HT4367 Rented a movie but it won't download. Rented it again and was told to go to settings and download. Should I be renting from iCloud and not my iMac? Never happened before and been renting all week since Thanksgiving!

Apple TV 2 with rebooting the iPhone 7.04 and iMac running Mavericks and rebooting TV etc today. Selected to rent a movie but it started to download and we lost it. Tried to rent again and was told it wasn't downloaded. Went to settings and only get spinning circle when I try to download the rental. Apple TV up to date and been renting all week since Thankgiving. Only 4.99 but making me nuts. Help anyone??

Dear Colbabomb; thankyou for your links.
So far, I looked at your first solution, Revo Uninstaller and it gives you a 30 free trial. Ergo, it will eventually cost money so I'm leery of using those kinds of programs in general, meaning most "free trials" have unwanted strings attached and often are big probs to get rid of later. Perhaps you can assure me that it is easy and very user friendly, before I proceed. And I already ran malwarebytes and it found nothing tho the program still can't be uninstalled. I downloaded Adw Cleaner and during the install, my Norton's security popped up and warned that there were (low risk) threats with two of their "other offers" and i hadn't even actually clicked to agree either of them. Nonetheless, Norton warned me against the "lyrics finder" and "deal ply." In fact, there was a box already with an x in it, saying that you are accepting deal ply if you x on "next." Well, except I unchecked that box before clicking on next, yet when it went to fully install, it still showed that it was adding itself; so, just before the install was 100% completed, I had to abort the whole thing. I really do hope your other suggestions are programs that you personally know that they don't try and trick you. But right now, I would not suggest Adw Cleaner to anyone. I even read the fine print about what they will try and install and how to decline and it still tried sticking stuff on that i believed I had declined. Anyways, i have to leave now, shall pick up later this evening, if my pc is still functioning.

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http://support.apple.com/kb/PH12291
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http://support.apple.com/kb/HT5922
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http://support.apple.com/kb/HT1933
Thank you for using Apple Support Communities.
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HT4367 Rented a movie but it won't download. Rented it again and was told to go to settings and download. Should I be renting from iCloud and not my iMac? Never happened before and been renting all week since Thanksgiving!

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