HT4367 Apple TV 2nd gen factory restore (blinking lights when plugged into TV)

I have a 2nd gen apple TV, and when doing the above steps my unit does not show up in iTunes...
I get rapid blinking lights when plugged into tv, and when plugged into itunes as per the steps here, itunes showing nothing.

After trying to update the Apple TV 2nd generation it had the plug into iTunes message. When I plug into iTunes 11 and hit restore a message comes up "The device cannot be found" rendering the device useless. Please help!

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  • Apple TV 1st gen Factory Restore Problems

    I have an Apple TV 1st generation that I tried to do a factory restore on.  I did not unplug durring the progress bar.  It then started up with the apple, then the opening video with all the tv screens.  It asked me for the language, I selected English, then had me choose the correct internet connection so I typed in the password for our Wi-Fi, then it came up with the code to connect to our home computer and started flashing a new code every 2 seconds.  I unplugged the Apple TV and waited about a minute then plugged back in.  It again had the normal start up, but then after the opening video it began flashing between a screen with the apple then a blank black screen then to a menu screen and cycling through each screen about every 1-2 seconds.  I unplugged again and waited about 10 minutes but then had the same results.  Is there anyway I can do another system restore as I cant get it to stop flashing. 

    I FIXED IT!!!  So here is how to fix your Apple TV 1st generation if you are having the problems listed above.  I am listing it step by step as I have not found the solution to my problem ANYWHERE and I have been looking all day and figured it out myself.  Here we go:
    If you have done a FACTORY RESTORE and it is now flashing different through different screens I recomend doing a FORCED RESTART from the totally awesome guys at MethodShop, here is the link: http://methodshop.com/gadgets/tutorials/appletv-fix/
    If their instructions do not fix your problem here is what I figured out (assuming the diagonstic test says that your Apple TV is working correctly).
    Keep your Apple TV plugged in, and allow it to go to sleep.  It can take up to 45 minutes.  Once it has gone to sleep (the screen will have photos scrolling on the TV) press the MENU button on the remote to wake it up.  The Apple TV will wake up on the MENU screen.  Scroll down to SETTINGS then select SYSTEM UPDATE.  Follow all instructions to update the system to the current update. 
    WARNING: If you take too long once you have woken up the Apple TV it will start freaking out again and you will have to let it go to sleep again.
    I have tried this twice now to make sure the first time was not a fluke and its working perfect now.
    Hope this helps someone else!

  • Apple TV 2nd Gen. Restore Error 9

    Hello!
    i bought a Used Apple TV from somebody on the internet. It looks like that it is an Apple TV 2nd Generation.
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    I tried this on two different macs an in Windows 7 (Bootcamp) but i always get error 9. I tried 3 different USB
    Cables but this also doesn't work.
    Will it be possible to bring the device to life again?

    Hello everyone.
    sorry, no solution here.  I'm having the same problem.  BUT, here is what I've tried and learned:
    1:  My problem sounds word for word the same. After un-plugging and re-plugging in the apple tv, it starts, and after 10 flashes of the white LED, it restards.  A loop.
    I am living in Malaysia, so I can't take it back to the store, they don't sell this in Malaysia.  I do have the ability to VPN into the States, and conduct my download that way.
    I've tried 3 microUSB cables.  same problem all around. 
    I wish there were a way to go into "recovery mode"  I suspect, that this is corrupt system software on the apple TV.  At first I thought it could be a power supply problem, but I can get it to turn on in recovery mode, and stay on.  It simply won't recover! 
    Does anyone know how to mount an apple tv?  or how to let my mac access it so I can run disk utliity?  Or, is there a way to do a restore with out trying to verify with apple?
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  • My ipod nano 6th gen will only turn on when plugged into a power source.

    My ipod nano 6th gen ONLY turns on when it is plugged into a power source. As soon as I unplug it, it turns off. I also tried to reset it and it did not help. Any suggestions? 

    Howdy mela1223,
    If I understand correctly your iPod will not stay on unless you have the charger plugged in even after resetting it. Normally this would indicate a hardware issue that would need a repair but to cover all the bases before that, the last troubleshooting that can be done for it would be to restore it with iTunes on a computer. 
    Restoring iPod to factory settings - Apple Support
    How to restore iPod
    Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
    Download and install the latest version of iTunes if necessary.
    Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
    After a few moments, your iPod will appear in the Source panel in iTunes.
    Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
    Click Restore.
    If you are using a Mac, you will be asked to enter an administrator’s name and password.
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    Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage. 
    Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
    After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
    Thank you for using Apple Support Communities.
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  • HELP Ipod won't reset or restore or show when plugged into computer

    I've done everything it's told me to. From the 5 r's on. My Ipod was playing then stuck, I turned it on and off again and now its frozen in the photo section. I won't do anything, nor will it show up on my PC (windows) when plugged into my computer. HELP....Thanks!
    Mellisa

    Check these out.
    iPod won't turn on.
    The Five Rs.
    If this is brand new, you might want to think about returning it for an exchange. You shouldn't need to fool around trying to solve this issue with a brand new unit.

  • Iphone 4 unresponsive and flashes apple logo but itunes wont recognise it . when plugged into the mains it turns onto recovery mode and asks to be plugged into itunes, when i unplug it from the mains it turns straight off again

    please help! my iphone randomly went unresponsive, when plugged into itunes it flashes apple logo and itunes doesnt recognise it and when plugged into the mains its in recovery mode, asks to be connected to itunes, but immediately turns off when unplugged from mains

    You could try to do a hard reset, sometimes resetting the phone helps. Hold down the sleep/wake button on the top and the home button until you see the apple logo, this make take a minute or two but this might help.

  • My Apple TV (2nd Gen) woun't boot it'a a blinking fool, and Reset does not work... Is it time to by a new WD Live or is it just me? Thanks All..

    My Apple TV (2nd Gen) won't boot it'a a blinking fool, and Reset does not work... Is it time to by a new WD Live or is it just me? Thanks All..
    If I mess this up ... sorry it my first time....

    I found this after posting here:
    http://trick77.com/2011/02/04/apple-tv-2-with-white-led-flashing-blinking-fast/
    It appears that this is due to firmware corruption and you can fix it by using the micro USB cable and hooking it to iTunes.  I have not tried it yet but supposedly several people were able to resolve their problem this way.  If you do try it, let me know.  I don't have the cable at this time.

  • Apple iPad 2nd Gen 16GB WHITE WIFI , Did a update,  Now it is stuck in I-Tunes Restore Mode. Do you no how to fix? Going crazy. Ran fine before that.

    Apple iPad 2nd Gen 16GB WHITE WIFI , Did a update,  Now it is stuck in I-Tunes Restore Mode. Do you no how to fix? Going crazy. Ran fine before that

    You should really read the manual.
    "How do you restore from backup? "
    Restore.  When given the choice, choose to use backup.
    "And how can I check to see if the pics and videos are on my computer somewhere first??"
    They would only be where you put them.  What program did you use to import them?  Pics/vids taken with ipod are not part of the sync process at all.  You should be importing them just as you would with any digital camera.
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  • Apple TV 2nd gen won't boot up.

    My Apple TV (2nd gen) won't boot up. It recently updated to the newest firmware. Now, it won't power on and all I get when I try to restore in iTunes is the blinking white led. I'd love some help

    Why Does it need to wake the mac?

  • Apple TV (2nd gen) not showing up as a device in iTunes

    Hi all,
    I have this problem. The Apple TV (2nd gen) does not show up in iTunes under devices, and I really don't know why.
    Mac OSX 10.6.5
    iTunes 10.1
    AppleTV 2nd gen with latest update installed
    Network is a WiFi Airport Extreme (Mac and AppleTV are indeed on the same private network)
    Airplay works, home sharing works fine. Remote App on iPad and iPhone works.
    But the AppleTV is not showing up under devices.
    I had a 1st gen AppleTV which I reverted to "factory settings" before unplugging. The 2nd gen ATV had the same name as the 1st gen at the beginning, but I changed it afterwards figuring it might be related.
    Under iTunes > preferences I had the AppleTV tab. But I did read somewhere on Apple's site you have to "delete" the AppleTV from the list. So I did, and now the tab cannot be found anymore...
    Can anyone help?
    Thank you in advance.

    iMat77 wrote:
    I seem to recall though that I have seen a screenshot somewhere on the web where iTunes showed the ATV 2nd gen as a device.
    Not seen that, but the old ones have a logo that look (to me) like the new one, or at least a small darker grey than they are - they show up nicely in the iPad/iPhone Remote app though
    If you are right it would be huge disappointment!
    I believe I am correct as I've got new/old AppleTVs connected to 3 Macs and a dual boot Mac Pro currently, and the new unit has never appearede under devices.
    .... I really HATE the interface organization right now. Why on planet earth do I have to go under "devices" -> "computer" -> "music" just to play some music?
    You, me and many other AppleTV 1 users. I think they'd finally got it right in 3.02 for AppleTV 1 which is a much nicer user interface. Basically now the majority of the top level columns are unused by many people who don't rent but want to playback theit iTunes media.
    I firmly believe Apple see this new AppleTV as a relatively cheap accessory for iPads/iPhones/iPods to show video/photos via Airplay on your TV without using a computer.
    Secondly it's a vehicle for pushing itunes Store rentals, but for the majority of worldwide users they can only get Movie rentals, and Netflix is of no use bar in a few countries (US/Canada).
    I would have much more preferred that a "music" tab (it also applies to all other tabs, movies, tv series and so on) and then just a list of all "home sharing" connected computers from which I could pick the one where the music is stored. Or even, and being Apple it surprises me they didn't implement it, just the list of the available music on my network, with a little tab indicating in which computer it is located.
    Yes that would make absolute sense - a dynamic list of available content based on connected libraries that changes as new libraries appeared on/left the local network.
    The new menu organisation is quite shoddy to me, ut many users new to AppleTV like it and rave about the devices not knowing what the old one could do - it's a good device don't get me wrong, but I still prefer the older units except for their power consumption and the fact I feel they are more likely to fail due to their high temps and mechanical hard drives.
    But here I'm venturing FAR off topic.
    Don't think so, it's a valid comment.
    Use this:
    http://www.apple.com/feedback/appletv.html
    Thank you for your help anyway. I wait for confirmation of somebody else just to make sure...
    Fair enough.

  • Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

    Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

    Can rent a movie from the iTunes store on my computer, and then stream it to my apple TV (2nd gen)?

    Thank you alleycat. I have two rental movies in my iTunes library in the rentals section top left of the window that have not been played. I have home sharing turned on on both my apple TV and my Mac. Both machines are completely software updated. I can see all of my owned movies in the Computer>Library>Movies section of the menus, but neither the rentals themselves nor a rental fouler are anywhere to be found on the apple TV. I dropped by the apple store on the way home from work and they suggested that it should be working just as you described, and suggested a restore, which I've performed. Still no rentals from the Mac library are visible on the apple TV. Any ideas?
    Riversmith

  • MacBook Pro Early 2011 - Airplay Mirroring only sends audio to Apple TV 2nd Gen

    Ok, I'm stumped by this one. I have a 15" MBP Early 2011 edition and an Apple TV 2nd Gen. Airplay Mirroring from my MBP to Apple TV only transmits the audio -- the MBP will resize the screen like it's connected to a 16:9 device, and Apple TV will show a black screen like it's about to pick up the video signal, but no video transmits. A couple of times, video started transmitting, but it was about 30 seconds delayed (?!) and extremely choppy. Both devices are connected wirelessly to a Linksys router with 5 GHz (wireless N) capabilities. The router has been configured to Apple's recommendations for Airplay Mirroring.
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    OS: 10.8.2 Mountain Lion
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      Total Number of Cores:          4
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      L3 Cache:          6 MB
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    This problem is driving me crazy! Airplay works flawlessly between my iPhone 5 and Apple TV, but not with a much more powerful laptop. Also, I tried Mirroring from a friend's 13" MacBook Pro, and it did the same thing.
    Any suggestions, tips, ideas, etc. to get this working is appreciated!

    Rudegar wrote:
    your macbook dont support airplay mirror
    He has an Early-2011 MacBook Pro, which does meet the requirements. The issue is that it is running OS X 10.7.5 and needs to be upgraded to Mountain Lion to use mirroring.

  • 1 Apple TV 2nd Gen, Windows 7 Computer with multiple user accounts

    The issue that I am having is I have 1 Apple TV 2nd Gen and Windows 7 Computer with multiple user accounts.
    When I log onto my Windows user account, open up Itunes and turn on home sharing my Apple TV work perfect but if another family member switches to their Windows user account without logging me out, the home share shows up on Apple TV but it just says "Loading ... Library" and never loads.
    If we switch back to my user account, restart iTunes, everything is fine. Is there a way to keep my home share active in ATV2 across multiple user accounts? All of my video is under my account.

    You can home-share multiple libraries but only use one account at a time.

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    I am not aware of any workarounds to this restriction.

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