HT4367 I have tried to restore my Apple tv (gen 3 and win 8.1)
I have tried to restore my Apple tv (gen 3 and win 8.1) according to the Apple description but it fails. I have tried three different usb cables with no luck. iTunes does not seem to recognise that i have connected the Apple TV via usb. Any suggestions?
See: "If your Apple TV still does not respond or if you were unable to follow the above steps" here > Apple TV (2nd and 3rd generation): Restoring your Apple TV
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its really weird my iphone just cut out yesterday and nothing was working hard reset anything left it on a docking station all night and this morning when i woke up the apple sign appeared, have tried doing a hard restore and to no success. It has now blacked out again any suggestions?
very odd just replugged i phone into docking station where it asked me to plug into itunes restore is now working
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after attempting to update to latest software, my iphone 4 is stuck showing "connect to itunes" picture screen. My computer will not recognize device. I have tried restarting/restoring/hard reset/reinstalling itunes and every other suggestion listed on apple troubleshooting website. thoughts?
The next step is to try recovery mode as described here:
iOS: Unable to update or restore -
Hi! I have 74k photo's in my iPhoto trash and it crashes when trying to empty. Clearly it's too much for the system to handle so after researching I downloaded 'Trashit!' which didn't help even if I selected one photo and dragged it to the trashit icon, not a single photo will delete from the iPhoto trash.
I've tried creating a new album but the photo's won't drag. I have tried deleting the com.apple.iPhoto.plist and done several timely rebuilds but I still can't find a way to empty the trash. I hope there's something really simple I'm missing here, any help appreciatediiPhoto is known to lock up if you try to delete a large number of photos at a time. Here are a couple of ways to get out of the predicament you're in:
1 - go into iPhoto's General preference pane and uncheck the Show item counts checkbox:
and then try emptying the iPhoto Trash bin again. It's iffy however.
2 - If that fails and you don't use the Rating stars you can do the following: select all of the photos in the trash and Control-click to bringup the contextual menu. There will be the 5 stars for the ratings. Select either 5 or 1 to apply that rating to the photos.
Next create a smart album with the criteria:
selecting the number of start you applied to those in the Trash bin.
Move the photos from the Trash bin to the Library and the Smart Album will immediately be populated with those photos.
You can now select about 100 photos or so at a time and use the Command+Option+Delete key combination to move them back to the Trash bin and empty it. Repeat with groups of about 100 or so photos till they are all deleted. Then delete the Trash bin in the Dock to completely remove them from your hard drive.
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I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
Recently I erased an iPhone 3 so that it could be passed on and used by someone else, using the erase all content and settings feature. This has killed my iPhone and it is now stuck on the Apple logo. I have tried a restore in iTunes but recovery fails. This is not a jailbroken iPhone. Anyone have any suggestions on how to proceed?
If you haven't already tried, see if you can force it into recovery mode to restore it:
http://support.apple.com/kb/ht1808. If that doesn't work, the last thing you can try is to put it in DFU mode to restore it: https://discussions.apple.com/thread/2648467?threadID=2648467&tstart=0. -
iphone 4: Home Button Not Working. The home button only works when it is connected to iTunes, once i disconnet it does not work, i have tried a restore to factory settings but it still is not working. Any suggestions?
Apple, as I said, does not repair your iPhone. All hardware service issues are handled by replacing the unit. So they can't handle the home-button issue without also addressing the issue of the cracked screen, for which they'll almost certainly charge you. But you can make an appointment at an Apple Store or call Apple tech support and plead your case.
Regards. -
I am trying to restore my Apple TV because when updating, it showed the USB cable point an arrow to the iTunes app icon. I call the apple support team and they said to connect the micro usb cable to my computer. But iTunes isn't showing the devices screen so I cannot do anything. Maybe it's the cable or something. Help.
Have you tried the following:
Disconnect the HDMI, power and USB cables
Wait for 10 seconds
Reconnect the USB cable
Immediately hold the menu and play buttons on the remote for 15 seconds
Apple TV 2 should now start flashing the LED wildly and appear in iTunes with the restore button.
If it still doesn’t show up, maybe it's your cable (even if it works just fine with other devices). Sometimes you need to wiggle the USB plug or put a little weight on it in order to have a reliable connection. Or just try another cable if you have one, sometimes that helps too.
If that still doesn't work, try the above but add the power cord after step 3 (and before step 4).
@Hecumi: this goes for your 2nd gen Apple TV as well, incl. the last tip concerning the power cord.
Hope this helps. -
How can I restore my data from iCal? I didn't make any backup, but I use time machine with an external HD. I deleted iCal when I deleted my gmail account. I have tried to restore, but I can only restore the iCal software and not the data.
So what is your question?
If you forgot your encryption password:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
The above comes from here:
http://support.apple.com/kb/HT4946 -
I have tried to update my iphone and when it come to the sync part my iphone 4 turn off and is now stuck on the connect to itunes symbol. i have tried to restore it and it keeps telling me my internet timed out which its wireless so it cant have. can anyone help??
Connect to iTunes and follow the information from this support document http://support.apple.com/kb/HT1808
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my iphone 5 screen has gone black in the middle of updating a app. i have tried to back it up using itunes and restore it however it will not restore my phone as i have got the app find my iphone switched on. i cannot turn it off as the screen is black. can anyone help me please??
christobell86 wrote:
... it will not restore my phone as i have got the app find my iphone switched on.
You can access iCloud.com on a computer to turn it off.
http://support.apple.com/kb/PH2702 -
Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this. -
Dear all,
I have had problems with the internet connection with my IPhone 5. I have tried to restore the software to see if that would make a difference.
I have tried now for at least 10 times to restore the software. The phone is locked now in restore mode, and when I get to the end of the restore to verify with the server, i get a consistent unknown error message. Sometimes is says my phone cannot be found.
The phone has the connect to Itunes on the screen and cannot be used.
I am running out of patience now....need urgent help!!
What to do?Contact Apple support for warranty service.
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i've jail break Iphone 3GS. i tried to restore setting (erasing all data and media) without connecting to computer/itunes. When it starts it freezes by showing apple logo only. what is the solution. please help me out. Here i don't have iphone service center too.
Although not illegal, Apple discourages a user from modifying the iPhone OS in any manner, including "jailbreaking". Apple feels so strongly about this that discussing methods to assist a user trying to either jailbreak or "unjailbreak" an iPhone are prohibited.
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Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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