HT4354 My sleep/wake button suddenly stopped working. Is this a common occurance in ipod nano's 6th generation?

Recently I was listening to my music, and when I went to change to a different song, I wasn't able to wake my ipod with the sleep/wake button. It's like it's not even there anymore. And when I shake my ipod I hear this rattling sound, which i'm pretty sure means that it's broken. But why is this happening, it's happened to a couple of my friends ipods, and I haven't even had mine a year. Is there anyway that I can fix this?

I had exactly the same problem. I took it to the Apple Store and they peered up inside and said I had "obviously used some corrosive liquid" on it, so the problem was not covered by the warranty. I have no idea what "corrosive liquid" it could have been--I am very careful with my iPod, keeping it in a case, etc. The only thing I could think of was sweat from the gym, but they said that wouldn't do it. So they basically gave me a replacement one but charged me $150! I have been extra careful with the replacement one, but after 2 weeks, it is having exactly the same problem.
I just did a hard reset (held down the Sleep/Wake button and Home button simultaneously until the Apple Logo appears. Now it kinda works sometimes. Sometimes I have to push the button multiple times before it goes to sleep.
This is extremely frustrating as I am very careful in handling it. Makes me think there is some other problem with it, or these things are just so fragile they can't take the wear and tear of normal use.

Similar Messages

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • My sleep/wake button has stopped working, where do I get it fixed

    My sleep/wake button has stoped working. Where do I get it fixed and how do I know if it's under warrenty ?

    Answers to both [How to get repaired and warranty] Either Contact AppleCare Support - Numbers are on the Apple Site
    OR
    Set up an appointment with an Apple Retail Store
    Best of Luck

  • IPhone 4S, sleep/wake button isn't working.

    My IPhone 4S sleep/wake button suddenly stopped working.  I cannot even reset it.  Is there a fix I can do or do I need to take it to the Apple store?

    you can try to restore it if you can still click the button but it just isnt responding or if the button is stuck you can take it to apple retail store

  • HT1430 I am unable to reset my phone as the sleep/wake button does not work????

    My sleep/wake button has stopped working.  I have checked the support site and it states to reset but I can't as the button does not operate.  Do I need my phone repaired?

    Yes. If something is broken, you generally have to get it fixed before it will work again.

  • HT204266 Why did my lock button suddenly stop working?

    I just recently bought the Iphone 5. Its only been a couple of months and my lock button suddenly stopped working. My Iphone 5 isnt the only one that has done this, I know many other people whose phones have done the same thing. Does anyone know why they are doing this?

    Hey destinyw12,
    I'd take a look at the iPhone hardware troubleshooting article to see if you can resolve the issue with your Sleep/Wake button:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Specifically, you'll want to look into the section titled "Buttons and Switches" which will be applicable to your situation.
    Take care,
    David

  • IPhone top sleep/wake button is not working & Apple Logo screen at startup

    I have the original iphone. I have two problems, both just happened tonight at the same time. For seemingly no reason just my iphone external top sleep/wake button is not working. I tried powering the phone off and back on. I tried resetting my iphone, and restoring it. I made sure my Iphone software is up to date. None of these remedies have fixed the button. The button doesn't look broken, it pushes in and out, it just doesn't work anymore.
    Second problem is, after I power my iphone off and then back on, the Apple logo screen will continue to flash on and off indefinitely. The only way to get my home screen to appear is to connect my iphone to my computer. Then it wants to sync. After syncing it then asks if I want to "power off" or "cancel". Huh, why does is it doing that? To turn my iphone off I am pressing my Home button down until it shuts off, since I can't power off with the top black button. Is that the reason my phone is having the second problem, because I am powering off with the Home button? Could it be my second problem is not a problem?
    My iphone 1 year warranty is over. I can't call Apple Care, there is no apple store near me. I need a solution I can do at home myself. Please help. Even if you think the answer is obvious please suggest it to me. Before tonight nothing was wrong with my iPhone. It all started after I let my 6 and 7 year old nephews play with Google Maps on my phone for like 10 minutes - supervised. I consider myself to be a pretty Apple tech savvy guy, yet I can't figure out if they broke my iphone somehow, nor can I fix these two problems. Please help!

    Jason,
    I'm afraid I have good and bad news. Apple sent me a new original iphone. So that takes care of me but does not take care of the issue for so many people like you. I do not know if you can purchase the Apple Care plan at this time. Look into that. It really is worth it. Apple products require Apple technicians in the rare case the breakdown. Apple did not offer me an explanation of how they'll fix my phone or even saying why they sent me a new one. I synced it with Itunes and all my personalizations and apps are loaded back on it. It's like my old phone only shinyer and probably going to last me longer than the old one.
    I found out Apple Care covers the Iphone for 2 years past it's purchase date. So I would think that you could buy Apple Care even if you had it for like a year. Then it would at least cover you until the 2 year mark, which after that we're on our own(?). Please let me/us know if you were able to buy Apple Care protection and if they fixed your problem. I am impressed they got me a new phone so fast. I still love Apple.

  • HT201401 Sleep/Wake button is not working. Do you have any suggestions how can I fix this?

    Hi, I bought an iPhone5 in Sydney on 17 Sep 2012 (through Apple online store-Weborder no. W425361396) while I was studying there. Now I already went back to my home country (Thailand). And I got a problem with my iPhone5. The Sleep/Wake button is not working. Do you have any suggestions how can I fix this?
    Looking forward to hear from you.
    Best regards,
    Apiradee

    You will have to return the iPhone to Australia .The iPhone warranty is not international .
    Warranty and service is only provided in Country of original sale
    You could try a reset followed if required by a restore initially with backup and then again if required as new
    If that makes no difference it will be a hardware issue and you will have to return it to Australia

  • Sleep/Wake button doesn't work

    I just got my iPod touch yesterday, and the Sleep/Wake button worked for a while... but then after syncing the touch to my computer a second time, the sleep/wake button doesn't work anymore. I can't put the iPod in sleep mode, and I can't turn it off either, and I can't do a hard reset (or whatever it's called when you hold both the buttons down). I've reset using iTunes and through the iPod itself, and it isn't solving the problem.
    Any ideas?

    Hi Bayyar:
    Try reading this thread:
    http://discussions.apple.com/thread.jspa?messageID=5475024&#5475024

  • My IPad Mini Wont Turn On even with the sleep/wake button trick wont work

    My IPad Mini Wont Turn On even with the sleep/wake button trick wont work.
    what do i do?

    It sounds like it's time to get Apple to check it out for you ...
    Apple Support
    http://www.apple.com/support/
    Apple Retail Store - Genius Bar
    http://www.apple.com/retail/geniusbar/

  • HT201263 Ok so that answers my question how to restore her phone and I realize she will lose all information, which is fine..but what if the sleep/wake button doesn't work?

    So I have the directions to restore her old phone and realize her info will be lost..ok..but how can I restore it if her sleep/wake button is not working?

    You can back up your phone to itunes on the computer before restoring so that data wont be lost. Once the phone if saftely backed up you click on the "iphone" section to find her phone details. There is a button that says "restore". CLick on it and the phone will restore

  • HT1430 How do you turn off your phone if the sleep/wake button doesn't work anymore?

    How do you turn off your phone if your sleep/wake button doesn't work anymore?

    If a reset doesnt fix it (which it wont - that is likely a hardware issue), then get warranty service.
    http://www.apple.com/support/contact/
    1-800-MY-APPLE (1-800-692-7753)

  • HT201263 how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    how can i go to DFU mode if my sleep/wake button doesn't work? my phones been stuck on the logo for too long.

    You can't. Either get your phone fixed at a third-party repair shop, or go to an Apple store & they will replace your phone for US $199.

  • My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    My sleep/wake button doesn't work on my iPhone 4 is there any apps I can download to make it sleep

    There isn't anything you can do about that except to get the sleep/wake button fixed. It is an integral part of the phone and is used for troubleshooting steps as well. Using a device without one is just waiting for trouble. However, if you want to, you can go to Settings>General>Accessibility and turn on Assistive Touch. Then to lock the phone, tap on the Assistive touch button, tap on Device, then tap on Lock screen.

  • HT1430 My sleep/wake button doesn't work.

    My sleep/wake button doesn't work. I cannot believe that there is no alternate way to reset my ipod? My wifi is not working (it's "greyed out") and one of the restore suggestions involves restarting it.

    Just try :
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

Maybe you are looking for

  • How to distinquish different versions of QT in AS

    Hi all, In trying to debug an Applescript using QuickTime, I've run across an issue I'm not sure how to solve in AS. I have both QuickTime 5.0.2 in Classic, and QT Pro 6.5.3 in Mac OSX 10.2.8. When I run test scripts with QT Pro 6.5.3 already up, the

  • My online number in my account is also used by som...

    Hello from the Netherlands, Yesterday i bought an online number for skype. I was able to choose from several telephone numbers. I choosed one. I payed etc. Also in my account overview under online number you can see the number i choosed. When I call

  • Videos with no sound!

    i have a 30gb ipod video, but i cant get the videos to play with sound? what do i do?

  • What to do with all the disks left on my computer after application install

    I have been using the Mac for a year now (very happy overall), but am still a bit confused by what exactly the whole disk icon left over after an install is about. And then what about the .dmg and .pkg scene? After I install a new application I have

  • How to turn off vibrate for alarm on iphone 5 ios 6?

    with the release of the iphone 5, apple changed the dock connection...so i can no longer use it with my ihome alarm clock without an adapter. since apple has not yet made available the adapter, i've been using alarm in the clock app to wake-up. i lov