HT4367 Apple TV, gen 3 cannot mirror

I have my new Apple TV, gen 3. I can mirror my iPad for the first time and then, cannot see the mirror on/off any more. No problem for music, video and photo streaming, but just no mirroring? Any help or suggestion?

Welcome to the Apple Community.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

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My I Pad 2nd Gen was stolen January 19th of is year at the Tropicana Casino in NJ how can I report it to the Apple so it cannot be used by someone else?

My I Pad 2nd Gen was stolen January 19th of is year at the Tropicana Casino in NJ how can I report it to the Apple so it cannot be used by someone else?

No.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

My apple 5th gen ipod is connected to wifi but still cannot access safari and other websites..can some1 help me out?

my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out

The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
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- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT4367 I have tried to restore my Apple tv (gen 3 and win 8.1)

I have tried to restore my Apple tv (gen 3 and win 8.1) according to the Apple description but it fails. I have tried three different usb cables with no luck. iTunes does not seem to recognise that i have connected the Apple TV via usb. Any suggestions?

See: "If your Apple TV still does not respond or if you were unable to follow the above steps" here > Apple TV (2nd and 3rd generation): Restoring your Apple TV

HT4367 Micro-USB cable for Apple TV gen 3 in Sweden?

Where (in sweden) do I find a micro-USB cable for restoring my Apple TV gen 3? Cant even find it in Apple store.

Marmac73 wrote:
Where (in sweden) do I find a micro-USB cable
At any store or website that sales microUSB cables.
There is no specific Apple cable.

Apple TV Gen 2.. Terribly Slow Streaming From Wired Home Network via itunes Windows 7. Please Help

Hello all, I just signed up for this as i hope to get more results from here than i did waiting 4 hours for a call from apple today.
I recently purchased an Apple TV Gen 2.. installed it on my Samsung 40" HDTV via HDMI cable and also ran a network cable to my basement where my router, (Linksys 5 port router plus Wireless) is mounted on the wall beside the cable modem.
just to rule things out i will give some spec's and details before i get further into this.
My goal is to use my Desktop Homebuilt PC running windows 7 ultimate 64bit to store my Digital Movie Library and stream through itunes all of my digital media to my Apple TV located in another room. Both Apple TV and my desktop windows 7 PC are hard wired NOT WIRELESS.
My internet connection is cable and tested it this evening several times at 58.9 Megabits per second down and 8 Megabits per second down... (yes that is correct 58mb/s down. this equates to about 7.1 megabytes per second download speeds for reference.
Now just to rule out my 2 year old wireless router i went and purchased a brand new router today... Same results.
Now on to the problem details and my findings.
Using my Desktop PC wired to try and stream Itunes movies from the streaming is absurdly slow.. very slow... i have yet to wait to see what happens after 30 minutes of waiting for a Movie to start.. music also takes a long time to load...
Music... i can go to icloud funtion which i paid for today.. and click on the same song in icloud and the song starts almost instantly, so does music videos...
Also previously purchased TV shows starts playing from the cloud almost instantly as well even HD TV shows...
Trying to stream anything through my desktop windows 7 pc just doesnt work right...
I have narrowed this problem down to my desktop.. but can not figure out what the problem is...
using my macbook air 120GB SSD wireless over the same network, which i also have a mirrored copy of my itunes library for testing purposes... there is zero issues with streaming anything from my macbook air over the same network via wifi...
Also using my ipad 2 mirroring works flawlessly, even HD movies plays without a hitch... same goes for my iphone 4s
the only issues i am having are with my desktop and streaming from my itunes libary on it... i do not want to use my macbook air.. as that defeats the purpose of having apple TV.. in the future i plan on ripping my entire DVD / Blueray collection to a 3 TB hard drive and stream to my AppleTV... from my desktop computer storing my entire DVD / Blue Ray library digitally on the 3TB hard drive....
But i can not get this to work... i can see my itunes libary on my desktop.. i can play music and watch movies.. other than anything HD will not play... but everything takes a rediculously long time to load... i can download an entire movie with my 58mb's connection in the time it takes to load something streaming from my itunes libary on my desktop PC...
if anyone has any suggestions.. there may be something i have overlooked or i am missing. any input and or advice will be greatly appriciated.
Thanks,
Specs on my Desktop system: itunes Streaming media PC
Windows 7 Ultimate 64bit Fresh install as of yesterday.
Intel Core i7 2700k @ 4.8Ghz
ASRock Pro 1155 motherboard intel Z68
OCZ Vertex III 120GB SSD x2 Raid 0   (OS Drive)   1,000Mb/s reads , 990 writes
Western Digital Caviar Black 640GB 7200 Rpm (itunes media folder drive, backup drive)
GTX 470x2 SLI
Gskill Z Series DDR3 2133mhz @ 1.65v cas 9, 16GB
1200watt cooler master PSU
LG 22" 1920x1080 LED x3   Nvidia Surround   (6018x1080)

Ok.. in order to help other users i will post this..
I have resolved the issue... it was rather simple and dumb...
I never use windows media player ever.. i do not like it and can not stand it.. because in my case it was a brand new windows installation this fix will only apply to certain users..
because it was a brand new windows installation.. i had never clicked on windows media player.. apparently streaming settings are embedded into windows media player for the windows 7 OS...    in past installations that i have used for years.. i simply never ever clicked on windows media player, as i never had a reason to.. i use itunes for my ipad, iphone etc.. etc...
by accident and shear luck i decided to click on windows media player.. and of course go through the express settings.... after i did this all of my streaming problems to my apple tv gen2 disapeared... HD movies now start almost instantly... so as i stated above apparently there are media streaming settings embedded into the OS through windows media player... doesnt make any sense to me as i never use the program.. but whatever that fixed my issue..
so for any of you windows 7 people out there using a windows 7 pc as your itunes sync computer and using that itunes library to stream to your apple tv... make sure you have done the initial setup at min.. of windows media player.. i still left itunes as my default player.... everything now works flawlessly... infact for whatever reason.. even in an HD movie my network almost has half the movie synced now accross the bar before the movie starts so now my apple tv is blazing fast....
i have been struggling with this for 2 days now and simply never gave it a thought that windows media player would ever have anything to do with itunes streaming a totally seperate program.. but it did..
i hope this helps other people with similar problems.
good luck

TS4062 My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows.

My daughter's ipod touch 4th Gen cannot sync over wi-fi and cannot be seen in the devices section of itunes for windows. I have gone through all steps of the troubleshooting guide. All of our other ios devices are wi-fi sync-ing fine. Can anyone help?
Not sure how long this has been a problem. Kids are young and I manually manage most things but recently having music synced is an issue. All software has been kept up to date.

bayfsmithy wrote:
I have read through the forgotten passcode section. Itunes will not recognise the ipod until the passcode is entered (thats the message it keeps saying), when I press try again, it says unknown error.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...

Apple TV gen 3 - AirPlay not visible on wireless network

Hi,
I've just bought a new Apple TV gen 3 however I could not get the airplay to work properly (both on my iPad 2 & iPhone 4s).
A little background info regarding my current network setup, due to the location of my room from my living area I could not get strong signal from my wireless network. To solve the problem I've installed an additional access point in my room with different SSID but utilizing the existing internet access via a powerline network adapter. This has solved my wireless coverage issue within my home.
As my Apple TV is installed in my room, I connected it to the wireless network in my room. Everything is working well (i.e. access to internet, connecting to my iTune account etc and YouTube are no problem) except AirPlay. I can't see the AirPlay icon on both my other apple devices. However, I can use the Remote app on my iPad to control my Apple TV but just cannot use AirPlay to stream anything from my other devices to Apple TV.
I tried everything such as reset the Apple Tv & reinstalling its software, soft resetting my other devices and forgetting the network etc but to no avail. I suspect that the problem may be related to my wireless network so I tried connecting the Apple Tv to my original wireless network, it can connect but the signal is rather weak. I then connect my iPad to the same network. This time I did get the AirPlay to work but due to the weak signal on the iPad using the original wireless network AirPlay keeps dropping off nd when it works it is very slow.
Is there any ways of getting AirPlay to work properly over the new network in my room which has much stronger signal if I connect both my oPad nd Apple TV to it? Pls help....

Hi jcool17,
Thanks for replying. Yes I do have 2 SSID broadcasting and all my devices are apple devices are connected to the same SSID which is in my room but AirPlay won't work.
No, my current wireless devices in my room is not Apple. Used to have an Apple Airport Express but it died on me after 3 years. Got a good deal on a Dlink which I bought to replace the The AE.
And yes, AirPlay is turned 'on' on my Apple TV.

I cannot mirror my macbook pro with my tv,there is no tab to select in display settings

i cannot mirror my macbook pro with apple tv,there is no tab to select in display settings

That's because the mirror setting, known as Airplay does not work with Mac OS X 10.7.5.
You need 10.8 or later and a
AirPlay Mirroring is available with iPad 2 or later; iPad mini; iPhone 4s; iPhone 5; iPod touch (5th generation); and iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer) with Mountain Lion.
Source:
https://www.apple.com/airplay/
Note, Mac OS X 10.9.2 has issues with Airplay, and is the only really secure version of 10.9 at the present time.
Alternatives to the 10.8 restriction, and 10.9 are listed here:
https://discussions.apple.com/docs/DOC-2821

I cannot mirror my ipad to tv

I can get sky go on my ipad but cannot mirror it to my tv. I have the correct connections.

balytoi wrote:
I use the apple VGA lead coupled to a standard VGA lead.
You mean this?:
http://store.apple.com/us/product/MC552ZM/B/apple-vga-adapter
Or this?:
http://store.apple.com/us/product/MC748ZM/A/apple-composite-av-cable
The first one should allow you to mirror the entire screen and as such any Apps that don't have direct Video output should be visible on the Tv screen.
Thr second one, does not support mirroring, and will only work with Apps that support direct Video ouput.
Of course as Rudegear makes a good point. Apps can choose to not allow mirroring of videos for copyright reasons.

Apple TV gen 3 video freezes, audio stops

I have two Apple TV gen 3 units in my home, both are running the latest version of the firmware. I have a collection of movies in iTunes on my PC that are all HD in supported formats both video and audio. My problem is that almost every time now when I'm watching a movie from the Apple TV, after a while the video will start to skip and get jerky, the audio often stops working completely even if the video is still playing. Most of the time the remote for the Apple TV also has no effect on the unit, I can hit pause or back and nothing happens. The unit won't respond and just keeps going. Normally I have to pull the power cord and let it reboot before I can continue watching the movie. That usually helps for a while, but almost guaranteed I'll have to do that again at least once or twice more before the movie is over.
This only started happening after the most recent firmware update, and only in the last few months of usage. It also only happens if I'm playing HD movies out of my home iTunes library. Netflix and other videos sources like YouTube are not affected and seem to work perfectly fine. I'm not sure why its only my movie collection causing this issue. As I said, all of my movies used to play just fine on the same Apple TV, its only recently that these issues have come up.
I even tried swapping out the Apple TV with a second one in my kids play room. It has the same problems, but one isn't quite as bad as the other. So I'm wondering if this is something other people have noticed as well, could it be a firmware issue, some kind of glitch in the OS? Or has something else changed?
I don't think it has anything to do with my home network, its all wired gigabit ethernet (NO WIFI), buffering is fast and works fine, the jerky video and audio issues occur even if the play bar shows there is buffered video ahead. I really don't understand what the problem is and its driving me nuts. Any tips, ideas or suggestions? I was hoping Apple would release a new version of Apple TV soon so I can just replace these with a more powerful unit. Unfortunately I'm still waiting. Any suggestions or feedback is appreciated.

Nevermind - the issue was my storage system where the movies resided. There was a RAID controller issue causing the problem and once I replaced it and re-configured my storage media, everything is working fine now! There is still a bit of jerky video now and then, but that happens even when the video is fully buffered.

HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

Use ipad2 to play video on Apple TV but cannot get the video to play on the iPad even though I change setting without shutting down and restarting the ipad.

I have been using my ipad2 to show video on my flatscreen using the Apple TV. Recently I find that once I use Apple TV I cannot switch back to the ipad for viewing even if I go back to the little rectangular screen and change the checkmark to ipad. Once this happens all my videos will only play through apple tv. If I shut down the ipad and restart it I come up in the ipad mode and can view it on the pad.

Welcome to the Apple Community.
Not really sure on this one, but one thought I have is how full is your iPad. Have you connected your iPad to iTunes recently.

My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac?! HELP!

My apple id attached to my itunes account has expired and i have forgotten the password that was attached to it! I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?! HELP!

My apple id attached to my itunes account has expired
They don't expire. As far as anyone knows Apple IDs live on forever - if you forgot its password use https://iforgot.apple.com. Good luck with the answers to whatever security questions it asks.
... I have created a new apple id but cannot transfer it to my itunes which all my apple products connect up to on my mac with all my pictures etc on!?!
Right! That's the reason you do not create a new Apple ID.
As far as Apple is concerned a new Apple ID is a completely different user, with absolutely, positively no access to anything available to any other Apple ID.
Concentrate your efforts on resetting the password to your old Apple ID. It has not expired, and is the only way to use all your existing iTunes purchases, App Store purchases, computer authorizations... etc. Forget about the new Apple ID you just created.

Streaming from MacBook Air to Apple TV via Airplay mirroring causes stuttering

So... I'm trying to stream video from Safari on my Mac to my Apple TV via Airplay mirroring. Most of the time, the video starts off just fine, but after a while, it begins to stutter and lag on my Apple TV. The video is playing just fine on my Mac, but as it's mirrored over to the Apple TV, it begins to stutter and lag on the Apple TV only; not on my Mac. I then quit out of Safari, turn off wifi on my Mac, restart the Apple TV and restart my Time Capsule. Once I do that, it works fine, intermittently for a bit, and then starts to give out again.
I have a 2013 13" MacBook Air with 8 GB's of RAM, an Apple TV 2 and 3, a previous generation Time Capsule (802.11n), and 50 Mbps wifi from AT&T Uverse.
What gives? What am I doing wrong? Shouldn't this stream just fine under these circumstances?
Thanks for any help you can provide.
P.

Hey vazandrew,
Thanks for the update on the encryption piece. I didn't know that. I thought you meant something like using a VPN.
And yeah, 4 years is a while. I just figured if the drive was still humming along all should be well. I didn't think that performance could be affected in this way just from using an old router.
The issue does occur on both Apple TV's. Near the Apple TV's are just my TV sets. One ATV also has speakers nearby it. The ATV's are not sitting inside of a closed space. They're on top of the entertainment unit. The rest of the appliances are below and inside the unit.
Near the Time Capsule is the Uverse Gateway modem for my cable tv, a Motorola SB6141 modem for my internet with Atlantic Broadband (I mistakenly mentioned initially that my internet was with Uverse), an APC battery backup, my HP printer, a USB hub, a power strip, and a couple of unplugged external hard drives.
Thank you again.

HT4367 Apple TV, gen 3 cannot mirror

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