HT4367 I don't think I have an open outlet for a micro USB cable on my apple tv
I understand that I need to connect a micro usb cable from my apple tv to my computer to restore, but i don't have an outlet on the back of my apple tv to do so. Am i missing something?
Welcome to the Apple Community.
Take it to the nearest Apple Store, they'll be more than happy to restore it for you. If the nearest store isn't all that near, take it to a friends house that iTunes on their computer.
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I have mini USB cords but no micro USB cords. The instructions on the Apple website assume that the customer has a micro USB by stating, "Connect one end of the micro-USB cable to the back of your Apple TV, and the other end to one of your computer's USB ports." As a customer, I understand by the language used that I should have the micro USB included with the Apple TV. If we are to supply our own micro USB cables, a re-wording of the instructions would alleviate any misunderstandings. Apple should start out by writing, "You will need to obtain a micro USB cord separetely from the Apple TV."
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After updating my Apple TV, there is only an icon on my TV screen, requesting me to connect to iTunes. But what do I do, if I don't have a micro USB cable. There HAS to be another way, since Apple TV is sold without this cable.
monticola wrote:
The same just happened to me and despite living in the US with plenty of stores to waste your time finding the right cable it is more than annoying that I need to buy a cable to finish an upgrade that did not suggest such a step in the beginning.
Tonight I am ******* mad about Apple.
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