HT4436 how do I cancel my iCloud account upgrade and the recurring fee?

I can't find a way to cancel my recurring charges associated with the upgraded storage on my iCloud account.  Any advice?

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

Similar Messages

  • HT4436 How do I cancel an icloud account

    I opened an icloud account on my iphone 4s as I missunderstood the application. I thought it gave extra storage of data (duh)
    I have no use for icloud as I have no other devices to send information to
    I contacted the call centre to tray and cancel the payment within the cooling off period but the call handler was unable to do this for me and said I had to do this online. Apple seem to make it very elusive to establsh exactly where/how to cancel accounts once created
    Help please!

    If you signed up for the storage plan within the past 15 days, then you can request a refund for that plan. Therefor please contact Apple directly: http://www.apple.com/contact/
    iCloud Terms and Conditions (http://www.apple.com/legal/icloud/en/terms.html):
    "All fees and charges paid by you in relation to the Service are nonrefundable, except as required by law or as otherwise stated herein. You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. To request a refund as described herein go to www.apple.com/support/icloud for more details. Applicable local law may vary this policy. Please contact customer support for details"

  • How can I cancel my iCloud account???

    How can I cancel my iCloud account???

    The iCloud account is your account ? If it's somebody else's account then you will need to contact that person and ask them to remove the phone from their account.
    If it is your account then see if you can get the password reset via http://appleid.apple.com
    If you can't then try contacting Support in your country and see if they get you access to it : http://support.apple.com/kb/HT5699
    (For info this is the Using iPad forum.)

  • Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake. Now, user's name for one alias is unavailable!  Thank you! LG

    Hello! How I can cancel my iCloud account? I would like to use alias but I have create the second account by mistake.
    Now, user's name for one alias is unavailable!
    Thank you! LG

    To the best of my knowledge you have now unfortunately blocked yourself: you can't cancel an iCloud account and as you've got the address there you can't add it as an alias, and I don't know of any workaround for that.

  • HT5527 How do I cancel my iCloud account? Apple seems to be avoiding this question!

    How do i CANCEL my iCloud account? I have searched for this information but Apple is not clear on this process.

    You cannot actually cancel a free iCloud account from their servers; all you can do is sign out of it in System Preferences (or Settings)>iCloud and ignore it in future.
    If you have purchased additional storage you can cancel it within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • How can i delete my icloud account but not the password to turn off the find my phone

    how can i delete my icloud account but not the password to turn off the find my phone setting

    Make sure you are signed into iMessage and FaceTime with your current ID.  If they are signed into the old ID, go to Settings>Messages>Send & Receive and Settings>FaceTime, tap the ID, sign out, then sign back in with your current ID.
    Then temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  (You should not have to verify the old email account so it doesn’t matter if you no longer have access to it.)  Now go to Settings>iCloud, turn off Find My iPad and enter your current password when prompted (even though it prompts you for the password for your old ID).  Then save any photo stream photos that you wish to keep to your camera roll (unless using iCloud Photo Library).  When finished go to Settings>iCloud, tap Sign Out and choose Delete from My iPad when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address back to the way it was.  Now you can go to Settings>iCloud and sign back in with your current iCloud ID and password (your data will download back to your device).

  • How do i cancel my icloud account?  I keep getting billed.

    I keep getting notices that I'm being billed monthly for an icloud account.  When I try to downgrade/cancel, I just keep getting rerouted on the apple site.  How do I cancel and stop getting billed?

    How are you trying to downgrade it ? You should be able to do it via Settings > iCloud > Storage & Backup on your phone : iCloud storage upgrades and downgrades - Apple Support
    1. If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
    2. Tap Change Storage Plan.
    3. Tap Downgrade Options and enter your Apple ID password.
    4. Choose a different plan to use when your current storage plan expires.
    5. Tap Done.
    If that isn't working and you have a Mac then you can do it via System Preferences > iCloud on it.
    Or contact iCloud Support : http://www.apple.com/support/icloud/contact/

  • TS3988 How do I cancel an iCloud account from an Apple ID?

    How do I cancel a me.account created on my Apple ID?

    Welcome to the Apple Community.
    You can't cancel an account or an Apple ID, you can only stop using them and delete them from your devices.

  • HT4436 How can I get an Icloud account when I have an iphone3?

    I have an iPhone 3G and a Windows7 laptop.  I use iTunes for all my music.  How do I create an iCloud account??
    I currently can't afford to upgrade my phone.
    Thanks

    Welcome to the Apple Support Communities
    The iPhone 3G can only be updated to iOS 4.2.1, and iCloud requires iOS 5 or later, so you can't use iCloud with the iPhone 3G

  • HT4436 How can I create an iCloud account if I have iTunes on my PCs (both desktop & laptop) but have no other iOS device?

    How can I create an iCloud account if I have iTunes on my PCs (both desktop & laptop) but have no other iOS device?

    http://https://ci6.googleusercontent.com/proxy/0pvg0cE2YuFQ5ZaqwDNORf8TKnYmWkUdN BSVpRgn2lNMR_03qYeKN64jE6LXbMOJBBCc7agiJIAYFvS28j7y-UiLaBMdhM2t7I79q8mQsl5T5aMj7 dBPHFU2Za204sZnDh5muA=s0-d-e1-ft#http://ax.phobos.apple.com.edgesuite.net/email/ images_shared/spacer_999999.gif

  • HOW DO I CANCEL MY ICLOUD ACCOUNT? I NO LONGER HAVE MY IPHONE

    How do I delete my icloud account? Sold my phone and she cannot get in to set up the phone. Phone has been removed from my devices on itunes and it NOT in my iCloud. HELP!!!!

    http://support.apple.com/kb/PH2702
    Remove an iOS device you no longer have
    If you no longer have the iOS device because you gave it away or sold it, you need to remotely erase it before you can remove it.
    Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
    Click All Devices, then select the device.
    Click Erase [device], then enter your Apple ID password. Because the device isn’t lost, don’t enter a phone number or message.If the device is offline, the remote erase begins the next time it’s online. You’ll receive an email when the device is erased.
    When the device is erased, click Remove from Account.All your content is erased and someone else can now activate the device.

  • HT4436 How do I cancel my icloud subscription?

    How do I cancel my icloud subscription?  I just got it yesterday and it's not what I thought it was.

    Is this what you need?
    http://support.apple.com/kb/PH2615

  • HT4436 How do I verify my icloud account?

    I am trying to set up a new icloud account.  However, it keeps telling me to check my email for instructions to verify my account, but I have not yet received one in order to verify.  What do I need to do to accomplish this?

    Make sure you are checking the email address you used to set up your iCloud account.  Check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • HT201318 How do you cancel your icloud storage upgrade?

    I upgraded my iCloud storage and don't think I needed to. Can't work our how to canel it. I purchased it in Canada whici is where my account is registered. Help!

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • How can I change my icloud account without  knowing the old password

    How can I change my icloud account on my phone when I don't know the old password and I'm on a shared plan

    iCloud has nothing to do with your shared plan.
    Try
    https://iforgot.apple.com

Maybe you are looking for

  • Exporting to Excel from Aria People Search

    Is it possible to export to Excel from Aria People Search. I would like to output the Org Chart (built in) and the Tree (I created) to an Excel file. Does anyone know how to do this? Thanks, Tom

  • ITunes 10.4.1 Problem with Key Command Go to Current Song - Doesn't always work

    Since updating to iTunes 10.4.1, I've noticed that the key command, command + L doesn't always work to display the current song.

  • Problem in(IE 6) Opening non-html files using Servlets (Urgent)

    Hi, My application developed using struts 1.3 have an option to upload and download any kind of files. The uploaded files shall be displayed as hyperlinks in the HTML page. On click of a hyperlink, a servlet shall be called and the corresponding file

  • Report Index Bursting

    My dba say's adding "report index bursting" to a long running report that's timing out in the InfoViewer will correct the problem.  The reports ran to completion when they ran on CR 9 server, but once it was migrated to CR 2008 it times out under Inf

  • HTTPSURLConnection/JSSE

    Hi...I am having some difficulty making a secure connection to send/receive streams. In order to connect to non-secure sites, I use the following code: // Initialize URL variables URL url = null; HttpURLConnection urlConnection = null; // Get handle