HT4356 Can't find air printer: Help?

IPad can't find air printer. Both are connected.

Without any details all we can do is guess and offer general suggestions. Have you worked through all the troubleshooting steps in the support article from which you came? Confirmed that your printer supports AirPrint? Checked with the printer manufacturer to see if there is any firmware update available/necessary?
Regards.

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Tried to print from ipad4 with wifi printer. Saying can't find air printer. Printer on and it has printed previously.

Tried to print from my ipad 4 but saying can't find air printer. It has printed before.

Sharonanthony-
First, try double-clicking your Home button. A row of recent Apps will line up along the bottom of the screen. Scroll across and look for the Print Center icon. If it is there, you should be able to delete any print job that might be hanging it up.
If you can access the internet, then you should have a good connection to a printer that is using the same WiFi. If you do not have your normal connection to the internet, then I suggest you unplug your WiFi router for a few seconds. Then reset the iPad's network at Settings-General-Reset-Reset Network Settings. You will need to reconnect the iPad to WiFi.
Fred

Ipad3 can't find hp7510 printer help

can any body please help.the printer is connected wirelessly and works with my lap top and the eprint app I have downloaded.but won't show up when your on say safari and want to print,it just shows air printer not found.and printer soft wear is up to date

iOS AirPrint Printers http://support.apple.com/kb/HT4356
How to Print from Your iPad: Summary of Printer and Printing Options
http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
Print from iPad / iPhone without AirPrint
http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
How to Enable AirPrint on a Mac and Use Any Printer
http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
iPad Power: How to Print
http://www.macworld.com/article/1160312/ipad_printing.html
Check out these print apps for the iPad.
Print Utility for iPad ($3.99) http://itunes.apple.com/us/app/print-utility-for-ipad/id422858586?mt=8
Print Agent Pro for iPad ($5.99) http://itunes.apple.com/us/app/print-agent-pro-for-ipad/id421782942?mt=8 Print Agent Pro can print to many non-AirPrint and non-wireless printers on your network, even if they are only connected to a Mac or PC via USB.
 Cheers, Tom

Response-can not find air printer

I can print on my iPad 2 only when I have the option to open in another application. When I don't have an option to open in another application it will not print at all and says air printer not found. I know the printer is set up and wifi is accurate since I can print when I can open in another application. Example: if I try to print from mail, photos it doesn't give me an option to print in another application and it says no air printer found. Can anyone help me so I can print anytime?

What type of printer is it that you are using? As far as ipad printing there are 2 methods of printing, airprint, and eprint home and biz. The type of router you are using can also have an effect, so if you do have that available it would help out.
Airprinting is only supported by newer model printers, and is built in to iOS in most of the Apple apps (photos, safari, notes etc). This is usually the easiest method if your printer supports it, but it is limited in what options it gives you.
Eprint home and biz is a free app in the app store made by HP that adds far more options when printing (paper size, image size, paper type etc), as well as allowing it to print to most networked hp printers, even those that are a few years old. The limitation to this is that you must open things in the app to print them.
Jon-W
I work on behalf of HP
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Airprint ipad3 can't find hp7510 printer - help

My ipad can't find my HP7510 printer, which is airprint compatable. I can print from my PC and I can print from eprint on my ipad. Why can't my ipad find my hp7510 via airprint? Can anyone help as I have been working on this all day and pulling my hair out!

Your HP Photosmart 7510 ought to work with AirPrint, so the only uncertainty is your router. It must support Bonjour for AirPrint to work. All Apple AirPort base stations do (obviously) but most others should as long as they are fairly new. They may require a firmware update for AirPrint to function though.
I am not familiar with yours and its website yields almost no information about AirPrint compatibility.
There is firmware available for it, but I have no idea how it is uploaded to the router. See this:
http://www.zyxel.com/support/download_library/product/nbg_419n_7.shtml
ZyXEL also has a user support forum here: http://forum.zyxel.com
Perhaps you could find someone more knowledgeable about it on that site.

Can not find air printer,but friends iPhone does?

CChange my wifi to shaw and now my ipad and iPhone do not find my air printer, but my friends iPhone does? ***?

Yep, here you go
http://support.apple.com/kb/ht4356

Can not find air printer - using epson wf 3520 connected via wifi

Hardware: macbook air
Software: Osx 10.9.5
Epson printer wf3520 connected via wifi is working - latest printer software installed
-when trying to add an air printer sometimes its showing up under bonjour - usually its not showing as available printer
-when it is installed and I try to print I get the message "printer not connected"
Any help how to install it correctly?

Hi wolfgangfromhildesheim,
If you've gone through the article that Allen provided, have gotten through to the step where you reset your printing system, and the issue persists, then the next step in the article is for you to contact the printer manufacturer for further assistance.
If you're unable to print
Check these things if you are unable to print, or if you see the message "No AirPrint Printers Found."
Make sure your printer has paper, and enough ink or toner installed.
Make sure your printer is connected to the same Wi-Fi network as your iOS device.
Make sure your printer has power and is turned on. Try turning your printer off and then back on again to see if it resolves your issue.
Check to see if your printer has any error lights or indicators displayed on the printer's control panel. Check the documentation that came with your printer to clear any errors displayed.
Check with your printer's manufacturer to see if any firmware updates are available for your printer. Check your printer's documentation or contact the printer vendor for more information. A firmware update may be available, even if you just bought your printer.
About AirPrint - Apple Support
Take care,
Alex H.

HT4356 I have a cannon mg3120 air printer and it is connected to my wifi but my iPad can not find a printer, what can I do

I have a cannon mg3120 air printer and it is connected to my wifi but my iPad can not find a printer, what can I do

1. Reboot iPad
2. Reboot router

HT4437 Can't find air play to connect my Bose sound link air can anyone help ios7 I think

Hi can anybody help can't find air play icon so I can play music through a Bose sound link air

The speakers and your iPad must be active on the same WiFi network before the AirPlay icon will appear. Have you followed the directions from Bose to set up WiFi on the SoundLink?
http://worldwide.bose.com/downloads/en/web/bose_soundlink_air_download/page.html

HT4356 I can't get air print to work from my iPhone 4. I've verified everything. Th phone gets WIFI from AT&T. Computer's WIFI through Netgear, Charter. How do I resolve this?

I can't get air print to work from my iPhone 4. I have newest phone operating system, and the phone is air print enabled.
The phone gets WIFI from AT&T. My computer, to which my printer is wirelessly connected, gets WIFI from Charter Communications and a Netgear router.
That must be the problem. How do I resolve that?

For Airprint to work your iPhone and printer must be on the same local network. Your printer must support Airprint (see here for list: http://support.apple.com/kb/ht4356).
Can you connect your iPhone to the Netgear router WiFi?

MacBook Air can't find my printer

Let me preface this by first stating that I am not technically savvy. Turning a computer on and off is about it for me. So I just purchased the HP 6835, took it out of the box and have been attempting to set it up. Everything appears to work fine by my Macbook Air can't find the printer. I've been trying to get this to find it for hours, reading almost everything. I then looked at the box it came in and it reads on the box that this Printer Supports OSX v10.9 Mavericks. My Macbook Air is running OSX Yosemite v10.10.3, is this why my Macbook can't locate the printer? If this is not the answer, any ideas would be great. Thanks, David

The printer shows up as its own wireless network in the list of networks
It shouldn't.
OS X: Connecting a Wi-Fi printer to your Wi-Fi network

HT4356 Before using this latest OS, I still can use the air print, and now Always "Air Printer not found" ???

Dear All,
When I used OS 5 version, I still can use the air printer with no problem and very easy, now I can use it after using the latest OS. Anyone can suggest me?
Thx
Hari - Indonesia

Sorry to all, the problem already solved, I forgot to turn on the wifi on my Ipad....so after I turn it on....everything is clear....thx to all for your attention....regards.

I just bought an hp6500a printer and my ipad2 won't print. It says it can't find a printer. Does anyone know how to get it to print?

I need help to print. I just bought an hp6500a printer and my iPad 2 says it can't find a printer. My iMac pro is printing to it wirelessly. Help!

Just up late weighing in on this question.
I have a HP6500a. I called for help in setting up the "Air Print" facility from HP itself. 1 800 474 6836 They were great. Its complex but they have a special "Air Print" division. Ask the representative who comes on to be transferred there right away. (Unfortunately I have three conflicting computers on the same Air Print system, so I've been there a few times until everything got sorted out). I thought HP told me to install an HP Air print App on my home screen but right now I can't find it . Guess I got too many Apps! (Oh right there is a search function, but I just tried HP or Air Print and came up empty!).
Good Luck...sorry I don't remember the exact details of setting my unit up, but it does depend upon what ISP you have.

Can't find wireless printer with E2000 router

I have a Dell Inspiron 1720 (running Vista Home Premium) that connects to my Linksys E2000 and to a wireless printer, the Canon MX870. It's been working for months without problems.
I just got a Toshiba Satellite P770-BT4G22 Laptop (running Window 7 Professional 64 bit) and installed the Cisco Connect software following the instructions where you have already set up the router and just need to install the software to do things like add a device. I can connect to the router fine using a web browser or the Cisco Connect Software and my Toshiba connects to the Internet through the router without problems.
The problem is Cisco Connect says it can't find a wireless printer when I run it on my new Toshiba. I've put the printer within 3 feet of the router with my Toshiba in between but still it can't find it. My Dell in another room connects to the printer no problem. And I can print to the Canon if I select the Shared Canon Printer ( on the Dell) using the Toshiba's Control Panel Add Printer function. But obviously that means the Dell has to be on so that's not good for much more than troubleshooting. I've also wired a connection from the printer to the Toshiba and downloaded the latest driver, printed that way so I know that's not the problem. The problem is that Cisco Connect can't find the printer. It says there are 6 devices attached to my router so it's seeing something, but I guess not the printer. I've turned any firewalls off for this testing too.
I'm stumped as to why it can't find the printer when the Dell did and they are all on the same network. Unless it's not compatible with 64 bit Windows. Any help would be greatly appreciated.
Thank you.
Solved!
Go to Solution.

I have already added the printer to my network using Windows Add Printer prior to assigning the printer a static IP. But I followed your instructions in making the IP static so if I reset the router I don't have to go through the process again.
When I ran CC and told it to add a printer, it did not identify any printer for me, it went from the screen where you say to add a printer to one where it asked me to name the printer. Honestly, I wasn't even sure if it was referring to the Canon because I'd already added it using Windows, albeit without a static IP, just by knowing what IP it had been assigned. After I gave it the name, it went back to the "home" screen with computers & devices, parental controls, etc. No errors, but no real way to see or change what I had done.
That's why I was asking if there's a way to look at the router and view devices that have a static IP. I can view the DHCP table but it's not there of course. I don't really see anywhere using the router software (either by web connection or CC) where the Canon printer is listed. I see it in Windows Printers, but I saw it there before I reran CC and it asked me to name it.
I appreciate your help and I'm glad to be up and running with it. Especially with having a static IP. I'm just trying to better understand what happened and how to view my devices connected to the router.
Thank you very much for your help.

Can't find network printer

I've got a HP Photosmart Plus installed on my network. I install it on every computer in the house (4 computers), and then it works.
But when I close the computer and restart, the computer can't find the printer.
It's still connected to the network, that I can see if I open my router.
The only way is to reinstall the printer, but sometimes the computer can't find the printer to install.
This happens on both W7 oand W8.
Anyone knows whats wrong.

These settings are for setting up your wireless printer to stay connected to your router, keep wireless devices better connected and makes your router secure and hack proof.
1. Set a static IP in the printer (click here) outside the DHCP range of the router (check your manual).
   This is for Linksys routers but can be used for all routers. Verify your DHCP range and change this
   first if needed. More Wireless Printing help is here (Windows solution 4, static IP).
2. Verify in the printer that 'Auto Off/Sleep' is disabled. Use the Embedded Web Server (EWS) by going
   to the printers IP address in your browsers address bar, click Settings Tab/Auto Off. Or use the Printer
   Assistant, Printer Home Page (EWS). Also check your Printers Properties.
3. If the printer supports and has IPv6 enabled, turn off IPv6 in the printer.
4. If needed and you assigned a static IP address, try using 8.8.8.8 for the Preferred DNS server and
     8.8.4.4 at the Alternate DNS server.
In the router: (Refer to your router manual for information)
5. Use a fixed wireless channel like 1, 6 or 11, never 'auto', try channel 1 first then the rest.
6. Set router to 20Mhz only, or 145Mbps depending on router.
7. Always use WPA2-AES (Personal) encryption, but you can try ‘mixed’ mode.
8. Disable WPS and never use it and disable UPnP for the routers security. Nobody can hack your
   system now and helps with wireless connectivity (if you want to know why, search the web).
9. If you have a dual band router (2.4Ghz and 5.0Ghz bands), make sure the SSID’s are NOT the same,
   they must be different for all bands, even for any Guest networks.
10. SSID broadcast must be enabled.
11. Save all settings. Power off both, wait 2 mins. Power on router wait 2 mins.
12. Power on printer and verify it reconnects to router.
Windows 7/8/8.1   Is Network Discovery on or off?
Control Panel/Network and Internet/Network and Sharing Center/Advanced sharing settings.
Under Home or Work (current profile) / Network Discovery.
Select "Turn on network discovery" and save changes
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

HT4356 Can't find air printer: Help?

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