HT4356 My iPhone will print to my air printer but my 3rd generation iPad will not. It can not locate the printer. Why?

My ipone will print to my air printer but my 3rd generation iPad will not. It can not locate the printer. Why? Bother running on iOS 6.01

Use this support document http://support.apple.com/kb/ht4356 to troubleshoot AirPrint.

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I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

ok no problem! all i did was 1) set up the mobile hotspot on my phone. 2) turn it and wifi on on the phone. 3) connect the laptop/desktop to the hotspot network. 4) insert setup disk for the printer and begin setup. 5) complete the setup "using a usb cord to temporarilly connect the computer and printer" 6) unplug usb cable and finish set up on the laptop/desktop. 7) give it a few minutes to show up on the AirPrint menu on the phone. 8) that should be it. I unplugged the printer and plugged it back in, made sure the laptop was totally turned off AND disconnected from the network, and did everything I could to try and make it not work. The printer I have is a Canon MG3122, it doesn't have a fancy screen or even a way to input a password or anything like that, so it just strores a default network that it will connect to. in order to change networks i would have to complete setup multiple times. Since I only plan to use it with AirPrint for my mobile business....the one network is just fine! Hope this helps!

HT4356 I downloaded Printopia Demo to my Mac laptop, but when trying to install it, a window comes up showing the printer is recognized, but there is no button to go any further. What do I have to do?

I downloaded Printopia Demo to my Mac laptop, but when trying to install it, a window comes up showing the printer is recognized, but there is no button to go any further. What do I have to do?

Close the window and print .... Read this for the details. Once you install it - you should be able to print from the print option in any app.
I have downloaded the demo twice. I forget exactly how to do it, but it is very simple. If you installed Printopia, just try to print something - try a web page or a photo. Tap the Arrow icon in the upper right corner in most apps to get to the print option.

My 3rd generation ipad will not turn off. When I try to power it down it doesn't work. I have tried restoring it and everything. Please Help!

Plz help.

Hi BigMIKE29,
Not sure what "everything" entails, but have you tried a reset (nothing will be lost): Hold down the Home and Power buttons at the same time and conintue to hold them down until the Apple appears (up to 30 seconds). Once the Apple appears the reset is in progress, and the Home screen will display shortly.
Cheers,
GB

My NEW Iphone 4 'restored' to my 3rd generation Ipod touch. How can I get the old settings back?

Please Help! I just got an IPhone 4 today from work and I wanted to 'sync' my IPod touch apps to the Iphone and it 'restored' to my OLD 3G Ipod Touch settings! How can I get it back to what it was when I received it from work? My work email account is completely GONE and it was already all set up when I recieved the phone. I am extremely worried that I won't be able to go back to what it was! PLease please tell me I can restore it back to how it was....with my email account all set up and everything. I would appreciate any help I can get...I just can't believe I did this!!! THANK YOU!

Unless the device was backed up prior to restoring the backup from the iPod Touch, there is nothing to restore.
Just set up the email account again... it's not difficult, but you may need information from your corporate IT dept to set it up.

Can't locate wifi printer

I just had a router change to Netgear and after stting up my printer (Brother MFC 490CW) and my iMac wireless to it, my computer can't locate the printer as it has done with the old router. Any help on this please?

Care to share which OS you are using?
Read the user manual that came w/your printer. Should be instructions in there regarding wireless set up. Also, contact Brother Support if their user manual is of no help.
http://support.apple.com/kb/PH11070 OS X Mountain Lion: Troubleshoot a network printer
http://support.apple.com/kb/PH11143 OS X Mountain Lion: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
What to do when you can't print
Sometimes, installing the GIMP drivers help with printing issues: http://gimp-print.sourceforge.net/MacOSX.php
==================
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
CLICKY CLICK-----> Help us to help you on these forums
***This will help in providing you with the proper and/or correct solutions.***

6280 All-in-One printer - changing from USB to Ethernet connection - error - can't find the printer

I am trying to reinstall my C6280 All-in-One printer from the product CD - my original installation was for a USB connection, I would now like to reinstall to an Ethernet connection for use on our wireless nework. I have gone through the HP -Installing the Product Software in Windows XP for a Wired (Ethernet) Network Connection - instructions but keep getting the error message - Can't locate the Printer. I have connected the ethernet cable in the ethernet port of the computer and the router (Airlink 101). Any suggestions on what I might be doing wrong?
This question was solved.
View Solution.

Hi,
You can use the following link to setup the printer over a wired n/w.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01708573&tmp_task=setupCategory&lc=en&dlc=en&cc...
Just to confirm..Make sure that you connect the "Printer and Router using the ethernet cable"
To make sure that your printer is found during the installation, after connecting the ethernet cable, make sure that your printer is getting a valid IP address.
Setup Menu--Network--View Settings--Display Wired Summary.
Although I am an HP employee, I am speaking for myself and not for HP.

I have an Imac running snow leopard and have recently installed a cannon i-sensys lbp7750Cdn printer since then I can't get the printer working and the air port has lost the DNS servers; if it ever had them!!! but it dose not look happy. Can any one help

I have an Imac running snow leopard and have recently installed a cannon i-sensys lbp7750Cdn printer since then I can't get the printer working and the air port has lost the DNS servers; if it ever had them!!! but it dose not look happy and it is telling me so. Can any one help please?

Snow Leopard breaks quite a few drivers - my Canon exhibited the same problem.
I eventually found updated drivers on the Canon website. You can try that with the HP, but if the all-in-one is more than a year or so old, don't hold your breath.
You can also try Software Update to see if it will offer new drivers, or failing that go to the Support Downloads site and search for HP updates.
In fact there's a new one for HP at the top of the list just now.
You may not necessarily want the latest one, though - check the specs to see if your model is covered; if not, search for the previous update etc.

Can't reach the print button on the bottom of the page

When the page preview page appears, I can't reach the print button at the bottom of the page.

To use AirPlay, you will need the following:
iPhone 4s (or later), iPad 2 (or later), iPad mini, or iPod touch (5th generation)
Apple TV (2nd or 3rd generation)
AirPort Express
Wi-Fi (802.11a/g/n) network

I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?

I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?

Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.

I have a 3rd generation iPad running iOS7.0.2, and since updating to iOS7, it will not mirror to an AppleTV. The devices will connect, but the video monitors show only a blank screen. The AppleTV's work fine with various other iOS & OSX devices. Ideas?

I have three AppleTV's where I work. I have two at home. I have an iPhone 4S running iOS7.0.2 which mirrors smoothly via AirPlay. I have a 2011 MacBook Pro and a 2011 iMac, both running Mountain Lion, both of which mirror smoothly through AirPlay. I have a 3rd generation iPad running iOS7.0.2, and since updating to iOS7, it will not mirror. The iPad will connect to the AppleTV, but the TV's and projectors only show a black screen when connected: the iPad screen looks as it should, except that the transitions become jumpy when connected via AirPlay. This is true on both networks: at home and at work. Another gentleman using the network where I work has the most recent iPad, also running iOS7.0.2, and he is having the same problem. I have tried to "Reset All Settings." I have tried to "Restore." Does anyone have any suggestions? Has anyone else experience difficulty mirroring the iPad through AirPlay since the release of iOS7.0.2?

No problems exists with the router (on either network described above) or the multiple AppleTV's which are able to mirror multiple other OSX & iOS devices seamlessly. The problem is strictly with the iPad and iOS7.
The following information was helpful:
Big Apple fan
Re: AirPlay with AirServer connectivity problem
Oct 14, 2013 9:43 AM (in response to ceb2652)
This is an iOS 7 AirPlay mirroring bug...
To make matters worse, the iPad automatically drops its mirroring session 45 seconds after it auto-locks.
3-4 mirroring sessions is all it takes for the iPad mirroring to freeze up.
After this happens, mirroring to an Apple TV only projects a blank screen.
Once the mirroring is hung, the only way to fix it is to restart the iPad.
Apple please fix this iOS 7 issue!

I have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page?? please help :-(

i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(

That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa

Officejet pro 8500 a909n Unable to locate - The printer is not connected

Something, unknown to me, must have recently changed with my printer and or my iMac and MacBook Pro. I was suddenly unable to print. When I attempt to print I get this icon on the dock:
I then click on the icon and this is the window that is displayed:
I completed a #6 restart and restarted the computers. I had no problem establishing a connection with the router, which is a Time Capsule. On the OSX Printers and Scanners Page I initially had a green light, but after attempting to print the light changes to amber and states "in use Last Used". If I turn off the wireless radio, I can connect using USB, but prefer to use wifi. However, after I walk away from the computer for awhile and then come back to print I get the same message.
Is there something I can do to fix this.
Information
Printer:
Officejet Pro 8500 Premier (a909n)
Computers: iMac (fall 2013)
MacBook Pro (2012)
Operating System:
OSX Mavericks
Print Driver:
HP Inkjet 3 Driver 4.1.0

Hello there @UncleMonkey ,
I read your post about the printer loosing it's connection and not printing or communication with your Mac.
I have a suggestion for you!
Click this link, and follow these steps. I have heard much success in this guide and hope it works for you too: Printer Does Not Maintain Wireless Connection
Best wishes
R a i n b o w 7000I work on behalf of HP
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Can't set the printer (print option not working) in Photoshop CC for Mac (Yosemite)

I can print from all other apps but a couple of days ago Photoshop just stopped being able to print to my HP Color Laserjet. Photoshop either gives me an error message: will not print until a printer has been set OR it just crashes. I have de-installed and re-installed Photoshop, but the problem did not go away.

I've tried to add the crash report here but the comment won't save -- should I be sending it to you directly?
Also, FYI there is someone trolling this forum, posing as an Adobe emplyee who tried to convince that he would de-install my cc app and sell me a different version of Photoshop -!

I have upgraded iphone ios 3.1 to ios 5.1 and have lost all my contacts and can not find them on my pc. Can anyone pleeeeese help me

I have upgraded iphone ios 3.1 to ios 5.1 and have lost all my contacts and can not find them on my pc. Can anyone pleeeeese help me?

If you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.

HT4356 My iPhone will print to my air printer but my 3rd generation iPad will not. It can not locate the printer. Why?

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