generation. I see you are having problems with your Ipod Touch, so I will try to find a solution to your problem.
Hold down the Sleep/Wake and Home buttons for at least 10sec. or until Apple logo appears (Nothing will be lost, this is just a "Hard Reset")
Hope that helps!
If none of the above solutions work, can you please respond back ASAP as I will try to find another solution to your problem (This might even help others with the same problem!)
Cheers!
Pizza98704

My ipod nano 7th generation won't turn on and is not recognized when I connect to my laptop. How can I fix this?

Also, I charged it overnight after it stopped working, so I believe the battery is full. iPod was not dropped or damaged, did not get wet.

I'm interested in the same answer because I'm having the same problem and I've just bought my ipod 2 weeks ago. I has happened a couple of times.

When I turned on my ipad the screen is scrolling grey and white veritcal lines. I can't power it off. How can I fix this?

When I turned on my ipad the screen is scrolling grey and white veritcal lines. I turned on the ipad and plugged it up, when I touched the button on the bottom, it flashed as if the screen was coming up, but instead it scrolled grey and white lines, halfway across the screen and has been doing so for about an hour now. How can I fix this? I need it for school. Am I going to have to send it back? And if so, will they send me a replacement while I am waiting for mines to be fixed?

Janellie_love-
You might connect the iPad to its wall charger for half an hour, to be sure there is enough juice to get started.
That sounds like an internal problem, as you suspect. If you can show it to an Apple Store Genius, you may get a replacement on the spot.
If there is no Apple Store near you, look for an Apple Authorized Repair Center. There may be one in your city. I do not know how long it would take, or if a "loaner" would be available. Whether they can fix it on site would depend on what the problem is. <Apple Authorized Repair Centers>
One thing you can try is to reset (reboot) the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. If it works, the iPad will restart after a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred

I have downloaded Disney HD tv to my sons ipod touch, but when he goes to watch it on his ipod we get the following error "Please check your connection and restart the application" or cannot connect to server". How can I fix this?

I have downloaded Disney HD tv shows to my son ipod touch, but when he goes to to watch it we get the following error message " or "cannot connect to the server" How can we fix this? Thank you

You have to enter the Apple ID and password. You are running into the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.

HT4178 Mac server OSX 10.8.2 Netistall doesn't have image, how can I fix this?

I tried to switch on Netinstall on just on just brand new Apple mini server, all the data have filed and green light is on, except of Netinstall which requesting me to add an image and file in the library/netboot/ is empty for that. If even I try to add it on the NEtinstall page, there small gear tab blanked and cn not modified at all whatever I did, I have not modified any thing there - so that is suprice why on the new apple happening with me that, may be a problem in a software or I just don't know somne thing. On the apple support page also there is no information for OSX10.8.2 server how can I fix this problem, Could some one explain how is possible to finaly make an image and make netinsall to work, I will be much appreciated for that,

You need to create a NetInstall image using System Image Utility. You can launch it from the "Tools" menu of Server.app.
To use System Image Utility, you will need an installed volume, or an Install Mac OS X application from the Mac App Store.

HT4352 I have turned home share on my iPhone and my Apple TV and the remote app doesn't work all of the sudden. How can I fix this?

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