HT4367 iTunes does not open any apple tv option when it is plugged in

My apple tv 3rd gen stopped working after update. It will not let me restore it via the tv at all I just get a blank screen. I have tried to restore it using my itunes but when plugged in nothing happens. I have tried about 5 different cables and nothing seems to work. Im  wondering if my only option is to go into an apple store?

The ATV 3rd Gen requires external power when connected to the computer for iTunes to detect it.

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