HT4367 My Apple TV needs restoring following a failed update and iTunes won't pick it up?? Any ideas anyone - never had to link it to comp before

Hi - my Apple TV had a failed up date and now I need to restore it. I have hard wired to my comp but iTunes's does not see to be picking it up? Just have the apple device blinking its light and comp timer is just going round? Any ideas anyone? Thanks

Welcome to the Apple Community Mvt1976.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
Check that you have correctly followed the instructions for your model of Apple TV.
If not already, try using a powered USB port.
Repeat the process but this time try connecting the cable while iTunes is closed.
Repeat the process with another cable.
Try restoring the Apple TV on another computer in another location.

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http://support.apple.com/kb/TS2802
Take care,
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I am running Windows 7 (64bit) , and an error message appears following a recent update to iTunes v 11.1.2: "iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure your network connection is active and try again." I have dug a little bit into possible problems but haven't found a solution yet, one note is that the network connection is OK. A response would be highly appreciated! Thanks in advance.

Hi c1r1g1,
If you are having an issue connecting to the iTunes Store, you may find the following article helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
- Brenden

HT4367 My Apple TV needs restoring following a failed update and iTunes won't pick it up?? Any ideas anyone - never had to link it to comp before

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