HT4356 HP all in one 5510 b111a/ iphone3gs

I just purchased an HP all in one e print 5510 b11a.  My husbands iphone4 and our ipad prints with no problems. However my iphone 3gs does not for some reason....
I am using the coupons.com app and when I select the coupons and click print it says the coupon has been printed and either nothing comes out or a paper with a coupons.com logo prints out.  I also have run into the problem where it says there was an error and then coupons.com says I've already printed and reached my limit?
I have been having major issues with my phone lately and I'm waiting for my upgrade which becomes available 04/21/12 but was hoping to wait until the 5 comes out.  Any possibility theres something I can do to fix this issue?

Hello, It seems that the 564XL cartridges are supported with your Photosmart 5510, so you should be able to use either the standard or the high yield XL cartridges. Thanks!! If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Similar Messages

  • HP PHOTOSMART ALL-IN-ONE 5510 WONT PRINT AFTER GOING TO SLEEP MODE

    My printer model:
    HP PHOTOSMART ALL-IN-ONE 5510 B111A
    Problem:
    Printer goes to sleep mode. After 25-30 minutes the wireless connection between the PC and the printer breaks. Blue Wireless light is on even at the sleep mode and I can see that the printer is connected to my router and there is internet connection. HP Print and Scan Doctor sees the printer but I cannot awake the printer unless I restart it. 
    What I have tried so far:
    I have tried all the solutions hp.com offered including; reinstalling driver, updating printer software, setting static IP to printer, setting static DNS servers, using HP Print and Scan Doctor.
    I have seen people asked about this question before and there was no solution. I really need HP help!
    This question was solved.
    View Solution.

    Let’s try this.  Verify in the printer that 'Auto Off' is disabled.  Set a static IP in the printer outside the DHCP range of the router.  Use a fixed wireless channel like 1,6 or 11, never 'auto', try channel 1 first then the rest.  Set router to 20Mhz only, or 145Mbps depending on router.  Always use WPA2-AES encryption.  Power off both.  Power on router wait 3 mins.  Power on printer and verify it reconnects to router.  Now try.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • All-in-one 5510 windows XP shows "can not install, a newer version is installed in this computer.

    I had my 5510 HP printer installed before and uninstalled to use a Canon MG 2520  , now I want to re-install the HP 5510 and after downloading the full driver and start the , I get a warning saying that the installation cannot finish because 
    there is a newer version of the driver in this computer (more or less). I know I uninstalled the printer before. Pls., can any body help? Is there a newer version in HP page? How do I find the newer version in my computer? Tks.
    I be very greatful.
    Computer is a generic computer
    with Windows XP 
    Celeron 2.4
    1gb memory

    Hi pilotjoe,
    Welcome to the HP Forums.
    I see that you are having some issues with getting the printer reinstalled back on to your xp computer.
    I do have a few steps that we can try in the attempt to resolve this issue.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If you have the printer connected to the computer with a usb cable, please remove the cable from both pc and printer and leave it disconnected until further notice.
    The next link that I am going to give you is the All-in-One Software Removal Utility.
    Once the removal is complete, please restart the computer so that all the changes take affect.
    The next link I have for you is the HP Officejet and PSC Full Feature Software and Driver.  Save this download to the Desktop of the computer so that it creates its own icon.  This will make it easy for us to find once the download is complete. 
    Double click the new icon and follow the installation instructions.  You will be prompted as to when to connect the usb cable so please do not connect it before hand.
    Let me know if you have any other questions.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • DRIVER HP photosmart 5510 B111a

    Je souhaite passer à OS X Mavericks mais je ne trouve pas de driver pour mon imprimante HP PHOTOSMART 5510 B111a. Est-il nécessaire d'avoir un driver spécifique  ou il n'y a pas de problème de compatibilité ? Actuellement je suis en OSX 10.8.5. Merci pour votre réponse

    Bonjour ..
    Rendez-vous ici >  Software & driver downloads HP Photosmart 5510 e-All-in-One Printer - B111a | HP® Support
    Cliquez ensuite sur Sélectionner sous Sélection du système d'exploitation
    Puis cliquez sur: v10.8

  • How can I connect my Hp office jet J5780 All in one printer to my mini?

    I just bought a mini and I cannot get connected to my printer, please help.

    printing to a non-airprinter from an iPad
    To print from the iPad, your going to have to install some more software:
    -- install a printer app on the ipad. many printer makers have iPad applications for their printers.  Look in the app store
    -- install enabling software on a computer which you have connected the printer
    For a comprehensive list of links, see Texas Mac Man list:
    https://discussions.apple.com/message/21291967#21291967
    iPad Print Applications supplied by printer manufactures -- usually free:
    HP  ePrint Home & Biz
        http://itunes.apple.com/us/app/hp-eprint-home-biz/id299531647?mt=8
    http://h10025.www1.hp.com/ewfrf/wc/searchResults?tmp_product=HP+Photosmart+5515+ e-All-in-One+Printer+-+B111a&product=5063608&tmp_qt=eprint&cc=us&dlc=en&lc=en&su bmit
    Software for your computer's printer:
    Mac and Windows
      FingerPrint
        http://reviews.cnet.com/8301-19512_7-57368414-233/fingerprint-turns-any-printer- into-an-airprint-printer/
      AirPrintHacktivator
        http://osxdaily.com/2010/12/01/make-any-printer-airprint-compatible/
    Makes any printer AirPrint® compatible so you can print from an iPad® or iPhone®.  Reportedly works for any router.
    http://www.netgear.com/landing/genie/default.aspx

  • Printer Assistant quit working for my HP 5510 all-in-one B111a, Windows 7, IE 11

    HP Printer Assistant for HP 5510-B111a all-in-one printer stopped working about 3 weeks ago. I have a Dell desktop I installed Oct-2013, running Windows 7 and IE 11 (maybe that was it?). The Printer Assistant shortcut is still there, but when I click on it, nothing happens. I have reinstalled software, both from the original CD, download from HP online, tried about 6 different tips from people online, and even restored my computer back to 3/25/14 and it still didn't work. It could possibly have been a day or two before that when it quit working and I'm not sure of the date I upgraded to IE 11. I have googled and found evidently there are many others out there with this same problem. I have the scan icon and can perform those functions, but the Printer Assistant let me check ink levels, perform trouble-shooting, clean print heads, print diagnostic reports, all of which I used, so essentially I have lost that functionality.
    This question was solved.
    View Solution.

    Thank you for providing screen shots, as this helps. No problem, I am here to help until I fix this issue for you.
    For steps 1-5 are for a Hidden Administrator Account. The screen shot you provided is your account as Administrator. If the Command Prompt Windows had a message stating "The command completed successfully", then please access this new account (Step 5). You will have to log off the current account you're on right now. (Press the Start Menu> Bottom right you will see Shut down with an arrow> click on the arrow and select log off.)
    Once you select log off, you can access this account called Administrator. Also, you can restart the computer, then you will have a option to select what account to log into.
    When your in this new account, please click on the Photosmart 5510 printer icon and let me know if you're not able to access the Printer Assistant. I will be looking forward to hearing from you again!
    I worked on behalf of HP.

  • My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

    My iPad does not recognize my printer (HP officejet 5510 All-in-One). What can I do?

    The Photosmart 5510 is AirPrint capable.  You can find that information linked below.  There may be something in the network that is preventing communication.  To use AirPrint your router needs to support Bonjour services.  Run the download below.  It will let you test Bonjour services from your Windows PC.  If this app can't see the printer either, then the router's Bonjour services are off, or it does not support Bonjour.  Let me know what the app finds.  If it can't find the printer, let me know what brand and model router you have, and I'll see if it has Bonjour services at all.
    Bonjour Print Services for Windows v2.0.2
    HP Web Connected Printers and Supported Cloud Services
    I am a printer tech for HP.

  • HP Officejet 5510 all in one - stalling of printing carriage and printing problems

    I have had this All in One Printer since December 2004. It had been working fine until I replaced a cartridge at a refill store over a year ago. To deal with the problem with HP I felt would be time consuming so I  put up with the problem and if I needed good quality printing, I would take it to Kinkos.
     The print carriage is slow to respond and print from my computer and then in the middle of the task the carriage will stop and stall or bang like it wants to move, but is stuck and then, with all the lights flashing, I get a message in the copier window for me to clear the printing jam or carriage jam and then press OK.   I open the door to the carriage and then close it and press OK.  It does not always work the first time to make the carriage stop banging. Eventually it will stop and the paper will release  and then it will continue finishing the task, but a lot of the time what is printed has double printing with jagging to one side of the paper.
    This is also affecting receiving any faxes because it involves print carriage.
    I have done all the steps for clearing a paper/carriage jam. There is nothing visable to cause a jam.  I have managed to do  the self test after the printer goes through some banging and  then telling me to open the door to clear the jam.    I have done the steps to
    clean the cartridges and then again do a self test.   I downloaded the latest driver/updates for the printer, but the problem persists.
    The cartridge refill store , not seeing the problem first hand, keeps offering for me to bring back the cartridges if the problem persists and replace them. 
    Do you think it is the cartridges or the unit?   I just replaced the black cartridge in December 2009 and have not print much knowing
    the quality would be poor.  Yesterday I saw a message that I am low on black ink. That does not seem possible.
    When I do the self test it is showing white lines through the colored bars and I am missing the pink or red bar. So I know I have to replace the color cartridge.
    As far as alignment,  when I did the first of two self tests,                                                     Second Test After the Drive Download
                                                               the Vertical Cartridge to Cartridge read    -12                               -24
                                                            the Horizontal Cartridge to Cartridge read    -24                                99
                                                the Black Bidirectional Cartridge to Cartridge read    -54                                0
                                                 the Color Bidirectional Cartridge to Cartridge read      6                                 6
    After doing the steps to automatically clean the cartridges, it printed a report with symbols at the top. They look to be squeezed together and the top portions of the symbols are missing.  The black bar has some white indents along the edges and the blue and yellow bars are spread more apart with some lighter colored lines vertically.
    I have Windows XP and the HP Director was not working.  I downloaded the patch and it is working correctly telling me that both cartridges are low, the black more than the tri-color and now a message that the print carriage has stalled.  The help button tells me  to do everything I have already done.
    Do you have an answer that I  can manage by myself or would it be better to take it to a computer repair place?
    Thank You , 918nifferf

    I have a carriage jam on my HP Officejet 5510 which I cannot correct.. I have tried everything I know to do. There are two black pieces that will not spring down when the cartridges travel across. I th en get a carriage jam message.
    Do these pieces need lubricated?
    How can I get t hem to go down when the carriage goes across?
    Thanks for any information or help options
    Karol

  • HT4356 I have a iPad 2 and want to print of a invoice can I print from my iPad 2 on my hp photos art 3110 all in one

    I have a iPad 2 and need to print of a invoice can I print on my hp photos art 3110 all in one if so how do I go about it please

    your printer doesn't appear in the compatible Airprint printers listed in this basic article: http://support.apple.com/kb/ht4356
    There might be an app HP has to help you out, but there's no Apple supported way, as it's not an Airprint printer.
    Anyways, hope this helps
    Good luck
    Stijn

  • HT4356 I have an air-print enabled printer: HP Premium e-all-in-one C310.  Can't print from iPad iOS6.  They're on the same network, but have different IP addresses.  On the iPad it's 192.16.1.126 and on my printer it's 192.168.1.133.  Can I match them? H

    I can't print from my iPad2 to my air-print enabled printer (HP Premium e-all-in-one C310).  They're on the same network, but have differed IP addresses!  The iPad IP is 192-168-1.126 and the printer is 192-168.1.133.  That's the only difference I can see.  Is there a way to fix this?

    fyi:
    you put periods between the numbers.
    Each device needs a unique number.
    for the 192.168.1 the right must number should vary.  192.168.1.x
    the numbers you have look ok.
    Power off all devices: wifi router, printer, ipad.. wait 10 minutes.  poweron router ... wait power on printer wait then power on ipad.
    cross fingers.
    Robert

  • HT4356 How do i print on my Kodak all in one printer from my Ipad?

    I have a Kodak all in one wifi enabled printer. I can only print things like pictures and stuff but can't print documents from my Ipad2. is there anything i can do to enable me print documents?

    Wadamu wrote:
    I have a Kodak all in one wifi enabled printer. I can only print things like pictures and stuff but can't print documents from my Ipad2. is there anything i can do to enable me print documents?
    I'm not sure what 'stuff' you're refering to but If you're able to connect to the printer and print photos then I see no reason why you can't also print documents from other apps as long as they support printing.
    What else are you trying to print? When you touch the share button within the document, is the printer option there?

  • HT4356 I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer avail

    I previously was able to wirelessly ePrint to my HP Photosmart Plus e-All-In-One B210a using both my iPad & iPhone (both run IOS 5.1).  For some unknown reason neither one can now print.  I keep getting a message that the printer is no longer available.  My MacBook continues to print ok.  Any ideas?

    Reboot everything.  Router, printer and pad.  If it used to work, it will again.  It just lost itself somewhere.

  • HT4356 why HP Deskjet Ink Advantage 3525 e-All-in-One Printer is not compatible with AirPrint?

    I have issues with wireless impresion in my MacBook pro. I bought an HP Deskjet Ink Advantage 3525 e-All-in-One Printer (CZ275A).
    http://h10010.www1.hp.com/wwpc/jm/en/sm/WF06b/18972-18972-238444-410635-410635-5 165506-5162510.html?dnr=1
    Why HP Deskjet 3525 is not compatible with AirPrint? Is for Mountain Lion?
    Is there any solution?
    Thanks!

    Thanks!
    When I installed the software I had an issue with the compatiblity between my printer and mountain lion. I installed a mountain lion's update related to HP Printers but it wasn't succesful. At any rate I set up the printer and and wireless print works only once... after this I used the USB connection.
    I have no idea what happens and it's so weird because HP webpage says thar 3525 is compatible with AirPrint...
    Thanks for your help!
    Greetings from Chile

  • HT4356 I have a printer 4500 all in one how to print setup printer from to print from my ipad2

    I have an iPad 2 and I've been trying to print from my iPad and I am having trouble my printer 4500hp jet ink all in one wifi also it is connector my iMac computer. I can't understand why my iPad does not pick up the wifi printer in my home that is wireless setup network but my iPad is not picking it up please help

    The printer has to be an AirPrint compatible printer to work with the iPads AirPrint feature. Not all printers are AirPrint printers. It appears as though your printer is not an AirPrint printer. If it isn't - you need a third party printing app.
    You can check here again and see if your printer is on the list.
    http://support.apple.com/kb/ht4356

  • How to print from iPad on hp photosmart c7250 all in one printer using wi fi?

    I want to print  from my iPad mini to a HP photosmartC7250 all in one printer using wi fi, please.

    You need a third party printing app or an app that lets your computer act as the print server. Your printer is not an AirPrint printer from what I can see. You can double check here.
    http://support.apple.com/kb/ht4356
    Printopia for the Mac or Fingerprint for Windows will let you use the computer as the print server.
    http://www.ecamm.com/mac/printopia/
    https://www.collobos.com/
    Printing apps for iPad
    http://appadvice.com/appguides/show/printing

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